Marie P.

(Concert-venue review) I was surprised to learn that this Casino actually has some big acts come through. I got to see Heart which was absolutely spectacular. Of course it drew a fairly older crowd, but it was absolutely appropriate for that older crowd because it was an indoor mega conference room sort of set up with comfortable padded seating. Normally, I would complain about the vibes being off, but it was comfy. The acoustics weren't incredible because it was, after all, more of a huge conference room than an amphitheater. However, they were able to project the sound really effectively with speakers and really all of the seats in the space were pretty good in terms of stage view. The one significant criticism I have is that the food and snack situation was really lackluster. After you scanned your ticket, you weren't allowed to exit based on what the security guard told me after the tickets scan. They really only had things like cans of Pringles and soda bottles. Complete missed opportunity to sell tasty event food. Also, the food options in the casino space were terrible in terms of price and quality, so it definitely would be handy if they did something special for concerts. I can't really speak to the casino portion because I really didn't utilize any machines. I did pass through security holding out my ID and the security guard totally waved me on with this look on his face like how dare you even think about having your ID out you old person lol. Definitely a gut punch, but I guess I'm at the age where maybe the ID isn't necessary. This place is gigantic, it's loud, and there are clearly a ton of regulars, which is pretty depressing. However, I would come back here for another concert if another act came through that I was really into. It was definitely a different experience to have the ambience of a model UN conference mix with the hard rock of Heart, but I didn't hate it. Also, parking was free.

Nancy N.

Went here for a concert. A bit in the middle of nowhere but the venue was super clean, and a respectable environment lol. i.e. - no fights or crazy drunk people. I did lose so that wasn't good, but overall a good time. The table dealers seem to be from all sorts of life, with my dealer telling me that she was a mortgage lender previously. Not sure how good the slots are but I did eye some of the Major bonuses and they looked a bit "low" and didn't boast some high payouts. But still, I value cleanliness, and safety so it's a nice place to just get away. The outside grounds with the statues are quite nice of a landscape and the place offers a hotel and some nice restaurants. Definitely check it out~ it's worth at least going once.

Tonya C.

Caesar's in Danville Va. is a really quick drive across the NC/VA border. Parking is ample with an open lot and a free parking garage. Upon entering, the smell of cigarettes smacks across the face and straight up your nose. It's so bad, the further into the casino I walked, the more nauseous I felt. Unfortunately I forgot my KN95 at home, but luckily had a scarf and used it as best as I could to cover my nose & face. I'm highly sensitive to smoke. There had to be a better way of ventilating the building. It's such a nice place. The cashiers in the cashiers' cage are very pleasant. Doug explained a lot about the history of the building and Danville as well as a few things about the "High Level room". On Thanksgiving day, it was not too crowded, but busy. Since we only came to check it out, pick up our Caesar's card for the perks & get to our dinner reservations, we didn't stay long(Thank God). Every worker we encountered were very personable and happy to help; even the security at the gate to check your ID & gave us directions to the customer service counter (in the back). I'd like to check out a few more electronic games, but will only return with a !

Portable toilets in front of the casino for guest. Inconsiderate for disabled guest. Jodeci concert is tonight but I refuse to use a portable toilet at this hotel. I'm not sure how they were checking in guest, NO WATER OR AC. UNSANITARY. HOW THE HECK DID THEY CLEAN THE ROOMS! Feces reeking throughout the room and hallways. NO TOILETS WERE ABLE TO FLUSH, NO WATER TO WASH HANDS! STAFF AND GUESTS! UNSANITARY! During my visit, toilets throughout the casino were reportedly not functioning properly and guests were still being served food and alcoholic beverages while restroom access and sanitation conditions were compromised. Despite this, the casino continued operating as normal and proceeded with hosting a concert event with large crowds. This raises significant health, sanitation, and public safety concerns. Additionally, the air conditioning in both hotel rooms booked during this stay was not working properly, creating extremely uncomfortable conditions for paying guests. This follows a prior visit where there was a nighttime power outage that disrupted guests without adequate consideration for individuals relying on medical equipment such as CPAP machines while asleep. What makes this situation even more frustrating is that I felt I had no reasonable option but to remain at the property because I would not have been refunded for the hotel rooms or concert expenses. Guests should not feel financially trapped into enduring unsafe, unsanitary, or unacceptable conditions after spending substantial amounts of money at your property. I contacted the front desk and Brandy was told by her supervisor to tell me that I would not be refunded unless I checked out of both rooms in 30 minutes. All I can say is I love a challenge and I had to be sure I packed everything. When I finally checked out the supervisor that was in charge was not found. I really wanted to communicate with her. There will not be a next time because I will not return to this place EVER. I even escalated the issue and no one has contacted me yet.

Randy S.

