Jim Hood (Cadillac Tile) is a MAN OF HIS WORD! Our recent Master Bath remodel is proof that delivery of expectation still exists and Jim is willing to even go beyond those expectations. The project included removing "everything" from the existing bathroom, reconfiguring and creating a new retreat as I refer to it.
The project began with a handshake and ended with complete satisfaction.
Yes, "NO MONEY UNTIL JOB IS COMPLETE " - who does that today? - Jim Hood.
Jim listened to our ideas, made suggestions and together we came up with a plan. We never felt rushed or pressured but once the project began, it moved like clockwork. Our bedroom furniture, doors, and windows were wrapped, carpeting was covered and the outdoor work area was even covered and neatly staged. At the end of the day all debris was gone and ready for the next day. Jim and his helper Mitchell were on time, courteous, and conscientious. Subs were equally professional and delivered excellent results without any delays. Any questions about the project were always handled directly with Jim. Pride is evident in Jim's superior craftsmanship and detail. Besides his excellent work he was also concerned that each placement of lighting and accessories were custom to our liking. We love our new bathroom and would highly recommend Cadillac Tile. Besides the quality of work, I would be remiss if I did not mention that upon completion of the job, Jim removed all the coverings, "polished" the furniture, wiped down the entire bathroom including the ceiling fan, did the inside windows, and swept the entire outside patio areas. Oh and by the way, the day after completion, Jim sent a company to professionally clean the bedroom carpeting. Any regrets? Yes, we wish we found Jim Hood/Cadillac Tile sooner.
L and M read more