It was comfortable and clean. We had been traveling, we got there late. The desk clerk was friendly…read morehe got us in a room fast and we were able to get to sleep and back on the road in the morning.

Absolutely horrendous! We were supposed to stay 4 nights and didn't even want to stay 1. We only…read morestayed the one night because we were tired from traveling.Checked out by 8 am after the first night could not get out of there fast enough. The carpet in both rooms was filthy. My parents' room had a musty smell to it.And they woke up to a cockroach on the carpet! Our room had water damage in the shower ceiling.It looked like it was going to fall in at any moment. The bathtub was actually spongy feeling. The only saving grace was the kind woman at the front desk.

This hotel served perfectly as a convent place to stop for a night traveling home right off of…read moreI-40. It was clean, comfortable, convenient, and reasonably priced, with great service and a good breakfast as well. While not huge, I did notice some wear and tear in the room, especially the bathroom, but nothing major. Overall, definitely recommend this property if you're coming to Dickson, or tired on I-40 like myself.

Staff were nice and courteous but hotel smelled musty. Room was clean but smelled damp and there…read moreappeared to be mold in the shower ceiling.

Satisfactory for an overnight stay. Comfortable bed and…read morepillows. Breakfast was very good also with eggs, bacon, home fries, fresh fruit, make your own waffles, etc. However the hotel feels dated even though my room had undergone a partial renovation with the bathroom and flooring. The showerhead could stand to be replaced and bathtub caulked where mold is taking hold. Part of the floor still had carpet and felt damp when walking on it. The room felt dark with small window.

If I could give this location a -15, I would. Recently, my son and I visited the Dickson, TN area…read morefor his friend's wedding. On the third day of our planned four-day stay, the hotel owner decided he had the "right" to enter our room while we were sleeping and despite a 'Do Not Disturb' tag hanging on our room's door. The only thing that prevented the door from fully opening was the interior safety door latch. I immediately jumped up to see who was trying to enter our room and met the hotel owner and his entire entourage. The reason given - to measure for new curtains. After I gave him and the rest of his team an earful, I started packing and we checked out and left that same day. The front-desk manager even told me that everyone warned the owner not to proceed with his plans. We had to scramble to find another hotel since we had prepaid plans for an event that same evening. After our trip was completed, I made NUMEROUS calls and even sent an email to the hotel's General Manager and never heard from anyone. In fact, the front desk staff did NOTHING to put me in touch with the General Manager and told me to keep leaving voicemails - which all fell on deaf ears. I eventually took my complaints to Hilton Corporate Executive Guest Relations. They weren't much better. They seemed to force the hotel's hand in making them send me a form apology letter. The letter did not address any of my complaints or requests and was very insincere. In the end, the hotel did refund back one night of my stay and after three weeks of working with Hilton Corp via email, they will be refunding via a mailed check for another night. The token refund by Hilton is, in my opinion, too little too late. Meaning, I had to FIGHT for everything from Hilton Corp and to this day I have yet to hear anything from the hotel owner or the General Manager. Here is the takeaway. In my opinion and experience, Hilton Corp is nothing more than a money front, a toothless tiger. Their loyalty lies with their properties and not with their guests. I say that because if they truly cared about what happened to one of their guests, then all of this would have been handled much differently and much better and not have required me to go back and forth with a Corp POC for 15 days and be told that this rule was followed and this situation does not apply due to this policy. Instead, be like Sears used to be - 'Satisfaction Guaranteed or Your Money Back'. In my case, I never received the satisfaction I expected from a very wrong action by the hotel owner and his staff. Another word to the wise. Today's hotels all sport the famous business names that we all know, but keep in mind they are all independently owned and operated. With that being the case, if you have a problem and cannot get it resolved by the hotel leadership (or in my case the problem was caused by the hotel leadership), then you will have to fight with their "Corporate" people and perhaps receive the same disappointment that I have experienced. Truly sad to see our country's businesses being bought by people who do not support and believe in the American values that we all have grown up in and come to expect. Instead, we are all just a dollar amount and no one really cares what you go through or don't get as a result of an illegal room entry or other caused infraction. For me, I will NEVER stay at another Hilton-branded hotel EVER again. Not worth the potential heartache and fruitless fight.

Beautiful Drive less than an hour from North Nashville. Laid back staff, clean and well maintained…read moregrounds. Lodge is cozy. Had Sunday brunch in the restaurant, spent two relaxing nights in my King Room with a great view, got some walking in and swimming in. Just right for a "Reset" from a stress filled past few months.

I recently attended a company retreat here. The hotel was fairly nice and recently renovated. My…read moreonly complaint about the room was the shower water getting cool and water pooling while showering. The bed was comfy and everything seemed clean. The restaurant was mediocre. They had large portion sizes, so you won't be hungry, and the prices are great, but the quality was on par with typical bar food.

The employees were nice & pleasant but the Inn needs so much work!! Owners should invest money in…read morethe place to bring it up to par. We had Choice points that we used as I would NOT have paid CASH for this place. Definitely overpriced for the points used!

