DO NOT GO TO THIS PLACE! I REPEAT DO NOT GO TO THIS PLACE NO MATTER HOW DESPRERATE YOU ARE! I have been wanting a car for YEARS and saw the car of my dreams on their website and saw that they also work with people with little credit. Unfortunately, since I do not have any cars prior to this in almost 12 years because I enjoy and prefer "going green", saving money, and physically could I have just been busing and using my bike to get around and do things, resulting in me not having any established credit. Anyways, moving on, I went into there Thursday March 19th hoping to get the car of my dreams, have a full time job of 7 years, had $1,200 to put down, they ran all the credit stuff and verified everything, then the dealer for the hundredth time came out of his bosses office and said "unfortunately you do not have enough established credit to approve you for your car but we do have this one, the ONLY one that our financing department will approve you for. BUT with our credit building program, in 6 months to a year, you can come back and trade it in and get a different one." This vehicle was the very definition of a "lemon" guys. Almost 20 years old, rust visibly EVERYWHERE, slightly difficult to shift into park and gears, BUT, like an idiot, I just told myself I will get AT LEAST a 3 month warranty on the truck and in 6 months I will just come in and trade it up for a car I REALLY want like they said I can. When I asked the Dealer about a warranty (who was new to his job so I don't know really if this situation is really him, I think it is the company as a whole) he just kept saying "I'm not sure that is something you will have to discuss with the financial guy later". Again, I was a idiot and agreed to the Truck. Met with the financial guy and claims that they could not approve me for the warranty (yet another red flag I should have acknowledged and walked away from) but he also confirms what Kiah says that in 6 months I can trade in the car once I establish better credit and get a better car that I ACTUALLY want. Okay, I can just take it easy on the car and just use it for to and from work so it will be in similar miles and condition and then trade it back in. Sound okay right? NOT EVEN 24 HOURS LATER the car stalls while I am driving TWICE, then even more concerning, while showing it to my friend who knows WAY MORE then me about vehicles and every thing, we are just driving it around our city block and he tries to put it in 3rd gear to try and put it in the low 4 wheel drive and now I can't even put the vehicle in park again!! THIS IS THE NEXT DAY GUYS!!! We have to use the e-brake to park it and put it in neutral to remove the key from the ignition. (we went to a slight incline to test to see if it rolled back to make sure that the gear wasn't just off and truly wasn't in park). Forget about all the cosmetic issues this truck has guys - rust everywhere, visor falls off when you try to block the drivers side, no tape deck or aux port, fabric on ceiling was a little dingy, the center console has a dent in the padding so your arm just goes on hard plastic edge - forget about ALL OF THAT, this car is not even safe to drive any more. Not even 24 hours later, when all we did was drive it a couple of block to test the gears!!! So we do some research. we see what we thought was a 3 day trade in policy. So Saturday (day 2) we go in and my friend offers to front the difference IN CASH to get the car I REALLY wanted and they say "oh, that is a different business, we are yesCALcan.com, THAT is calcars.com. Different companies. Then my friend tells them how Washington has a Implied Warranty, they tried to claim that Washington does NOT have a implied warranty law. Wasn't until we showed them the actual law that they back tracked and said "oh, she waved that when she signed the paperwork". They then direct us to their shop to get it evaluated and figure out what is wrong (and made me feel like they might fix this one issue for me since it was a safety issue). We drop it off and this repair shop/mechanic DOES know what he is talking about, knows more then my sales agent knew -again, my sales agent was new, but so were two other guys there so I feel like this is intentional on the business part so that they can just blame the agent every time something like this happens- but the mechanic doesn't try to twist the truth like the dealership did on SERVERAL things and tells us WE WOULD HAVE TO PAY FOR EVERYTHING TO SAFELY DRIVE IT AGAIN. TWENTY-FOUR HOURS GUYS!! read more

Found what I was looking for. I needed something reliable and got a 2018 Toyota. After a lot of searching, I was happy with my purchase. read more

Went in with my husband in February. We traded our 2001 Volvo as part of our downpayment for a Impreza, the Impreza was valued at $9,995. The car was used and we were told it was sold as is without a warranty. I was fine with this; I just wanted something reliable. Well like a dummy we went through the paperwork to quickly as it was already dark and everyone wanted to leave. The plan we thought we were getting was for two years with payments for $413.53 a month. However, when I finally got my account information from the lender and saw the total was well over $20,000 almost $21,000, I went back to look at the car registration agreement. I saw a warranty added for $7,500. Josh the finance manager didn't bring this up during the paperwork. Which was unfortunate because he seemed like a nice guy until I found out about the added warranty. Now my payments are still $413.53 a month but now for FIVE years instead of two. I looked up why a dealership would do this and it's called payment packing. They make your payment period longer and get more out of commissions. read more

