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    Caitlin S Filips

    5.0 (1 review)
    Closed Closed

    Services - Caitlin S Filips

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    8 months ago

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    Broad View Eye Center - Berea

    Broad View Eye Center - Berea

    4.4(5 reviews)
    1.1 mi

    The day after posting this review, I received notification that my refund had been processed. I…read moreguess they decided that I wasn't worth the trouble....lol. Anyway, like I said, this would probably be a decent place to go for your average run of the mill transaction, but be aware that once your payment has been processed, it's staying with the eye center, whether you like your glasses or not.

    Excellent from start to finish. Making the appointment was friendly and easy, a reminder and…read moreconfirmation text was sent, plus a link to the paperwork to fill out electronically ahead of time. Easy parking lot, spacious well-lit front room, and greetings with smiles using the name listed for the appointment. Such a great atmosphere. We were called back right on appointment time- no waiting around watching your time tick away. Jackie was amazing with my son's pre-appointment exam, letting him know what she was doing before she did it. Dr. Wiersma was professional and to-the-point; I had full confidence immediately and appreciated his time presenting options and answering questions. He took us to the front room and Natalie helped us from there. She was friendly and professional. We never once felt forgotten or unattended to, which happens as you wait and wait somewhere. Also, a line-itemed receipt was reviewed with me and presented. Five stars for the communication, cleanliness, and professionalism by the entire team. Perfect experience. Both of my children left with huge smiles and excited about how "fun" it was at the Eye Doctor. Thank you, Broad View - Berea!

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    Broad View Eye Center - Berea
    Broad View Eye Center - Berea
    Broad View Eye Center - Berea

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    Eye Care Specialties - Strongsville

    Eye Care Specialties - Strongsville

    3.7(3 reviews)
    4.6 mi
    Certified professionals
    Offers payment plans

    I have been a patient of Dr. Sika for 24 years. He is an excellent physician and the only reason I…read morestayed with this practice as long as I did. I had an appointment scheduled 9 months ago and confirmed it when I received a text reminder on December 27. Today, I drove 40 minutes each way, arranged childcare for my 2- and 4-year-old, and arrived on time--only to be told I did not have an appointment. The front desk staff rudely and repeatedly told me that her manager "called and canceled" my appointment on January 6, 2026 at 3:30 PM. I received no phone call, no voicemail, and no written notification. I even checked my phone records through my service provider, which confirm no incoming call at that time. Despite this, the staff member continued to insist that the call was "documented in the system," with no apology and no effort to resolve the situation. This resulted in over 1.5 hours of wasted driving, unnecessary childcare arrangements, and a completely avoidable disruption to my day. Dr. Sika is excellent--but this office's front desk staff and scheduling practices are unprofessional and unreliable. After 24 years as a loyal patient, I will never return to this office. A practice that cancels appointments without actually notifying patients--and then treats them poorly for showing up--is not worthy of anyone's time.

    Phenomenal group of doctors. Been a patient for 65 years, 4 eye surgeries. Their group of doctors…read moreare the best of the best!

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    Eye Care Specialties - Strongsville
    Eye Care Specialties - Strongsville
    Eye Care Specialties - Strongsville

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    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    1.7(30 reviews)
    4.7 mi
    $$

    We have purchased glasses from America's Best over several years…read more America's Best advertises significant savings but at the time of purchase the price increases dramatically if one adds a basic one-warranty, screen protection coating, anti-glare, polarized lens to name a few. So the only way to get the price advertised is to skip all of these features. When we picked up our glasses the Customer Service Associate stood over us while fitting the pair of bifocals, something which I never experienced before. There was no effort to properly fit the glasses with bifocals so as to be at the proper height on the face for wearing glasses with bifocals. It was not overly busy, there was a lack of understanding of how to properly fit a pair of glasses, especially bifocals to an individual, this due to inexperience I imagine. So one must be mindful when using America's Best that its employees are less knowledgeable about the basics of eyewear in order to end up where one is comfortable with their glasses. As things one takes for granted when buying glasses, one must be mindful of when ordering these with America's Best in Strongsville, Ohio.

    Nightmare place. Do not go!!!! I have used Americas Best for years in the past. But these stores up…read morehere are the poorest customer service. Waited waited waited for the trail pair of contacts. Never came. crazy that I had to lose it to get anything done. I don't even want to give one star. 20 days and 8 phone calls later I had to drive another store to pick up a pair of contacts that are not what I wanted to use.

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    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses

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    Vision Source

    Vision Source

    3.5(2 reviews)
    4.2 mi

    My husband and I recently moved to North Olmsted and have been tasked with finding new places to go…read morefor our dental, medical, and vision needs. Today was the first time we visited Dr. Bobst and we were both impressed by the practice. The front desk staff were friendly and very helpful. Dr. Bobst himself was personable and quite knowledgeable. The regular optician was not in today and we were hoping to get the ball rolling on new frames for my husband since his glasses are broken. Even in the optician's absence, the staff was able to at least get everything measured so that the optician had his measurements on Monday to order the glasses first thing. It was very helpful and we really appreciated the great customer service in times when it seems like that's the lowest priority for a lot of places. Needless to say, we have officially found the place we will be going for all of our vision needs.

    From the get go wasn't impressed. Haven't had an eye exam in a very long time, no communication…read morefrom the staff. Seemed like everyone was on a different page. My trial contact lens took 3 weeks to arrive, picked them up with NO instructions. I've never worn contact lenses. Didn't even have right or left on them. Couldn't see anything up close, called the office and explained that. Said they were not multi focus I said that's what I thought I was getting. Well I couldn't see anything up close including my phone so I told them I'm not wearing them. Made appointment a week and a half later, no idea what for no one told me anything. Arrived at my appointment told the person who greeted me that I'm not sure why I'm here, she said she wasn't sure either. Told her I don't have the contact lens in because I couldn't see up close, she said ok. Fast forward to the Dr. Told him about all I just explained. He said they are multi focus I said I have no idea when I called the technician said they were not. He said let's have a look, I'm like I didn't wear them. I had no idea what this appointment was for, no one told me to wear them. He then laughed at me, like he couldn't believe I didn't wear them to this appointment. Unbelievable, no communication at all. Will not be going back.

    Caitlin S Filips - optometrists - Updated May 2026

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