Handicap parking is slim and not enforced, many spots taken by ppl with no plate or hang tag...and it was a long uphill push from the regular parking lot spots that were available... Thru some corruption or kickback, SMOKING is allowed inside the casino, and it's disgusting... $1100/night for a hotel room in hillbilly backwoods Danville, VA?? mountain view?? no won't be staying here... all game machines are electronic, which are always a scam tried to play some craps, but the 11-month pregnant croupier hanging her belly over the table, having to inhale all the cig smoke, put me off that... they have some nice events lined up for the music hall, but tix prices are nuts....no nightclub tho Apparently, you can't just walk up to Ramsay's and eat without a reservation...even though it was half-empty on a Saturday night...wild

Gina A.

This place is a resort - its own little city. There is a hotel attached to this casino, as well as many food options. It still has that newly constructed smell as it is extremely well kept and clean. There's a pool, gym, and spa as well. Even if you aren't a gambler, this is a great place to stay as they do a great job separating the two areas. Tons of parking and they do have valet. First and foremost, I need to talk about the service. This place is absolutely laser focused on making sure that every single guest is welcomed and taken care of in any way possible. Every single employee from security, check in, pool attendants, bartenders, valets, dealers, waitstaff in the restaurants, janitorial staff, and housekeeping were super friendly and always said hello and asked how you were doing. They deserve eleventy million stars in the service department. Just consistent impeccable customer service. The hotel room was super comfortable and had all that you would need for your stay. There's a desk area, a TV, spacious closet, chairs, iron/ironing board, hooks throughout for clothing/towels, bathroom vanity magnifying mirror, towels, toiletries (shampoo, conditioner, body wash in shower), illuminated nightstands, refrigerator, coffee pot w/all the things, and a super comfortable bed. There are ice machine on each floor and complementary bottled water bottles are provided in your room. The gym is well appointed and has all that you would need for either cardio or weights. There's towels and a water cooler in there as well. Machines are up to date and all equipment was in great condition. The pool - okay, this is an experience. First, it's huge. There are like 100 super comfy lounge chairs throughout the pool deck. They provide towels that you grab upon entering and checking in with the attendant. There are umbrellas, but only 12 which isn't enough. That's is my only gripe. They need to double the number of umbrellas and make them bigger or get the ones that can tilt as it is hard to cover two lounge chairs with one of the small umbrellas. What would be super cool is if they could get sailcloth's installed among 3 of the poles to offer a continuous shaded space (maybe they'll read this & take it into consideration). There is a smoking section that they make you aware of so that if you smoke you know where to go or if you don't, you know where to avoid the smoke. There are bathrooms that are beautiful out at the pool that also have a shower available. There's a bartender out there with a walk up window that serves slushies, sodas, and any other cocktail you want. The bartender even walks around taking orders at the pool! They came around with samples of non alcoholic slushies that you can add alcohol to (brilliant way to sell them), as well as cold water bottles that were complimentary. You can charge drinks to your room or pay as you go. The pool attendant walks around and asks if they can get you anything or if you have trash, etc. Beyond accommodating and so so friendly. It was like being at a resort. I would get a room here and just hangout at the pool all day. Amazing. There is a food court that has pizza, BBQ, and burger joints called the 500 Block. There's also a Starbucks (amazingly fast service), Gordan Ramsey place (way too expensive), and a noodle bar. The hours online didn't always align with the places in the food court. The Starbucks is 6a-6p. Lots of options. The casino is a good size. They have table games and slots. No Pai Gow though so that's a boo. The casino is smoking so be aware of that if it bothers you. There is security at the entrances that will ask to see inside bags. Super clean casino. Was there three days and only saw waitress once. I am sure they only do certain days, etc. I think the rooms are affordable, as long as you don't try to stay on a weekend or when they have a show there (they have a venue here). There was a show on the day we left and the rooms were inflated to $800/night. This place is great and would even enjoy a stay here as a local just to use the amenities. A great place to escape.

Mark C.

Place is new and clean. Plenty of free parking and EV charging stations. The staff are pleasant and helpful. The food court is small and on the pricey side, $17 cheeseburger. But a fun day trip for all adults.

Christa C.

We always have a great time when we visit! I'm so excited the casino is so close to home! We have visited two times in the last few months. Although we have not won a lot... We definitely spent lots of hours there having fun! The drinks are a little pricey, so be prepared for that. It's about five dollars for a bottle soft drink. We did try out the pizza place and it was pretty good. Again, a little pricey, but we were hungry! And it was good.

Nicole W.

My mother & I just went for a girls trip & had the best time! The rooms were overpriced as hell but lovely just the same. Everything was worth every penny so I'm not stressing on it. Gaming was fun. The food was excellent. Everything is really easy to find & the staff was phenomenal. Loved our experience there & are already planning another trip.

Shasta F.

The service at Ramsay's Kitchen was FANTASTIC! My husband and I went for our anniversary and the food lived up to expectations. The slot machines ate our fun money too quickly. One penny machine soaked up $20 in two spins.