Horrible dentist with a poor attitude towards patients . Terrible care my child received.

I started my braces journey 1/2019 with Dr. Cain who was vey thorough and straight to the point. He never said anything I wanted to hear he told it as it was. I have never been a fan of the dentist but this office literally treats you like family. Dr. Chris has now taken over the practice and he is full of energy and ready to tackle it head on. I just got my braces off and still have a lot of work needed for my smile journey but I am very happy of how far I have come. My son and now my daughter are on their braces journey and I just can't wait to see the end results. Thank you for everything Dr. Cain and enjoy retirement. Dr. Chris take care of my babies lol! See you around! Juan and Janet are OG's and a definite asset to the team! Thank you for always making me feel good read more

I was nervous at first with Dr. Chris being the new orthodontist but he's truly amazing with great communication about my process. Believe me you won't be let down by they're amazing hard working staff. read more

Do not get your braces here under any circumstances. Rubber bands were left on my teeth following treatment by orthodontist. My dentist years later found them do to abnormalities with my teeth. I called orthodontist and they said sometimes this happens. Do not take your kids here! read more

Dr. Cain is very professional and a perfectionist, which is great when you want straight & beautiful teeth. The office staff is lovely and very personable. I would recommend Dr. Cain to anyone who wants a beautiful smile! The Price Family read more

Cain David A DDS MSD - After 2+ years = gorgeous smiles! - Orthodontists Near Me - Antioch, California

My daughter just recently had her braces removed, wow she looks amazing. Dr. Cain was patient and kind always explaining what was going to happen next. His staff is exceptional always greeting you with a smile. We recently took guardianship of a 16 year old and she has begun the braces process with Dr. Cain, soon our son will be sitting in one of Dr. Cains chairs as well. We would not take our kids to another Orthodontist! Thank you Dr. Cain and Staff! read more

So during COVID, I took it upon myself to start straightening my teeth DIY-style with a company called Candid (highly recommend NOT doing this) and as a result of this "treatment," I ended up with a shifted bite and my crowding didn't even get corrected! (Insert dramatic eye roll) I began with a referral from my dentist to an orthodontist in the area, and when I called them-let me tell you-first impression was not cute. After shopping around for a provider, I stumbled across Dr Cain's office. I began correspondence with Dr Chris who really motivated me to get this going and informed me of my options. During this initial process, there was an issue with my dental insurance that really slowed down my being able to be treated. I'll be honest, Dr. Chris and Janet handled the situation with grace and patience, keeping me updated with the status of the situation. They dealt with a very frustrated version of myself, and like I said, they handled it very well considering. Anyway, issue was resolved and fast forward to my appointment. Everything was handled well, again-I was informed of the entire process from billing to the actual procedure (traditional braces). Dr. Chris and Juan stayed late to accommodate my appointment and really did their best at keeping me at ease throughout. (I'll be the first to recognize I can be very anxious) Honestly I'm happy I stumbled across their office, they're a great crew and Dr. Chris is really willing to work with you. Super happy to have gone with them, thanks a lot guys! read more

Dr. Cain is amazing! From the first appointment he explained the process in detail and not only addressed the cosmetic aspect of straightening my children's tteerh but also identified and fixed the problem that made their teeth crooked in the first place. We went over the projected treatment plan time with my daughter but it was because they strive for perfection and there was never any additional cost added. We're a quarter into the second kid with braces and I'm happy with my choice of orthodontist. read more

Coming from a family of medical professionals, including doctors, nurses, a dentist and hygienists, I have known and treated with dozens of dental and medical professionals throughout my life. As a civil trial attorney, I am used to dealing with irate and unprofessional people. I must say, however, that I am shocked by Dr. Cain's unprofessional and irrational behavior. I strongly suggest that you not bring your children to this guy. He is the worst that I have ever come across. read more

