Grateful for the response of the CM team regarding our situation. However, I still do not know if I'll come back to this location, but knowing that they took this matter seriously and were apologetic, makes me feel hopeful. I will still support the online shop. Thank you again! read more

This review is related to just one product that I bought online. It doesn't have to do with the brand overall or the physical store (which I haven't been to and am unfamiliar with). I bought a ring box online - to hold a ring I am giving as a gift. The "box" is so so tiny imagine a wine cork size, and does not fit a regular ring that's sized 10 1/4. This is a men's ring, but a ring box should be able to accommodate any ring size. The lid literally cannot close because it was made to only fit tiny tiny rings and jewelry, which isn't very practical. I like the color of it and the material - but size and fit are not it and I am unable to use it. Going to return. read more

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Honestly worst experience, I cancelled the same day order was placed and store claimed they never received. Refused to stop order and continued with processing order even after I reached out again saying to cancel order. I have proof it was cancelled. The sore told me they would refund after refused the package and they received it back. What sense does any of this make? Beyond frustrating. I will never order from again! Please beware clearly they do not operate on honesty. Only one way to contact they which is submitting a form via their website and clearly can and will claim they never received it. read more

Caitlyn Minimalist - email - Jewelry Near Me - Irvine, California

What can I say? I'm officially obsessed One of my close friends, Michelle L. Told me about this place. I immediately googled it and fell in love! I'm new to having my ears pierced so I'm always on the hunt for earrings. I bought so many from their online store and shipping was fast and easy. I also got some birthday and Christmas gifts from here. I love that they offer a ton of different personalized jewelry. I bought some larger chain earrings with a pearl at the end. And I'm always nervous about earrings this large being really heavy. But they are so light I can't even tell they are on. I love seeing Etsy stores turn into a shop like this. Especially in such a great location!! I've already came back twice within a month lol. And I was lucky enough to be gifted one of their earrings sets from my girl, Michelle. They always seem to be having a sale going on which is awesome. The pieces are already such a great value So far I've bought 2 personalized silver rings for my mothers birthday And 9 (yes 9) pairs of earrings Mostly gemstone ones and pearls (All gold) I 100000 percent recommend this place and whenever I'm looking for a gift I will 100 percent buy from this locally owned shop I also love the packaging it comes in (all nicely packaged in a box and the earrings I got came with a little mini pouch to keep them in. Which makes it great for travel) P.S sign up for their emails :) read more

Beautiful store, beautiful jewelry, friendly staff - my go-to place for jewelry!!! I'm excited they are opening new stores! read more

Caitlyn Minimalist - One of the watch sections! - Jewelry Near Me - Irvine, California

Don't be fooled by this place. I've placed multiple orders online throughout the years, and my latest order left me disappointed. I purchased a set of jade huggies for a special occasion, and after a few wears over the course of a year, the beads started to fall off. I reached out to customer service to explain that these had been minimally worn, and they would only stand by their 3-month warranty. If you're looking for quality items that last more than a few wears, look elsewhere! You won't find that here. read more

Caitlyn Minimalist - Items fall apart after a few wears. - Jewelry Near Me - Irvine, California

I have made multiple purchases from CM- mainly as gifts to my friends and family. I decided to buy myself something I have been wanting for my jewelry collection for awhile now and thought how awesome that they carry luxury vintage watches. Once I received the item I quickly realized it said not working condition. I must have overlooked that piece of information bc I thought no way they would sell a broken piece. So before purchasing a vintage item from CM make sure to check if the item is in working condition. The store will not work with you on returns or even offer store credit. I'm disappointed that the store would sell something in this condition. I'm outed $200 + with over $100 in repair cost (they only offered a $20 refund for battery repair lol). They have definitely lost a customer. read more

It's a cute and affordable jewelry place for young girls. They have some cute and trendy pieces that are affordable. The staff here are nice and professional. read more

ive been shopping from caitlyn minimalist for years! all my earrings/huggies and custom necklaces are from their online shop. all they jewelry i have holds up well! ive purchased custom necklaces for friends for birthdays and holidays. i love that their brand, caitlyn minimalist are fortunate enough to open a brick-and-mortar store at the irvine spectrum! they are located right outside of nordstrom. i was the the area and def had to go support them. ive been eyeing the bow huggies for awhile. i wanted the gold ones but they only had the silver in store. but they are even more precious in person! i ended up picking up those huggies and a gold knot bracelet. customer service was great. beautiful store. so very aesthetically pleasing. i do wish they had more full length mirrors, as this girl was standing in the mirror the entire time i was there.. i wanted to check out the knot bracelet on my wrist along with my pre existing perm bracelets... cant wait to be back and treat myself with dainty jewelry. the prices are very reasonable. oh and its 30% off, same promo as the online store :) parking: surface lot and parking garage read more