If I could give this place a zero I would!! I traded in my Harley for a vehicle and they total ripped me off and sold me a vehicle for 9 grand that's worth only 3 grand and sold my Harley for 10 grand! I told them I wasn't happy with the car I wanted something better and I wanted help! They said they would do so then turn around and tell me that can't help me! I am now stuck in something I said I wanted to get back and get something better and not have negative equity. But nope! And they replied to my Google review with this which is not accurate at all. As u walked into the sales floor to get my plates while I stood and listened to all the salesmen taking about my Harley as it sat on the showroom floor talking about I should have bought that and damn we got a lot out of this things. the sales man proceeded to say how they got 10grand for the bike! I wanted to kick the damn thing over. I have called repeatedly to get help and into something else other than the vehicle they gave me which has me over 4grand into negative equity! but nope they won't communicate with nor call me back! And regardless they have me a vehicle that isn't worth what I traded them! So below here is their response in google to my post and when I hear all the salesmen saying how they got so much out of the Harley it really is upsetting! they gave me something that has mech issues, that they promised to clean and detail and never did and so much more and never came through on anything! CAL Auto Credit (Owner) a week ago Hi Keisha, I am sorry to hear you are not loving the vehicle you replaced your motorcyle with. If there any mechanical issues we can help! We offer wholesale cost on parts and labor and want to make sure your car can stay on the road. Reach out to our service manager Bruce at (509) 408-2842 To note: We are always willing to take anything in on trade to make a deal, and we gave you $4,000 for the Harley and sold it at auction for $3,600. (We know cars better than motorcyles as that was a $400 loss we incurred on your trade). read more

DO NOT BUY A VEHICLE HERE!!!! I traded in a vehicle here to buy another vehicle as mine wasn't 4WD, and I needed a 4WD with the upcoming snow season. I traded in a working vehicle, and now have repair bills that I can't pay. I couldn't understand why every time I went outside to climb in vehicle to check it out, that the sales person had it running again. After all the advertisements I'd seen about them, I thought that was a courtesy and they were an honest place. The next morning after I brought vehicle home, I went to start it. From under the dash, before I even put key in, there was a mechanical rat-a-tat-tat. I took it to the dealership for the particular type of vehicle to get diagnostics for it. $200 or so later, I found out that even if I didn't use their factory parts it would be another 500-600 dollars to repair. When the parts came in, I took yet another day off work and brought vehicle to shop thinking I would be coming home with a working vehicle. I did not bring home a working vehicle, as the parts weren't recognized by the computer of the vehicle. The gave me a new estimate with factory parts. Now I'm looking at $1,200 dollar estimate, that amount does not included the original diagnostic fees. I just heard the parts are in so I set an appointment and will be taking vehicle in, having to take another day off work in the near future, hopefully. About a week after I brought it home the check engine light also turned on. Now I'm looking at another repair bill. I took vehicle to a local auto parts store to get the computer test readout. A friend of mine hopefully fixed the problem of failure of catalytic converter, even though I was given an emissions pass report when bought the vehicle. My check is going to be short due to having take more time off work, and now I may not be able to pay the repair bill on the day I have it scheduled to take in to shop, as I have to make my first payment on vehicle in 12 days. I have only owned the vehicle one month and two days. I have medical issues & bills that I have to go to Veterans' Administration Hospital for, and really needed my time off work to go to appointments and not for car repairs. If the parts that aren't working properly go ahead fail completely on me, I won't have defrost and heat in the vehicle among other things, as it affects the blowers under dash for the front windows and the defrost of back window. Well, I may have 4WD now, but I won't be able to see out of the vehicle due to cold weather and snow. There is also a loud thud from the passenger side front wheel well if I go over a pothole or bump in road. As I only did the test drive on level roads, I didn't not know about this issue either. I have no idea what is causing this and can't afford more diagnostic fees at the moment. To top it off, a week after I bought the car, a creditor I hadn't heard from in a year started calling me again. So, I don't know what information sharing has happened and where, but now I have to deal with them calling me when I can least afford to pay that bill. I have had a horrible experience since purchasing this vehicle from this sales lot, and again I say DO NOT PURCHASE A VEHICLE FROM THEM!!! Oh, I almost forgot...they had me sign a document that it is being sold as is, so I will be unable to take advantage of any so called "vehicle lemon laws". Stupidity on my part but there is my story, Jen Hall Update to review... P.S.: I forgot the mention the AM/FM part of the radio works intermittently about 20% of the time. For me to get diagnostic on that, I was quoted about $200 dollars. read more

Garbage dealer, pushy sales people, junk cars. And they have no problem doing shady things to help their employees get sales. They even take trade ins without the consent of the vehicles legal owner, don't trust any Cal store!!! read more