I may not be your typical orthodontia patient. I'm 47 years old and this is my second time with braces (my first was when I was a sophomore in high school). I cannot begin to express my joy and pleasure with this second experience. Everyone in the office is cheerful and very pleasant. The staff go out of their way to make the office visits as comfortable as possible. Dr. Cain is very pleasant and very personable. He always explains what will be happening during this visit and ALWAYS allows you to ask ***ANY*** question you have. Yes, there are times when the procedure is uncomfortable, but that is the nature of orthodontics. The discomfort I have experienced this time is about 10% of what I had back in 1980(ish). The ***Longest*** uncomfortable period has been about 3 days, where previously i'd be sore for about 2 weeks. It could be the difference in procedures between now and then, but I believe that it is due to the care that DR Cain and staff use during my procedures. Would I recommend Dr. Cain and staff? *********ABSOLUTELY********** (and I have. One of my friends, driving ~30 minutes from Fairfield, is a patient of Dr. Cain) Thank you Dr. Cain for making my experience as pain free as possible!!! read more

Love Dr. Cain and everyone who works in the office! Being an adult with braces is already complex enough considering a lot of employers don't cover adult orthodontia. From the moment I stepped foot in the office a little over a year ago I was treated with respect and absolute professionalism. I had consultations with multiple offices prior to me selecting this office for my treatment. During my consultation Dr. Cain was able to take one look at my mouth and describe problems that other orthodontist would need multiple x-rays to figure out. I'm half way through my treatment, and I've had multiple changes in insurance providers and they were able to accommodate me every step of the way. Absolute professionalism all around. read more

Cain Orthodontist is by far, the best medical experience I have ever had. After years of poor customer service in the medical industry, I became accustomed to rude individuals and the run around when trying to get answers. When I came here, I couldn't believe how friendly and respectful the entire staff is. I don't wait when I come in, they make an effort to see you at your appointment time, and to make sure you aren't waiting around while they service other people. It is so comforting to know they respect me and my time. They are also friendly ... Like they are friends or family type of friendly! Remembering patients names and interests. I hear the interaction with the other patients, and they are truly caring with everyone. Honestly, I hate having braces! I would imagine most patients feel this way. But I have found that Cain Orthodontists has done everything possible to help with this journey and make me as comfortable as possible. I haven't finished my treatment program yet, but I am confident that I will be extremely happy in the end! read more

I usually just drop my little sister here to get her braces changed, and the assistants at the front desk are always so friendly and helpful. Today, I just went and got a consultation for my own braces, and boy did I feel so comfy. Everyone was soo welcoming. The assistant who helped me literally showed me and explained ever single part of there place just for kicks. The ortho Dr.Cain was super nice! Probably the first time I've been to an ortho, but I think no one will be able to top him. He's so friendly and bubbly. If you're looking for an orthodontist for your child or for yourself I recommend this place. They know how to answer every single question you throw at them, especially when it comes to choosing "the best" option for your braces and what not. Will be scheduling an appointment with them sometime soon! read more

Absolute joke with this Dr. office. last year I did not have dental insurance and the office said i could purchase insurance through Costco and the braces treatment for my son would be $4500 i then obtained insurance exactly a year later and they now say his braces would be $7,000 haha absolute crook. what a pathetic practice to be treated so poorly. If you want to spend more go for it. my sons teeth need minimal adjustment as states on an email Nd a written statement from their office on lower teeth when we spoke to the dr. last year and now they want $2500 more. We saw this office one time last year then one more time last week with the inflated price. My son had western dental originally who did a horrible job on my sons teeth a year and a half earlier. Don't let them swindle you out of money!!! read more

I love Dr. Cain and staff, I just got my braces off and I couldn't be happier with the whole experience. I really like Dr. Cains approach and how he treats each individual patients needs. He always listened to each of my or my sons concerns. Thank you Dr. Cain & staff read more

My teen got her braces on a 3-4 months ago, Dr. Cain and his staff are the best!!!They are professional and took great care of us when ever we called. The whole staff is warm and friendly. We are moving so hope to find someone as good as them. Thanks for the great service you have provided to me and my daughter!!! read more