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I'm so happy to see this store turn from an Etsy store to a beautiful physical store, however I was a bit displeased with the service here. I came in looking for some jewelry and wanted to ask the workers some questions, but none of them were to be found. I understand they were probably working with other customers but I wandered around the store waiting and no one acknowledged me. I then stood at the cashier counter for about 10 minutes until someone asked me if I was ready to check out. Didn't apologize or anything. read more

Caitlyn Minimalist - Jewelry Near Me - Irvine, California

If minimalist jewelry is your thing, definitely make a stop here! We were making our way to a different store when we passed by and made it a point to stop by in on our way out. The store originated on Etsy and opened its first pop-up; with the possibility of opening a permanent store. The jewelry here was so dainty and cute! They even had tablets where you can shop for personalized necklaces and bracelets. Shauna (I'm so sorry if I misspelled your name) was so helpful in finding me a cute heart locket necklace and sized me for a ring (which was a dupe of a ring I've had my eye on for years). While Shauna was helping me, Haylie was helping my mom. Hailey also helped my mom find a necklace and a ring. Everyone was so warm and welcoming, and the jewelry was so affordable. We were visiting from the Bay and I'm hoping that they bring the store up there one day! read more

Order a custom necklace on their website, it was delivered a whole month after I placed the order. When I received it the quality felt so cheap and doesn't look like the one I order. Even SHEIN as better quality!!!! When I ask for a return they told me it's not possible I can have a store credit instead which I don't want since their jewelry is not a good quality. Run!!! Don't order with them !!! Big red flag! read more

Placed an order Feb 16th, according to their website it ships within 10 business days, which would have been March 2nd for it to be shipped out. It wasn't shipped out until March 9th, and the best they could offer was "pay for expedited shipping" to get it earlier. My friend was visiting from out of town on March 6th who the gift was for, which I explained. I received the order on the 12th, nearly a whole month after I placed it. Extremely dissatisfied and will never be returning. Please read all the reviews prior to purchasing. read more

I visited the store again a month ago (Friday August 29th around 7pm). It looks like they moved into a permanent store front from their pop up. Unfortunately customer service was horrible. There was 1 girl working and she was extremely dismissive and rude, not at all like the previous experience I had at the pop up! Very disappointing and won't be back. read more

Whatever you do, don't order from this company! They will take your money and not deliver a product! 3-5 day turnaround is a lie! It's been 3 weeks and USPS is still "awaiting item" and customer service aka "Kate" will just give you the runaround! Save your money!!!!l read more

I purchased two items meant to gift for a friend who just had a baby and one for me with my husband's initial for Valentine's Day. Only one came on time. Tracking where it is in production was difficult. My recommendation is to give yourself 3 weeks if you're ordering personalized items, even if it's just a simple letter. Overall, the look and quality of the items were just OK to me. There's definitely other places where you could purchase from with better quality. The cost of each item is not bad otherwise, but I don't know if I would purchase again in the future. read more

Caitlyn Minimalist is one of my favorite jewelry brands. Their pieces are affordable yet feel so refined and elegant. I love how dainty and classic the designs are -- they're timeless but still unique enough to stand out. I receive compliments every time I wear them, and I always recommend the brand when people ask. Truly beautiful jewelry at a great price point! read more

I've been a huge fan of Caitlyn Minimalist for the past few years now and was excited to return to this location! I've purchased multiple items from the Etsy shop and only a few in store. Upon walking in, I saw a sales associate sitting at the register on her phone texting, she looked up and said hello, the resumed texting. I came in looking for a ring but was very put off my the lack of interaction from the associate. Little did she know that I was wearing 2 rings, earrings and bracelet from Caitlyn . I browsed around and wanted to ask a question, but the associate seemed too busy texting to answer my question. I wasn't acknowledged or asked if I needed help at any point. I decided to leave and come back at a later time or shop online instead. A minute or so before I left, 2 other women came into the store and they failed to get a greeting because associate was still on her phone. My visit was 3/5/2026 around 2:40pm. Overall, I was very disappointed by the service because I genuinely do love the brand. read more

I got the birthstone ring with five birthstones. Emerald gemstone popped out after two weeks. Very disappointing. Requested a return and apparently there's a six dollar fee? Why do I have to pay to return something that broke so easily? read more

i had a few items from caitlyn minimalist in my etsy shop and was so pleased to see on tiktok that they opened up a shop at irvine spectrum. the store is so cute and modern and they had a lot of jewelry pieces. i showed the employee the two pieces i had in my online shopping cart and she told me they had it in store. they even package it for you in cute little bags after you pay read more

Caitlyn Minimalist - Jewelry Near Me - Irvine, California

Th customer service for online orders is TERRIBLE! I've only received automated, generalized responses, even after responding "Live agent" as they instructed. I ordered my item December 6th and on December 16th received an email stating my item is on the way. However, when I use the tracking number provided, it shows that the label has only been printed and that USPS is still waiting for the item to be received from the shipper. I've emailed multiple times. When I ordered my item, the expectation on the site and in email was my item would ship within 6-9 business days. read more

Seana was very helpful. I love how she helped me picking out some of the earrings. Love all the jewelry here. Can't wait to shop more!

