I have known Jeff Johnson for many years but did not have to use his services until recently. Auto…read moreCraft repaired my vehicle after I was rear ended by another party. Jeff is very honest, dependable and will do the repairs to your satisfaction. I would highly recommend using Jeff for any Auto Damage repairs. Keith C.

he really does not know what he has he took the business over and not for sure the years of parts…read moreand whats size they are i bought a engine for a 1998 chevy caviler and told him i needed a 98 chevy caviler 2.2 engine or a 1998 pontiac sunfire 2.2 engine he said he had 1 in stock that was a 98 2.2 engine for a potinac sunfire and we bought the 2.2 engine for the sunfire and got it to the house and came to figure out that is was not a 98 engine it was a 96 engine he said we had 30 days to return it and we called him 2 weeks after and told him it did not fit. he said that he could not refund our 300.00 because he did not have the money. so now we are stuck with this engine and nuthing to do with it

********BEWARE***********Dale tried to give me my car back after a full paint job and stripes was…read moreagreed upon and it wasn't fully painted. I addressed him about several spots that were there when I 1st brought it to him that weren't painted. He claimed the paint fell off. Also, Dale claimed my air filter fell off and broke by itself. I caught him after he cut the wires on one of my tail lights. It was working fine and no reason it shouldn't have been messed with. He lies and covers things up. Then I told him I was test driving it before I paid him because he lied. He then knocked me away from my car with his body, took my keys, and strained my neck. So do not use this guy and it took almost 3 months. Pics are how he tried to give me my car back and it wasn't even finished.

Plain and simple review here! They suck and can't paint a model car. My paint job is awfulread more

This auto body shop came highly recommended by every one I spoke with. Insurance adjuster, mechanic…read morethat works on my car, car rental people, and friends. Ronnie is a friendly person who loves what he does. He did the required work for less than the appraisal and charged me accordingly. Car looks like new. Couldn't be more satisfied. Thanks, Ronnie!

Ronnie Garnes is the owner and a super friendly guy. He tried hard to fix a leak in my car and had…read morethe car detailed and headliner repaired for me. after two failed attempts (may have been 3), I found the problem on line. Was a sun roof problem and directed them to look there. When we went to pick up the car Ronnie was in hospital. His son delivered the car to me. What we got was now a wet sunroof headliner that was already sagging. When I pointed it out to him, his response was "We are not in the sunroof business." When I reminded him how much they were paid to fix the problem, his response was: "I wouldn't have paid that much for this car" and he walked away. I swear I am not making this up. I wrote a letter to Ronnie and never heard back. I took the car to another body shop and they pointed out some other problems. Seems the detailer used too powerful vacum to try to pull moisture from the door panels and now the fabric in the door panels is sagging. Headliner job wasn't that great either. All in all, I spent a lot of money and only one of serveral problems was corrected right. I value good service and will write wonderful reviews when I receive it. and when I experience this kind of poor service others should know too. Ronnie works hard. His son will ruin the business if he takes over. I suspect Ronnie was never given my letter--he is the kind that would have called me back.

Do NOT recommend! Went there once and it will be the LAST. Will definitely advise anyone I know to…read morestay away from this place!

From the owner: Custom Body Works is a family owned & operated collision repair center serving Greater Hickory, NC…read morefor 40 years. We are proud of our work, our credentials, our staff, and we look forward to serving you!