Nick,his family and his employees are the most professional and friendly my wife and I have met…read more From first contact we had the most satisfying experience you could expect. Called Nick and had an immediate quote appointment. 2 days later our counter tops were measured and laid out. THE NEXT DAY our counter tops were installed. Everything happened exactly as Nick told us from start to finish. The office was friendly, Tim in the shop was friendly and helped us with our tough decision. The installers were friendly helped us with our many questions about the granite counter tops. Communication was fantastic. We mentioned something to the installers and Tim from the shop called us the same day with his assurance about our question. I can't say enough about this company. Nick's price was extremely reasonable and he even gave my wife a complementary marble pastry slab. Call Nick, get his quote, give him the down payment and enjoy your counter tops... We are!! Thanks Nick and his wife, Tim, Jeremy, and Curtis! P.S. We have some floors to install and we will do what ever possible to have Nick and his company do the work for us.

Measured on Monday. Installed on Friday! Courteous and professional. Looks fantastic. Good price,…read moretoo.

My FAVORITE home improvement store is Menards in Bloomfield Hills, MI. This two story gem is by…read morefar better than any HomeDepot or Lowes. In my opinion, HomeDepot is more for construction workers, Lowes is for those looking for better quality and Menards is totally upscale and beats them both hands down. Before relocating from Keego Harbor, MI to San Angelo we purchased 2 ceiling fans for our San Angelo condo. Not sure what happened during our chaotic move, we discovered that one light didn't work after installing them in our condo a month after moving in. I emailed Menards customer service and explained that we purchased them in MI and installed them in TX with no way to easily return/exchange it for another fan. Menards doesn't have a store (yet) in TX. Linda w/Menards customer service took the bull by the horns and within 2 weeks we received not 1 but 2 light replacements for the ceiling fans. Talk about GREAT out of state customer service! Menards is simply the BEST. They could have said "you need to return the defective fan for a refund".

Clean, bright store that is well stocked with a "different" and more expansive selection of…read moremerchandise than their competition. Their prices are very competitive on most items. The store has an upstairs where you can bring your shopping cart up and down via an escalator. They sometimes stock different brands than the competition which are quite often better quality. They have a good selection of houseplants, including cactus and succulents. Their employees are helpful and the checkout is unique and efficient.

An employee was very angry at David a manager. I guess he was yelling at him on a phone.read more

Terrible Service. The employees I'm referring to obviously do not want to be there. i had been…read morewaiting for help with getting a key made for 20 minutes....? The manager of the service desk was unable to answer my question unless I walked around to the entrance to the service desk. When I did finally reached the front of the line , the service desk employee could not find anyway to help me and needed to asked the manager(same person standing in the isle I had previously asked for assistance) Finally an employee showed up to help make a duplicate key but it so happened to be this same employee that I had encountered earlier when I had asked for assistance locating 2" furnace filters, he must have been having a bad day and was short and angry dealing with me so i gathered they do not sell 2" filters in store. However, during checkout a wonderful young girl wished me a good day. Too bad that couldn't have been from the other two employees I needed to deal with earlier. Then in the parking lot a grumpy young man scowled at me with arms crossed waiting for me to return my shopping cart at the cart corral?! hmmm tough day at Home Depot

McNab's Hardware…read more Came in to find a metric bolt which was hard to find. ACE, Home Depot and Lowe's didn't carry this bolt. Got good help and purchased the needed bolt. Great service. FYI, they also do propane refills too! Highly recommended

Experienced help. Always understand what your talking about...probably heard it dozens of times…read morebefore. Also, the cheapest propane around. Go here first!

They installed a whole home generator. Very pleased. Installation was quick and follow-up was very…read moreprofessional. Would recommend.

5-Star Review for Oak Electric…read more I can't say enough good things about Oak Electric! From start to finish, they've been dependable, professional, and impressively fast. They handled the installation of my furnace, A/C, and generator. Every single step was smooth, efficient, and stress-free plus competitively priced! What really sets Oak Electric apart is the people. I genuinely love working with my Oak team and I say "my" because they truly feel like an extension of my family. Whether I'm calling with a question or scheduling service, I'm always met with kindness, honesty, and a sense that I'm genuinely being taken care of. They NEVER dismiss my concern or questions. They show up when they say they will, do the job right the first time, and take the time to explain everything clearly. Plus they follow-up. I never feel like just another customer. They treat me with respect and care, every single time. If you're looking for a company you can rely on for quality work and a personal touch, Oak Electric is it. I wouldn't trust my home comfort and backup power to anyone else!