Very disappointed in their service to getting back to me over a package they messed up multiple times. I ordered this package before thanksgiving and they lost my package now they remade it before Christmas and I haven't heard a single update I've reached out multiple times on instagram and email. And no response. My order was Christmas presents and it's now two weeks past Christmas with no update. FedEx hasn't even received my package yet. Wouldn't recommend. read more

I ordered rings for my daughter as a Christmas present. I have only received one set and I ordered multiple sets. It is way past Christmas and now into the new year. I have looked multiple times for a phone number so I can talk to an actual person but I cannot find one. All I find is email correspondence. Where are my Christmas presents? read more

This jewelry sucked after three days the treatment fell off my custom ring I asked for a new piece or refund they have not responded in three weeks and never will so I'm on here as a warning to you and all future customers don't buy from these people report and dispute them read more

Caitlyn Minimalist - Don't buy not only did their treatment fall off after 2 days. - Jewelry Near Me - Irvine, California

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Seana and Zak were a huge help! Everything was so beautiful and hoping to see them become a permanent edition to Irvine Spectrum soon! read more

Caitlyn Minimalist - Jewelry Near Me - Irvine, California

Gorgeous jewelry! Very friendly and helpful staff. My wife loves this brand she was so excited to come here! We got a matching set for her! read more

Caitlyn Minimalist - Jewelry Near Me - Irvine, California

Great workers with a wide selection of jewelry. Also there are custom pieces that can be made to order. read more

Caitlyn Minimalist - Amazing jewelry shop with very helpful workers. - Jewelry Near Me - Irvine, California

Great store for my girlfriend. She found a very nice watch. Good customer service as well. read more

Caitlyn Minimalist - Vintage Christian Dior Watch - Jewelry Near Me - Irvine, California

Came here perusing after eating dinner with my husband and found quality items (gold plated) with such decent prices! Definitely worth checking out and Saba was so sweet in helping me find rings! read more

Caitlyn Minimalist - Store perusing with Saba - Jewelry Near Me - Irvine, California

Poor customer service, sends wrong products and then refuses to work with customers- she does not care about customer service or about who is buying from her. DO NOT buy from this place. read more

Great help selecting, Zak saved me from absolutely blowing an anniversary gift. Highly recommend! read more

I got what was ordered but ring sizes are off. Doubled checked my size before ordering. Did not fit. Refund denied. Received email saying they would remake for a fee. read more

Excellent selection at a reasonable price. Arrive level was on par. Would buy more I. Time. read more

Listen to the one-star reviews! I should have trusted the negative reviews before ordering. I saw multiple complaints about delayed shipping with little to no communication but decided to give the company the benefit of the doubt because their jewelry looked beautiful. Unfortunately, I had the same terrible experience. I placed my order weeks before Valentine's Day, expecting it to arrive on time based on their 3-5 day shipping promotion. Not only did it not arrive, but now, a full week after Valentine's Day, I still have nothing. The store has provided zero updates, and the only way I've been able to track my order is through a third-party app (Shop.app), not the company itself. To make matters worse, my package has been stuck in the "Shipping Label Created, USPS Awaiting Item" status for over a week, meaning they haven't even shipped it yet! It's extremely disheartening to see so many customers experiencing the same issue, yet nothing is changing. Maybe their in-person store is better, but as for their online shop, I cannot recommend ordering from them. Save yourself the frustration! read more

Thank you Saba for helping me pick the perfect engagement bracelets for my upcoming photoshoot! They are great value and super cute ($50ish, with current promotion of 30% off)! read more

super cute jewelry and large selection the staff were helpful and sweet as well ! large selection of earrings necklaces and bracelets. currently having a sale and everything is 30% off currently read more

Very nice looking jewelry for a good price. The 2 women who were working today were very helpful and polite. The store is nice and clean.

Originally heard about CM through Instagram and was happy to see they opened a storefront to try on their jewelry! I came in looking for a ring stack and Seana was super helpful picking out my rings! I bought five rings and I'm looking forward to purchasing more. read more

So happy this store is there!!! All the employees were so nice and helpful. Everything is very affordable.