I don't know how this place is so quiet. Park out back and come into a sanctuary! It is spacious…read moreand clean, with great seating. I ordered at the counter, the team was friendly and helpful. Ingot an iced latte and it was delicious! Perfect thing for a hot day. I can't wait to try it again! Great venue, great service, great coffee!

Wonderful little coffee shop that just opened near the Franklin County Courthouse campus. Nice,…read moreclean interior, with a decent assortment of espresso drinks to choose from. I decided to try one of their seasonal specials, the Cascade Blossom. The barista was a very nice young man who took great care in making the drink, even asking me for my preferences on certain ingredients. This particular drink was absolutely delicious, not too sweet or bitter, and reminded me of a good quality strawberry wafer cookie. Highly recommend if you're in the area.

The cozy cup one of my favorite ones to go to I like the menu one of my top favorite my second…read morefavorite

Kozy Kup has become our go-to when we're in town. Great atmosphere, and really, REALLY good…read morecoffee! Small food menu as well. They do get pretty busy so service gets backed up sometimes but it's worth the wait.

After my espresso machine broke at home I decided to give this coffee shop a try though I've never…read morebeen impressed with any commercial coffee shop. Upon arrival I was greeted with a smile. The owner is extremely friendly and inviting and surprisingly the coffees were great. I definitely recommend this coffee shop as the aesthetic and the vibes are all top-tier.

worst coffee shop ever. asked for light ice on my drink got charged for it and still had more then…read morehalf of my drink filled with ice. and it's not the first time it's happened more than twice and I'm just fed up with their terrible service. seriously need a refund for my cup of ice basically

Amazing and awesome. Fired up energy is the goat. Stop by it won't hurt ya. Great environmentread more

Horrible customer service went in the morning to get coffee and the employee was so rude, will…read morenever return again that ruined my day

My husband and I moved here in April of this year (2026). Since then, we have looked around for the…read morebest local coffee places and the Koala Cafe/Coastal Outfitters is in our top 3! I often get something from their monthly specials board, but, honestly, you can't go wrong with any of their drinks. They have an open-concept coffee bar so you can watch them make your drink every step of the way. Their vibe is so calming and inviting and I can guarantee they are welcoming to those of all backgrounds, including the LGBTQ+ community! We are most often helped by Kyler (one of the owners) and Theren who are always such a treat to talk to. Needless to say my husband and I have become regulars here and will continue to be for many, MANY years to come. Thank you guys for being such an awesome business and having some of the best coffee in the tri-cities! Much love.

I was recommended this place from a coworker who said I really should try it. When I arrived I was…read moregreeted immediately by the employees who were very friendly and thankful for me coming in. I tried 2 of the croffles that they had, the pizza and the dulce del leche. Both were amazing, I would recommend this place to anyone looking for a comfortable environment and wonderful food. Keep up the good work and thank you for the stuffed animals the recipitants were very tthankful. Thank you for everything and keep up the good work.

Great drinks with friendly staff, they take your orders seriously and make them maticulouslyread more

Visiting my daughter from the east coast. This is such a cute corner shop. Orders are taken at the…read morewindow by a super nice lady who had lots of patience with all of our questions! The mango strawberry smoothie was delicious and the cookie and cream milkshake was thick and delicious! Great prices also!

People have been raving about this plane so we decided to give it a try. The place is quite small,…read morebut they offer extra seating in the main building. We came in for dessert and they had a pretty good selection. My husband got a fruit tart and I had a layered vanilla cake. My husband's fruit tart wasn't the best he ever had, but not the worst either. I could say the same for my cake and cappuccino - not the best, but not the worst. Service was good though and the staff was friendly.

Very high quality, authentic European fair in Kennewick. The pastries are all delicious especially…read morethe Tierramisu. Oh and also, the vibe is very international. Neat and clean and great friendly service to boot! Will be back for sure.

Delicious crepes with gluten free batter option! You can't go wrong with their sweet or savory…read morechoices. Very delicious and filling!

Popped in for a quick coffee but realized they had crepes, so we decided to stay for breakfast. And…read moreso glad we did!!! The crepes were amazing, fun environment and great customer service. This place is under new ownership and they're crushing it.