Or house flooded in August. Service technician David V. came 01/25/2017 to install our dishwasher, kitchen sink faucet, and garbage disposal, and to run a water line for the refrigerator/ice maker.
When he found that the faucet fixture was leaking around the valve, he told my wife that she would have to "throw away" an expensive Kohler faucet with a lifetime warranty because of the leaky valve. (I'm no plumber, but I've replaced valves on cheaper faucets myself in the past; surely a professional plumber should know that this can be done).
The worst thing, though, was his installation of our under-mount dishwasher. My wife had to call him back after he left the first time because she noticed that she could stand to one side in front of the dishwasher and see the insulation on that side. So he had a second chance to either install the dishwasher properly (directions came with it) or admit that he couldn't do so. What he did next was cut the mounting straps, bend them upwards, and screw them to the front of the cabinet trim wood supporting the countertop. In addition to defacing the trim strip, the top of the dishwasher now stuck out further than the bottom (the dishwasher is tilted forward). Even the do-it-yourself videos advise that a dishwasher "must be perfectly level, or very slightly tilted backwards. Never tilt a dishwasher forward".
We don't ever want Mr. David (or anyone from Cajun Maintenance) back in our home and we don't want any money back - we just don't want anyone else to experience what we did.
Sadly, he was personally recommended by our general contractor, with whose services we have so far been satisfied - mistakes and oversights happen, but so far he has addressed most of these and will, hopefully, continue to do so. read more