I called at the suggestion of my contractor. I called Tuesday and was able to get an appt for…read moreFriday at 8am. For a busted cast iron flange for the commode. I was a little disappointed having to wait 2 days, but se la vie. The plumber arrived a little early after calling to check if it was OK. He walked up to the door with all the tools and supplies in tow. He introduced himself and helper and immediately got to work. 15-20mins later I'm writing a check and he's packing up. The plumber, Robert's professionalism was fantastic.

Essentially overcharged for parts from home depot left my house full of mud and grease and damage…read moreitem. the company would not respond to my complaints would not use they will not help with issues

Called them for faucet on shower, kept running hot water ! Had called a couple of other companies &…read moretold would be a week before they could do anything. Explained , due to handicaps that wasn't acceptable, needed it sooner. Zachary Plumbing came out early next morning but needed a part, not in stock. Repairman fixed temporary, came back in couple of days & repaired it. Great service, repairman very professional & I was very pleased with fast, great service and will definitely call them again in future. Highly recommend !

I called them out to do a repair on the master bathroom toilet. It took them two days to figure out…read morewhat was wrong when they did they had to redo some plumbing to the septic system in the process of doing that they removed an 1 1/2 line to my aerator system. This is a rental property, so I didn't notice that it was removed for several months. It took me over a week and a half of constantly leaving messages for their office manager Todd to actually return my phone calls. Now they are denying removing the piping for my aerator when it was clearly there and working before they came and installed the new plumbing. Between the poor customer service and a technician that is clearly lying I will never use them again Yes you sent two employees out after. One gave me another estimate and the second one which I was there with him agreed that the new piping they installed was right where the piping for the Aerator was. I'm guessing someone came in the back yard and removed it and also unplugged the aerator that's been installed for the past 7 years.

If you have a true emergency don't call this company. They never called me back or come out.read more

Had a tankless water heater installed and Water purifier…read more Also had a plumbing issue at a 50 yr old home we purchased. We value Superior Plumbing with their work ethic and timely manner getting the jobs done. Highly recommended Superior Plumbing for any of your plumbing needs. We are a 100% satisfied customer!! These guys know their stuff.

Three attempts were previously made to clear the drain, myself and two other plumbers. To no avail,…read moreit was still plugged. After one more attempt that resulted in the washer drain backing up in the laundry room, I called Superior. The Superior Plumbing team came to our home to clear out our drainage system and arrived on time, as promised. They made an attempt to clear the line and found the line was still plugged with grease and lint. Instead of telling us what needed to be done and going to another call, they told us what needed to be done and went to get the tools they needed to finish the job. They came back, jetted the line, and restored our sewer service. Highly professional and extremely capable of doing amazing work. We recommend you call them first. Thank you, Superior Team!

Called and made an appointment. I was told an arrival window of 12-4p but would receive a phone…read morecall prior. Around 8a I received a call and asked if they could send the plumber. I said sure and two plumbers arrived approximately 15 minutes later. Upon first diagnosis, I was told this was out of their scope of work and I could be put in contact with someone else outside of American Plumbing. Then, I was asked for the $65 service fee. Please note that there is a 3% credit card fee that they do not tell you about when you schedule the service. They also accept cash and check. Luckily, I had a check. After the plumber went to his truck and spoke to his supervisor on the phone, I was informed that his supervisor instructed him to perform a drainage check. However, he did not have the correct tool so he left and returned. The drainage check cost $225 and turned up nothing. Again, I was informed that the scope of work is out of their wheelhouse (even though I explained the expected issue over the phone). The plumbers themselves (although seems as though one was just a shadowing apprentice) were nice and tried to find the issue. The company though, should be clearer about payment terms and using the information from the client and plumber onsite to determine if services can be rendered and not continue to perform work just for the money. Honestly, I would not use this company again, but am not discouraging others from giving them a try.

My issues with American Plumbing are still unresolved. After finally figuring out it was the water…read moreheater all along, Terry is now trying to charge me another $1250 for labor to install the replacement heater. The same cost as the heater itself, which is being replaced for free under warranty. Additionally, Terry refused to do any further work until I removed this review. Which isn't going to happen. DO NOT WASTE YOUR MONEY AND TIME WITH THIS COMPANY. DO YOURSELF A FAVOR, FIND A BETTER PLUMBER.

Joe responded very quickly to my request to install a faucet and in-line water filter. He gave a…read moreheadsup when he was on his way and while he was a smidge late due to traffic, he was polite, kind and professional. He installed a water filter, a faucet, and even went above and beyond to ensure my dishwasher line was working correctly when we mentioned it was giving us trouble. As a Baton Rouge area local, he seems to really value high quality work and checked multiple times to make sure nothing leaked, including sticking around for the dishwasher to drain to make sure that was good too! He left everything as clean (or cleaner) than it was when he arrived. He did a great job and we will be sure to call him in the future! THANK YOU JOE!

Quick and easy fix. There was a leak my the ceiling they arrived quickly fixed the issue.read more

After using what feels like every plumbing company in the book, I have Finally found The Best…read more I use this company for my business and personal needs. It would take an act of congress for me to go with anyone else. Their prices and customer service are unbeatable!! AttaBoy Plumbing is the only company anyone in the area should use. Hands down.

If I could give this plumber less than 1 star then I would. I called twice and was hung on up by…read moreJennifer. I don't know what her connection is to attaboy if she is just the receptionist or if she plays a bigger role either way her customer service skills are truly non existent. It's unfortunate because I was calling from a national commercial / retail commercial maintenance company with accounts all over Mississippi and was hoping to start a relationship with a reliable plumber. Clearly, this company is not the one.

Fast, accurate, courteous service. I paid various handymen to find out where the water in my…read moreupstairs bathroom was coming from and repair it- I even closed up my skylight in there thinking the water may be coming from above-still the water was there. A quick call to Stephanie, and Anthony was there and had the fixed quickly & at a more than fair rate. Save yourself some time and money- Call Marino & Sons first!

They did a great job. There was another review several years ago about being surprised by the cost…read more As a result, they were upfront about their rates so there was no surprise about the rate. The work was done quickly and professionally. Great work