*Update 2026* This…read moreplace is the least comforting inn in the history of the universe. I would rather stay in a homeless encampment if that tells you anything. I've stayed here for two years in a row for work and it's only, impressively managed to get worse. It appears to be under new management and they have run this already piss hole hotel into the ground. The two share a single brain cell and you are lucky if they have it at all. The doors make a loud creek sound when you open them. The ice machine is leaking onto the carpet and the only solution is to put a bunch of towels down until they becoming a sopping moat you have to walk over to get to the floors only trash can. My window is quite literally taped together. The rooms are genuinely disgusting which makes sense considering I've yet to see a single house keeper. When I asked for new towels, I had to point to where they were for the guy who was horribly confused at what was a simple enough system, that I was able to figure it out in a few minutes as a non employee. When I asked for my Amazon package, I was told they didn't have it. I had to prove to the guy it was delivered here and describe what I thought it would've been delivered in for him to magically find it. Do you feel comforted yet? Probably not right? But don't worry it gets better. Because one of the people in my group got a concave broken mattress with TOENAIL clippings in it. When he asked to switch he was told they were sold out and to come back. Well the front desk told someone else in our group the next day that they did have a room and he could switch. When he finally comes to switch they are magically sold out and he never said they. They claimed to have put a note under his door and have held a room for two days, both lies. We asked if they could just switch the mattress for ya know one that wasn't broken. He REFUSED. We asked if we could even switch it with one of the extra ones within our groups room and he said no. Customer service who? This place is HORRIFYING. So do yourself a favor and do not put your money here. Stay genuinely anywhere else. 2025 You are better off in a tent This place is a $h!t hole and is run by people who severely do not not what day it is. These rooms are genuinely disgusting and almost inhabitable and the staff running this place should be embarrassed. This is not hospitality, it's prison. My room is disgusting. If it was cleaned the individual must have been blind, Mute, deaf and handicaps. Because YIKES. Tonight I spent 15 minutes trying to exchange towels and I std to talk the guy into which towels werp

Not maintained. Paint missing from exterior doors. All furniture in the room is beat up -- all…read moreedges very worn. Front desk staff is clueless -- 5 people were there yet couldn't find my reservation. Parking lot is a DISASTER. All torn up, half the spaces blocked off by construction trucks, etc This place is a DUMP! DO NOT STAY HERE. Rated -5 stars.

If you are going to stay here, please consider the sink holes if you are bringing children, it…read morecould be a dangerous situation if a child ran ahead of his parents. The room itself was okay and housekeeping cleaned every day. The man who checked us in a couple of hours early asked for $20.00 "cash" to do so, felt shady.

I would give this 0 stars if i could. came here for work. staff isn't the the best. hotel isn't…read moreclean. rooms are super dirty. don't know what the housekeepers are doing. see a bunch of them but rooms are still dirty?? shower curtains have mold on them. carpet was not vacuumed as i was walking on crumbs from previous people that stayed. stains on the comforters and pillows. and lastly bed bugs!! i was bitten up all over and woke up in the middle of the night to find a bed bug just crawling all around. absolutely disgusting. checked out and told staff. staff looked at me like i was an alien and didn't apologize one time. this place is disgusting. i honestly don't understand how anyone could stay here.

There were two roaches in the bathroom as soon as we walked into our room. we should have left…read moreright then, but it was late and we were tired.... The next morning when bedbugs were all over our clothes we knew we had made a huge mistake. No refund. no apology. not even an acknowledgement of how disgusting this place is... DO NOT STAY HERE

The room was dirty. A missing outlet cover, marks on ceiling that was questionable. No hot water…read moreand bugs in the room. Hallway was dirty and dusty. Would not ever stay there again. They should really call in a pest control company.

My friend and I came in at 6am after driving from texas and they were able to get us a room…read moreimmediately! The service was spectacular and the room was well kept. Very quiet and nice location! If i ever find myself back in Dickson,Tennessee I definitely will be coming back!

Well first of all one of the bedrooms smelled like pot very strong then I did get a good sleep but…read morethe air conditioning cord kept falling out. Then they only had waffles and sandwiches for breakfast not even cereal just a bad motel experience would 10/10 not recommend it also was very pricey for garbage

Jay is amazing!! My second time staying here and will stay again. Close to everything. Nice rooms…read more Excellent service

This place is gross. Woke up around 1am itchy really bad I had these swollen bite marks all over me…read moreas well as blood everywhere. I raise up the sheets and it was bed bugs!

Absolutely HORRIBLE experience…read more I showed up one night in freezing temps at around 1 am in the morning. I understand I showed up late and that's completely on me. I get that and accept that. The part I don't get is the room conditions. 1-Moldy ceilings 2-Chipped or completely botched paint 3-Broken trimming 4-Cigarette Holes in blankets But the most egregious of this is the wall heater units NOT WORKING!!!!!!! Yes, NOT WORKING!!! When I first checked into the room the desk person told me that it "just takes a while" and "it's 4 degrees out". I waited 20 minutes and still the wall unit, although set to 86 was only emitting luke warm air barely any heat at all. So she moved me to another room. Turned the heater on in THAT room. Waited an HOUR and still NO HEAT and only luke warm air being blown out. Again I called the front desk. I explained that the heater seems force set to a specific temperature. I asked if there was a separate thermostat sensor somewhere where THEY control the heat despite how high the room occupants set them and she said no. She then again used the "It's 4 degrees out, you're probably not gon.." so I cut her off and explained that I stayed in a hotel in Oklahoma the previous night with identical weather conditions and that indoor heater worked amazingly. Her answer was " well, you can check out and I can refund you". Great, so at that point it's 4 am in the morning, I had been driving for 15 hours and she's telling me I can check out? But wait, there's more. The lobby stunk of cigarettes day in and day out, because this same desk person smoked out by the door where the smoke wafted right back into the lobby and filled the entire lobby with cigarette smoke. If it wasn't so damn late I definitely would have checked out and gone else where. Needless to say this place is black listed from any future involvement of mine while traveling. In fact Dickson isn't much of anything but a hole in the wall no where town in bumphuck Tennesee anywhere. Nothin to see in Tenneseee! Accept the superstacks on my way in kingston!