Quick response time! They were able to remedy the situation with the gas hot water heater.

Most definitely wouldn't use them again. Something was wrong with our water heater so we called them out. The plumber they sent had to call Rheem which is the brand of a water heater. They instructed him on this particular part and it was under warranty so that was paid for and we ordered it. We had to pay $190 for that time that he was out here which wasn't even an hour. We got the part in. He came back briefly, put that part in, but that's not what was wrong with it. We then had to order another part, Wait for it to come in and then call B & D back out again which charged us the third time for $190. Altogether, they may be spent an hour and a half max at our house. They blamed Rheem and Rheem blamed them. Will, the plumber was great and was only doing as he was instructed. Needless to say it did finally get fixed, but for something under warranty, it cost us $600 to simply have it repaired! read more

They came when promised and fixed three water closets that had bad seals. They picked up replacements and installed quickly. I recommend them highly I will use them again. read more

We had an emergency a couple weeks ago, bad smelling liquid coming up through the foundation and the new carpet, and it was a Friday "Candy" said a tech would get back with us. No one called. The following Wednesday we called back and were told Candy was on vacation but left no note about our call and they couldn't come out until the following week because the owner was ill. The following week came and went, no one called no one came. The liquid has spread and all of the new carpet has be pulled out. If you decide to use them hopefully you will have a better experience. read more

I had a leak in my slab, which was causing a mess. I contacted B&D in the morning, and they worked me into their schedule. Robert and Ethan showed up as promised, located, and fixed my leak. This was the second time that I used B&D Plumbing and I was very pleased with their service. Robert had handled another service call for me about three years ago with a different issue. I can't say enough about Robert and Ethan's professional and polite manner. Thanks to the lady (sorry, I didn't get your name) who I contacted by phone this morning, and was able to get things in motion. Thanks again!!!!! read more

I certainly agree with the other reviews regarding their prices; here for 25 min & charged $140. For those that thought $125.00 was a rip off, how about $140! I will definitely check for a more reasonable fee before hiring. read more

These guys are a bit high on the hourly rate - but they show up on time, do the job quickly, and they do the job right the first time. They were also able to work me into their schedule without emergency fees or the sort. I highly recommend them. read more

The two guys from B&D were very courteous and prompt and knowledgeable. After having at least 5 different plumbers to my home over almost 10 years for the same problem, B&D were the only ones who told me my problem was not my sewer line, but my septic system, which needed to be serviced and repaired. I know nothing about plumbing, I am a health care worker, but that did not stop me from being skeptical, but they proved to be right. I highly recommend B&D if you want a courteous crew who knows their stuff!!! read more

Initially B&D worked quickly to find and correct a gas leak at my home. After the gas company restored my power. There was about 4 hours of work left on the plumbing job. A water heater needed to be moved and hooked up to the new gas line . B&D never returned to my house to finish the job. After speaking twice to the manager Byron, several secretaries, and another B&D accessor, no plumber has shown up to finish the job. Now their office will not return my phone messages. They collected payment for the first half of the job and have vanished . I have now been without hot water for 3-4 weeks . And have had to contact other plumbing companies . Very poor service, unprofessional, and very unsatisfactory. read more

I called Saturday & never received a call back & then called yesterday Tuesday 2/16/21 & said no one called me back & if I didn't get a call Wed. 2/17 then I will look elsewhere. I did get a call today Wed. & they said they had no appts. Until next week. I give up & will never be using them in the future. read more

B&D Plumbing is a great company. They did the plumbing for my house back in 1985. Really have not had any major problems. That's a great track record. We did the contracting ourselves and built our home choosing the subcontractors. B&D did a great job when we built our home. read more

We had a great experience with B and D plumbing. We never really want to have to hire a plumber but if you do I suggest this company. We had a leak in our pantry and we weren't sure where it was coming from. The plumbers came quickly they, accessed the problem and the quote is reasonable. We needed items that had to be ordered, they ordered them and they came back in a timely manner & installed all new items and everything has been working fine ever since, we will definitely use this business again. read more

Set up an appointment and they scheduled me a week out with a 4 hour time that they could show up. 8-12. They never showed or called. I took off work and waited until 12:30 before calling them. I called and they said I was one of the next two appointments... I had to go to work so I had to reschedule. read more

Fast service. Guys were extremely polite and knew what they were doing. I will call them again when I need them! Thanks!

If I could give zero stars I would biggest rip off in Baton Rouge. Needed a plumber to look at something he was literally in our house for five minutes and charged us the whole $125 an hour. Rip off find somebody more reputable read more

These guys were very nice and I was able to get an appointment right away for a non-emergency issue. They let me know on the phone that they charge $125 per hour and that's what it would cost just to have them come out. That was fine. They came and looked at my problem. It took a while to make them understand the issue I was having (can't get cold water in the shower). Once they finally understood, they were able to take a look and found that I needed a new valve. But the store that has the new part is clear across town. They said it would be better for me to go get the part as they would have to charge me $125 and hour to drive over there. I appreciated that, but then they said once I had the part they could come back and replace it, but that would be another $125. I get it that they charge an hourly rate, and I get it that they have that flat rate for when they first come to a house even if it takes five minutes to access the problem. But to come back and replace a part that I had to go pick up that would only take 10 minutes to do, and still charge another $125? That's kinda harsh. Maybe I'm wrong. Maybe that's just how things are done. read more

I had two other plumbers try to fix a leak in the slab be re-routing my line. It wasn't a standard job but neither could figure it out. I called B&D and they had a solution within an hour of showing up. They were knowledgeable, professional, and made me feel comfortable. If I ever need a plumber again that's who I'll call. read more

B & D Plumbing - Plumbing Near Me - Baton Rouge, Louisiana

I had an emergency service need, and although they were booked two weeks out, they dispatched Elmo who expertly fixed the main break outside and charged me a very very reasonable amount of money - couldn't have been better. Excellent service, reliability - and integrity. Pretty amazing these days! read more

After experiencing some trades-people (not plumbers) who didn't do jobs well or even finish the job to code, we were twice-shy about who we could trust to do things correctly in our renovation. One contractor highly recommended B&D Plumbing to us. B&D sent Robby and Archie to install a kitchen faucet, disposer, dishwasher connect, and a bar faucet. They treated our project as if it were their project--with great care. They worked together seamlessly on the installations and checked for leaks and other issues for good measure. We were completely satisfied with their professionalism, promptness, and performance. We are glad to have found this business! read more

They will not get a second chance!! Not only did they now show up for the appointed time and day, no one called me to let me know. The next day a plumber called around noon to say he was on his way. I told him I had called another company since no called about the missed appointment the day before. He said "oh sorry" then hung up on me. read more