I had my daughters balance paid down to only 250. And the IRS garnished my wages. I explained to Dr Cain that I'm a single mom and I would have to skip the last payment until the following month and he treated me terrible. He treated me like a welfare recipient and was so rude! I paid the last 250. But I do not recommend this orthodontist to anyone, he's a jerk!! read more

I have an irregular/open bite that I've been wanting to fix for years. I've been told by many orthodontist over the past couple years that getting braces isn't an option for me (because I have short roots.) So I came to Dr. Cain's office expecting to hear the same news. He was positive that he can fix my bite with braces until he seen my x-rays, braces was not an option for me. I was a little bummed to hear that again but I am soooooo HAPPY I came into his office anyways. I say that because no other orthodontist suggested an alternative or advised what my dentist should do instead. He contacted my dentist & explained what would work best for my situation & because of him my bite is so much better!! He knows his work!!! He knows what he's talking about & he really cares about his patients. I came in only for a consultation but I left with a plan to still to help with my irregular bite. I had to leave a review because I am so thankful! Thank you Dr. Cain!!! read more

From day one, I have always felt welcome in Dr. Cain's office. The staff are very pleasant and nice, they always have something nice to say. My treatment was done perfectly without any complications. I went from having no confidence in my smile to having too much! Dr.Cain is an amazing orthodontist and i recommend him to anyone who is looking for braces,invisiline,etc. To sum it all up, the location is nice,the staff is amazing, and Dr.Cain is a one of a kind orthodontist. If you go anywhere else, you won't have as good of an experience as you would if you came here! read more

We were referred to Dr. Cain by our kids' dentist, Dr. Huang, at Kid's Dental World, for orthodontic care. Everyone has been super friendly and informative from the jump. At the initial consultation appt (which was free, unlike other orthodontic offices), front office staff gave us a tour of the office and introduced us to all the technicians, hygienists and the doc. Additionally, Dr. Cain and the front office reps always make sure to thoroughly inform us of our out of pocket costs before scheduling a procedure (that's INTEGRITY and NO SURPRISES). We appreciate the friendly, respectful and patient environment of this skilled and highly competent office. read more

I absolutely love my orthodontist and his entire team! I receive the best care at every single appointment and trust entirely the treatment plan they have created for me! Everyone is always so friendly and treats me like I am part of their family. I would recommend Dr. Cain a d the entire staff to anyone looking for any orthodontic treatment!! read more

When it comes to your children finding the best to treat your children is the most important thing. My daughter has begun the process of getting braces with Dr. Cains office and he and his staff are amazing. Professional and extremely friendly. Having someone mess around in your mouth is scary but they have managed to build a trust with my daughter making this process a pleasant experience. 28 months of braces and they are there every step of the way. I highly recommend Dr. Cains office they are hands down the best around! read more

Staff very friendly. Dr. Cain was very informative explaining my son's situation. He made sure I understood what wasb going on and what the next step was. Clean office and they gave me a little tour of it on our first appointment. read more

If you are looking for an Orthodontist Dr. Cain is the best! My two oldest kids went to this office when I lived in Rio Vista. I recently moved to Dixon and now my youngest needs braces...I'll be making the drive because there's no other office I would want to go to. Great staff and great service! read more

My daughter loves all the staff at Dr. Cain's office. Dr. Cain is very patient and he is always willing to answer any questions we might have. Everybody is friendly, the office is always clean. My daughter's teeth really look nice. I am glad I have him as my daughter's orthodontist. read more

My son was not quite 8 when he got his braces. He had a severe protrusion of his front teeth which affected his speech and appearance. He is now 9 1/2 and just had his braces removed. The result is nothing less that's amazing! I can't say enough about Dr. Cain and his office. He really cares about his patients and has a great knowledge of how to get the best results. The staff is friendly and try their best to accommodate ur schedule. I am so happy that I am receiving treatment for a bite problem that I have. If u r looking for a trusted orthodontist I highly recommend Dr. Cain. read more

