Unfortunately, the customer service there was none. They followed me around the store like I was…read moreabout to steal something not knowing that I am a pretty valid customer. That's why you should never judge a book by its cover. Yes, I clean homes for a living and I look a hot mess, but I'm not a thief. Those selection there was none. There was nothing in my size and I don't think they really value their customers.

It's no secret that VS has my heart, and my wallet. I literally spend more money here in an average…read moreyear, than any other "clothing store". This is one of three VS locations. The other two locations are in the mall, and I usually avoid the mall like the plague. Oh, I hate to shop anywhere, which probably why I find myself ordering online more than I find myself at the actual stores. I haven't always been sold on paying $60+on a bra, but I found one style that I loved a few years back. Over the years, I buy them at the most opportune times. They literally have a sale at least half of the time. Sign up for their emails and wait for the random perks too, like 40% off one item between a certain time of the day, just for a few hours. If you can contain yourself from maxing out the credit card, the Angel card is amazing. Being an Angel card holder, they'll mail you coupons for free items, gift cards during your birthday month, and more. So why is the fifth star missing? I've never found anyone at this location to be particularly helpful. It's strange at the difference of customer service here, especially compared to other locations that I've been to.

I received excellent service and they're very friendly. The young lady helped me find the perfect…read morepair of jeans.

Nice boots and good prices. Be careful if you get a light colored boot (Tan/ Light brown.) They…read morewill try and sell you cleaner or conditioner at the checkout, which worked on me. They say the conditioner will not alter the shade of the boot at all, but it does. The conditioner darkened my tan boots about two shades darker permanently. It is aggravating for them to you something with full confidence and it be deliberately misleading. Do yourself a favor by not getting the cleaner or conditioner if you have a light colored boot, it will darken it.

Eric is the Cream of the Crop at this location, super helpful, kind, and has the kind of…read morepersonality that makes you think you've known him for your whole life. He helped me find my suit for my wedding, got the size just right, and knew exactly what to pair with it to make all the materials, colors, and textures cohesive. Top class service from some very top class individuals.

As a business executive of over 30 years and regular Jos A. Bank customer, I have never been so…read moreappalled at the disrespect and lack of customer service I experienced at the Hamburg, Lexington Kentucky location by two of its store employees. It is a shame that these employees can tarnish the company brand and its core values in such an impactful way! My recent experience has caused me to reevaluate my position as to whether or not I ever shop there again!

Staff was very helpful and more importantly knowledgeable. The store was busy yet the staff had…read moretime for us. Keep up the good work.

I visited Dick's Sporting Goods to find some ADIDAS apparel. Upon entering, an employee gave me…read moredirections and I easily found the ADIDAS section. Unfortunately, I wasn't able to find what I was looking for due to it being out-of-stock. However, I did see some other items that were appealing.

We came specifically to check out a cologne for my son. The clerk at the front of the store pointed…read moreus to the right direction, and while we didn't purchase it, we did find the cologne and its pricing. We found an aisle of smaller bottles in several delicious scents, some with a spritzer and others as a roller ball. We picked two of our favorites and were quickly checked out. Friendly, helpful service.

As someone who tends to do my research before shopping, I enjoy going into stores without being…read more"bothered" by sales reps unless I have questions while shopping and this location is the ideal cosmetics shopping experience for that very reason. Associates are helpful and friendly without being pushy and I never feel like I'm going to be made uncomfortable if I say no to a recommendation. I came in most recently needing to return a pricey moisturizer that just wasn't working for me and was hesitant that they'd accept my return on an item I'd been using for 3 weeks but I walked out with two bottles of a more affordable alternative that works infinitely better! Worth the trek into the mall just to shop here!

Love the music, style, aesthetic. I wish more storws were like alatr'd state. There's great casual…read moreand dressy options. I've also really liked the shoes and accessories I've bought from there.

I came in to check out their clothes since they looked cute -- big mistake because I forgot, I'm…read moreblack. The style here is think Taylor Swift so I guess I don't look like I should be in there. While shopping I grabbed a few pieces, some in a couple sizes because I wanted to try them on and buy. It is my birthday after all. Instead, the heavy set redish head followed me around the store. When I walked towards the front because I wanted to see everything in there, of course she tried to intercept me, making eye contact, as if I'd just run out of the store with my items. The gag is I make exponentially (literally) more than their highest paid employee. But I guess at this store it's cool to judge a book by their cover. If I judged that employee by her cover I'd say she never brushes her hair but that would be unfair right? I went to try my clothes on and my boyfriend (white) noticed they wrote everyone's name on the changing room doors but never asked my name. The attendant drew a star for my name. A star. Then I go to check out and am ignored for awhile, sure I'll wait. Then the girl at the register asks if I'd been helped, "no" I answer and she looks really sad and says "oh wow I'm so sorry". Awkward silence. I had been not only ignored but racially profiled in the store. 2 pieces coming to 100 dollars. If you're white definitely shop here. If you're black think twice.

Christin was fabulous!! She made my experience in the store absolutely wonderful!! Won't hesitate…read moreto come back inside!!

Stopped in on my way out of town. Staff was very nice. They greeted me as I browsed through the…read morestore for my grand son. I will be back the next time I'm in town.

There was an event going on at the mall which meant there was a DJ inside the coach store. The…read morestore is not nearly big enough for a DJ to be inside and blasting music. The entire time I was either yelling at a sales associate or my husband just to be heard. It was honestly an awful shopping experience. I would have stayed to pick up a wallet or something else, but since there was loud music I decided to get the item I had on hold and high tail it out of there. Although I'm satisfied with my item I will likely only purchase online going forward. I do not want to damage my hearing while trying to shop.

My husband originally got the wrong color purse for my Christmas present so we went by the coach…read morestore the next day to make an exchange. The color I wanted was actually sold out but we were able to find a compromise and the associate was very helpful. I forgot to get his name, but I really appreciated him! I was a little disappointed initially, but I'm really happy with my purse! Thank you guys for all of your help, I will be back!