Always fully stocked with everything imaginable along with fast friendly service and open 7 days a…read moreweek for your convenience.

I purchased a charger from Harbor Freight that turned out to be defective and not functioning…read moreproperly. When I returned it after one day, Steve still charged me a restocking fee even though the item was faulty from the start. I understand restocking fees for normal returns, but charging one on defective merchandise is disappointing customer service. Hoping management reviews these policies more fairly in the future.

Horea was very knowledgeable and professional. He gave us great advice along the way. He was also…read morevery responsive to our questions and followed up when we needed something from him. He made buying tiles for our kitchen a very positive experience. When going to the store location be sure to ask for him. He is definitely worth asking for his help. Thanks

Excellent service from Horea. He had perfect recommendations and saved me a lot of aggravation and…read moremoney. He was able to instantly decide the best options in my kitchen. Ask for Horea

Ordered and paid for products. They knew the order was incomplete said nothing…read more During installation we notice we are missing pieces. Called the store, they acknowledge the paid for order but stated they didn't know where the missing components were. This started the blame game, distribution, lost order, computer issues, etc. This went on for nearly 2 weeks. Complaining to local store was useless. Called corporate I was told I should expect these issues. Ridiculous. Zero customer service.

We purchased floors from this location. We felt the showroom did a nice job but the contractor they…read moreuse for installation is absolutely aweful! They showed up the first day and worked 1 1/2 hours and went out for breakfast. They returned and left for the day. Damage to my walls, kitchen cabinets, and moldings. Used my refrigerator for their convenience, cigarette butts left everywhere! I have received no assistance from the LL Flooring company.

i will send a follow up on this…read more This is my update!! installation of the carpet is complete 5/24/19. my what a difference. new installation team did an amazing job. they consulted with my mom through the entire process. One seam!!! yeah. reinstalled the pad, they coated the entrance zone with glue. ??? very quick and efficient install. John and Hawkeye are amazing. the color or dye lot was lighter then the original. the smell was actually bearable. thank you Lowes Management for doing the proper respectful thing . Thank you Never, Ever, Ever purchase carpet or floor covering through Lowes!!!!! we ordered flooring for our family room. after phone tag for three weeks we finally received an install date. By the way, Lowes Installers are subcontractors. you may want to do background checks because side note: the installer we had used to work for another major superstore but had been fired. my mother was watching the installers piece different carpet remnants to cover our 15'x25' surfaces. My mom was frustrated when they were laying out the remnants in such a way it would create a seem in a high traffic location. Per the installer it was standard to piece multiple remnants of carpet in a family room. (news to me) !! we weren't accepting 5-6 different seams that wide. Most distressing was a 2"flaw that (we couldn't vacuum or brush or scrub out )ran the 25' length of the carpet because it was the end piece and our installer claimed he hadn't noticed it. confirming it was actually the flaw that was upsetting to her... (she thought it was a seam) after another 45 minutes refusing the install.. the store claimed they had to install the flawed carpet due to some law????? the installer stated "oh, you would rather not have five different carpet remnants pieced together I happen to have a long section 25' x 5' in the truck! wow thats interesting! but it still wont fix the flaw in-the carpet. Now! going on 3 more weeks! we walk into Lowes and they demand mom pay for flawed carpet that they never installed. So.... this review is to verify they WILL compensate my mom for the hassle and do a proper install with a qualified installer of new high quality padding and no more than 1-seam upon completion of the installation of the new roll of her chosen carpet. Waiting onLowes!!!

I've been a loyal Lowe's customer for over 40 years, spending tens of thousands of dollars across…read moremultiple states as a homeowner, and this was one of the most disappointing customer service experiences I've had with the brand. Following the recent passing of my mother, I traveled from Illinois to Michigan to prepare her home for sale. As part of that process, I purchased paint for the project and simply overestimated what I needed. I attempted to return one unopened gallon of unused paint that was just 5 days beyond the 30-day return window. The cashier suggested I speak with the Paint Department supervisor (Sean, I believe), who immediately and professionally said he would take care of it. Unfortunately, once the Store Manager got involved, the entire tone changed. Rather than demonstrating discretion, empathy, or customer-focused judgment, the manager rigidly hid behind policy, citing that the paint was tinted, purchased at another Lowe's location, and slightly beyond the return window. What was most disappointing wasn't the denial itself--it was the complete lack of thoughtful consideration for the circumstances. As a longtime customer, I understand policies matter. But great customer service also requires leadership, judgment, and occasional flexibility. The Paint Department supervisor represented Lowe's well. The Store Manager did not.