I am very pleased with Dr. Cain & his outstanding staff. My son, daughter & myself all received excellent orthodontic treatment from his practice. Dr. Cain & his diverse staff are very professional & very friendly with clients & patients. I highly recommend his office to anyone that needs excellent orthodontic treatment. Jimmie read more

Seriously love this pace!!! I had heard some mixed reviews good and bad! But I love them Cleo is so helpful (and my insurance and probably me have been a pain in the booty) and friendly! The entire staff has been wonderful! Dr Cain has been a godsend! I'm new to braces with my daughter and Dr Cain has explained everything and already after a few months we see so much improvement! So thankful to have my daughter going here! read more

Ok so this is my first yelp and I just had to! I spent a year going to 8 different consults before picking dr Cain ! I cannot express how grateful I am because he was my eighth consult and I knew after my appointment this office would be my choice! I see so many of my friends now getting braces as adults and going thru hell with their orthodontist and not understanding their process. I can ask a million questions but never have to because my process is explained every appointment in detail , every change made every wire, springs, whatever goes in I am in full knowledge! And a big thing for me is time because my work hours ! I can go in on my break and know I will be called in witching 5 min and be out in the time given ! Love it !!!! Great staff all around and I cannot wait to write my review after I am all done ! read more

I applied for a job and and got an interview,and was honest when answering questions. I got a call week later which was Friday to come in on Tuesday for a working interview. 8-12. I arrived on time and started learning as he was late with traffic. As soon as he came in he asked the main front office /Manager to come into his office then he asked me to come back..he proceeded to tell me that they tried calling me and emailed me. No missed calls (as I picked up when they called Friday. So one call from the office) and no emails. He then informed me the position was filled. I was thinking really? I mean your office obviously doesn't know cause they called me to come in which had to be your pick to begin with,and a second girl for the position is there with me on the same working interview. Ok... So I was open and honest with them about my schedule and how my son's daycare has closed 2x on waiting for childrens covid results. I had to be honest especially in the times we live. I would think an employer would appreciate that kind of honest character. Especially when it comes to patients. Idk why he lied,but to insult me with lies to my face is outrageous. This is why people lie to get work. Especially nowadays, I definitely don't want to work for an employer who lies to you to your face. I think this speaks volumes to his character. What's worse is that I turned down an interview at another company cause they called me first for a working interview. Jobs are hard to come by with covid. I am a mother trying to provide for her family. Thank you for wasting my time especially with a company I could have had a real Interview with. read more

Dr. Cain is such a nice guy. I had my braces removed by him in 2012 or 2013 (can't remember)but I just felt like I should have a review of my experience with him in the past. He was always very sweet to my family and never caused me any pain. Unfortunately my bottom teeth shifted due to my negligence (I'll be back one I finish college haha). Hope to see you again Dr. Cain. I had a mesioden between my two front teeth (hilarious when I see pictures of myself) read more

Dr. Cain and his staff are awesome. My daughter had never had braces before and they took the time to explain the process to her. They were so good with her. Every time we come in, they are always so nice. Love this place. read more

I have been a patient of Dr. Cain since 2004. I received my second set of braces as a 42 year old adult in his practice. He is absolutely the best orthodontist in the county. The customer service is exceptional and the staff have been there as long as I have been a patient and longer...no high turn over rate in staffing. That speaks volumes to me as a patient. My three daughters are currently patients of Dr. Cain. He is a very positive and outgoing person overall and he also tells great stories of his amazing travels around the world and his adventures. Dr. Cain's ofice is very comfortable and I enjoy being there. Regina read more

