Did a great job of filing taxes for my wife & I, we had 3 different states to file for. We got a…read moredecent rebate and were very pleased with the efficiency and accuracy of their tax service. We look forward to continuing business with Federal Hill Income Tax!

Great convenient location, very knowledgeable and friendly staff. They were able to get me a fast…read morereturn and advise me on tax planning for next year. Made doing my taxes more pleasant. Would definitely recommend

Still he worst Bill missed deductions that h and r even got at a fraction of the price. The worst…read morecpa ever, zero stars!

I have been using Caldwell & Company for over 10 years. They have handled my Corporate Returns, my…read morepayroll including all quarterly reports, 401k deductions, etc. and my personal return. Their expertise and professionalism is exceptional. They have even helped my small business with Corporate meetings and assisted me with obtaining both DC Small Business Certification and Woman-owned business Certification. I have used many firms over my 35 years in business and can tell you that Caldwell is the best as they are very pro-active and make sure that my business is compliant with all tax filings and corporate reports both at the state and Federal level.

Horrible horrible service. We made an appointment received a…read moreconfirmation via e-mail but when we arrived they told us the appointment was for a different time and that the person we was supposed to see wasn't working that day. Even after showing the receptionist the e-mail and her confirmation of us having the appointment they thought that it was just a big laughing matter and told us that we could see a different person but after waiting an hour. No apologies were made and an arrogant attitude was give. to us after we asked about the wait from another individual that never even introduced himself. The receptionist was very unprofessional with very poor oral and personal igiene. Never going to this location again

I see you my fellow Yelper's and reviews are duly noted…read more Even though my appointment was only 15 minutes long, and without filing service, my experience was very good. I made my appointment online for some quick insight as I've been with my Accountant for over 20 years. However, I wanted to get some knowledge in state as he is out of state. As soon as I walked in, I was greeted, and asked to have a seat and that someone would be right with me. A few minutes later, I was greeted by Peter and taken back to his cubicle. I shared with him my inquiries, and the advertisements that I saw on TV, and he explained everything to me. Additionally, he did some internet due diligence to provide some extra 411 & cost comparisons...I got all of my answers. I decided not to utilize their services and will continue with my Accountant, I appreciate the time Peter took out to make sure I understood everything. Especially when it came down to the dollar making cents. :-) I appreciate the candor and the transparency of their services and fees, which too assisted me in deciding to stay with my current Tax Preparer. The office is a a small suite on the 1st floor of the shopping center, right below Traders Joe's. Besides one other employee, the office was empty. If the opportunity arises for me try this franchise service, or even their online filing services, I would definitely give them a try. Franchise is the key word, where you can choose a locations, especially if a speciality tax filing is necessary.

Always a great experience! I have been filing my taxes with Borges for the last 4 years and have…read moreconsistently had a great experience. They are super knowledgeable and helpful when answering questions. Looking forward to using them for many years to come!

Surprised about the reviews which paint a completely opposite view to f my experience. I called…read moreseveral days ago - when the opened and was told that the primary contact would be in touch with me by end of day - that was a lie. I did not receive a message back until shortly before 9 pm on Friday. When I called back, I heard automated message saying they are all out on vacation for next couple weeks. It's hard- no - it's impossible to get any kind of decent service from "un"professional tax (experts?) around here. I'm taking my business to Virginia where my friends get good service. I don't trust the reviews here as they don't correspond at all to my experience with borges. Horrible lack of service and availability.