100% recommended!!! Here is why.... When I first met Dr Cain for a consultation he struck me as an extremely intelligent and happy individual! He recommended that we keep an eye on my daughters teeth as nothing needed to be done at that time but it looked like down the road she was going to need braces. He recommended coming in every 6 months or so for follow up and to check my daughters teeth. Dr Cain was very patient with us, answered all my questions thoroughly (and I asked a lot of questions!) and about 2 years after we met him, he said it was time. He was very detailed about exactly what he was going to be doing, how it would be done, what to expect, what not to expect, etc. His staff went over what my insurance would and would not cover and they were able to put together an extremely affordable payment plan for me throughout the course of the treatment. (for the portion that was not covered by my insurance). Most importantly him and his staff ALWAYS treated my daughter with care, and respect and always asked if she had any questions or problems. Dr Cain and his staff are EXTREMELY professional and ALWAYS happy and upbeat! I moved out of state about 6 months ago and have made trips back to CA to complete the orthodontic services for my daughter instead of completing them in our new home state. His office is extremely clean, very inviting, lots of light and full of smiling people both patients and staff! I would 100% recommend Dr Cain! read more

We have been seeing Dr. Cain and his staff for over 10 years as each of our children have gotten braces. We still have one more to put in braces and would not go any place else. Dr. Cain's staff is like family and always helpful and accomodating. They always try to work appointments around my work schedule to accmodate me and make life a little easier. Dr. Cain is extremely knowledgeable and continues to grow professionally in order to provide the best possible care to his patients and families. This is the absolute best orthodontic practice around! read more

Dr. Cain has truly been my savior. I made a horrible mistake by getting my braces with a general dentist. I did not know the different between an orthodontist and a general dentist so it was easy for this lady to sweet talk me into getting braces with her. Little did I know that instead of getting a nicer smile and teeth, I was getting worst. I was not seeing any progress and she claimed that my teeth were not moving. I then realized she did not know what she was doing. I reached out to Dr. Cain after searching orthodontist around my area. He saved my life! Everything at Dr. Cain's office was so different, in a good way. They explained me everything from the cost to what was being done in my mouth and why. I'm totally pleased with the job Dr. Cain did with me. Today I got my braces off and my teeth could not look any better. Thank you Dr. Cain and team for all that you've done for me! You guys rock!!! read more

I have been going to Dr. Cain for almost three years and Tuesday I got my braces off and I couldn't be more happier with my results! Not only do they look wonderful but Dr. Cain and all the staff are amazing! They always made me feel comfortable, almost like an extended family! Love love LOVE them! I highly recommended anyone whether your children need orthodontic work or if you're an adult like me then Dr. Cain is definitely the best in the business! Thank you Dr. Cain and all who work there! read more

Dr. Cain and staff are great! Friendly and receptive as soon as you walk in through the door and always appreciating your time and schedule whenever its time for a appointment scheduling or arriving in for appointment. I have had a pleasant experience with my braces and the process of having them adjusted every time. The staff their always make sure no wires are poking at your gums or mouth and always advise tips and ways to make sure your process goes smoothly. Going to get your braces tightened or anything relative to it is not something that anyone can look forward to but Dr. Cain and staff make the experience pleasant! read more

Frustrating experience. Dr. Cain would say one thing for the treatment plan and then the staff would not be on the same page. He is old school and doesn't seem to be aware of his bias towards woman. I felt that he was not listening to my statements so I brought my husband with me and he only spoke to him through the whole appt. When I made my next appt. I was told that I had to schedule it for a time that was convenient for my husband and that he was to come with me! Are you kidding me? Completely inappropriate and they don't get that this isn't ok. I feel for the females that work there. Their reasoning is that the appt was more productive when my husband was with me. Of course it was to Dr. Cain, he engaged in conversation with my husband while completely ignoring what I had to say. My husband was furious with him. I am reeling from the whole experience and my teeth are worse now than when I started. read more

Dr. Cain and his associates are amazing. Every visit I have is awesome. Dr. Cain did everything he could to fix my teeth and they came out amazing. Every other orthodontist I had a consultation with said I needed jaw surgery, but Dr. Cain made it a point to make sure I did not have to and my smile is amazing :) I recommend Dr. Cain to everyone! read more