I was thoroughly underwhelmed. After being with a very bright, super-quick, superstar CPA for over…read more10 years in NYC, we moved to DC and were looking for a replacement. The good reviews led us to Jim Alley, but I must say they did not equal our experience. He MISSED our first teleconference appointment (great first impression), just literally did not show up. When I called him, it was clear he was out and he had forgotten, he said he'd reschedule. I've never had a business miss a call, especially without it being an emergency, and I've never seen such nonchalance for a paying customer. Unfortunately, the trend continued, with Jim taking days to respond to email, forgetting to send a Zoom link for our next appointment, sending an email to all customers the week before April 15 to say he has a family obligation and he might need to ask for tax prep extensions, etc. Good businesses have contingency plans. Also, lovely message to send paying customers - "hey, you're not my first priority". Had I known this was his philosophy, I wouldn't have picked him. No one contests the importance of family, but professionals (ourselves included) don't hide behind their personal commitments if they can't fulfill professional ones. Also decided to have an out-of-office during the holidays very late in the game (e.g. after we had already emailed him with questions) - if you know you're going to be unavailable, signal that promptly. Messages were often written with mistakes and lack of clarity, obviously put together in a very hurried manner or written on a phone, and required extra clarification, meetings were not efficient, he often forgot to answer questions we had sent, and quotes cited sometimes didn't make sense (e.g. he said it would take a few hours and cost $500 - $700 to research the tax obligations for green card holders for a specific country - I declined, and did that myself in a matter of minutes, and our previous CPA was able to answer such questions without any additional research). We had to mail checks with our tax payments ourselves, which we have NEVER had to do - our previous accountant would have the payments directly drawn from our bank account. Another nice touch of "here's the instructions, go pay your taxes". Thanks, but I'm paying you so that I don't have to do anything. By early July, we were still not done with taxes, and we had to message him repeatedly to check if we still needed to sign anything or if all necessary paperwork had been filed. The returns were finalized in mid-July (albeit with updates he kept making to them), and in December, we were still emailing him about our state tax refund, as we had not yet received it. We do not intend to use him again and will seek better options in the area (there are plenty). If a small operation run by someone who clearly has other priorities, takes his time and is not a very efficient communicator are not things that bother you, then go ahead, but just know what you're getting.

I found Jim during the COVID pandemic when I relocated to DC from Chicago. I quickly turned my…read moreChicago condo into a rental property and moved to the DMV area. My needs are minimal but IMO, need a certain amount of finesse to get the job done. With filing state taxes in IL,VA and having a rental property in IL, I searched around for several CPAs to assist with my taxes. I found Jim after consulting several CPAs and he seemed to meet my needs at a market price. His marketing seems to be focused on SMB and dentists offices. I like that he is responsive through his mobile app/desktop portal for questions throughout the year. I like to be able to scan/upload photos of various tax documents and tag them for organization purposes. I also like the tax documents he produces for tax season and that he uses proprietary software for accounting (QuickBooks is bad!). I also use free software for accounting and gave him access, which has been helpful in situations. Perhaps this was due to a miscommunication, but I might have been initially overcharged at first for both tax preparation and accounting, when all I needed was tax prep. After clarifying with Jim, the annual amount was spread throughout the remaining months of the year. When I renewed my contract, my monthly payment adjusted for tax prep only. Highly recommended!

This has been the fourth year I've used Mr Zemikiel's services to complete my taxes. As always, he…read morewas incredibly thorough and quick. I've not only enjoyed using his services but have referred several friends who had similar experiences. 10/10!

Outstanding customer service in a professional environment…read more The office manager / owner is a world class gentleman , always friendly and welcoming

A family member recommended H&R Block to me and my partner for affordable tax preparation services…read more We took a chance based on the easily accessible location not too far from the Tenleytown or Friendship Heights metro stops. We met with the tax preparer and we walked through the standard tax forms. It was all a straight-forward process -- or so I thought. I later met with another tax preparation service on an unrelated matter and learned that Block Advisors had omitted a required form (related to the sale of real estate) off of my return. My partner called the office, thinking this would be a relatively quick fix and we were grateful that Block Advisors offers a free "second look" service to their clients. After repeated attempts to explain the problem to tax preparers who seem to have little to no actual knowledge of IRS forms and policy, several unreturned calls to the office manager, and months of radio silence, I've still not received a satisfactory answer to my questions. At this point we will most likely spend more time completing an amended tax return rather than continue wasting our time with Block Advisors. I could not in good conscience recommend Block Advisors to anyone.

Spoke to representatives from the company regarding our federal refund…read more Absolutely no help. Filed and then poor response. I found more information on my own than from their so called advisors. No information posted on their site to guide the client. Will not use again.