A neighbor suggested I try Cachet Cleaners after another dry cleaners raised their prices to ridiculous levels. I was very impressed. My dress came out beautifully at a much better price. I'll be a return customer! read more

Owner is extremely rude and confrontational my wife parked our car in his "handicapped" spot that he just randomly put up a sign for in a random parking spot and didn't mark the parking spot as it should be. He then decided to berate me for going to move my vehicle then proceeded to tell me to "come on" gesturing that he wanted to fight or something.‍ overall I think the business owner needs to work on his people skills read more

Hands down the WORST customer service I have ever experienced. Takes over 4 days to get clothes done, and if you need it faster they charge insane prices for a rushed order. The lady working the front tonight was the worst and least helpful person I have ever met. DO NOT go here. read more

Good job on two puffy jackets. Fair price. I like that this is environmentally responsible business

Good customer service, priced right and always quick. Great for regular items, bedding and wedding dresses!

We have been taking our dry cleaning here for years. The ladies who work there are wonderful and the dry cleaning service is so good. We would reccomend to anyone that needs dry cleaning to try Cachet Cleaners in Highlands Ranch. Jean W. read more

Great service and always friendly. No better place to go for your dry cleaning needs in our opinion.

I think cashet is a great cleaners they are always very good at giving me good service and also the people that work here are very good.

I took a sweater in to the highlands ranch location and it was returned with holes in it. I have repeatedly tried to call but no one will call me back. I would never take it in that way. they put a note on it that it was defectI've when received. I will NEVER go to them again. Beware. read more

Cachet Cleaners - Cleaners tag - Dry Cleaning Near Me - Highlands Ranch, Colorado

See all

Always courteous service. Myrna is amazing. Ready on time and the results are great!!! read more

We took a wool/fleece throw (blanket) to Cachet Cleaners. The blanket wasn't visibly dirty, but hadn't been cleaned in a while, so we decided to clean it. When we picked up the blanket, there was fuzz, feathers and long blonde hairs all over it. None of this was on the blanket when we took it in and neither myself nor my wife have blonde hair. We immediately went back into Cachet Cleaners, showed it to them, and asked for our money back. They said they would call us shortly. A couple hours went by, so we called them and they said they would get back to us by 1pm that day. They never called us back that day or any day thereafter. They were ghosting us so after several days and no response, we followed up and they said they needed to speak with Sam Agaei, the Plant Manager. They never got back to us, so we went in there again and spoke with the employee we had initially showed the blanket and asked for our money back. She said that Sam will not give our money back. I asked to speak with Sam and she said he would give me a call. Surprise, surprise, several weeks have passed and Sam has never called. The bottom line is, Cachet Cleaners took our money, never cleaned the blanket and, in fact, return the blanket dirty. That is one thing, but the way they handled the situation by making empty promises to get back to us and not returning our money, shows the true colors of this business. There are way too many other cleaners in the area, to give business to this company. read more

I love going to this store for my whole family's dry cleaning mainly because of their outstanding service. Claudia is so friendly and professional and she makes me feel valued each time I go in to drop off and pick up. I thought she was the owner because she cares a lot about the business. Definitely will recommend this dry cleaning place to friends and family. read more

Claudia is always so friendly and kind. She makes sure your items are all to your satisfaction and welcomes you back!

Very nice and helpful front clerk. She even found a discount for me on a comforter cleaning. Thorough cleaning job and good price.

I've been using this cleaners for a few years now exclusively and love Claudia and get super kind and helpful personality. I recently had 2 wedding dresses cleaned and preserved and they did a wonderful job! Keep up the good work! read more

Claudia has been excellent every time I'm there. She should be teaching customer service courses. She goes above and beyond, knows my name and has me in and out in 5 minutes. Thanks! read more

ZERO STARS!!!! Run! Run FAR Away! This is by far the worst cleaners you'd encounter. I've used cleaners for many years and I've never had an experience like this. Are they friendly? Yes, they are VERY VERY friendly when they are taking your money....... until they destroy any of your clothes, then not so much.... then the customer service it atrocious. I started using Cachet Cleaners in Highlands Ranch because they were close to my home. If you have clothes that could stand up to ill treatment like regular cotton shirts that are virtually impossible to destroy, you may roll a dice with this place. But if you have delicate clothing that require special care...this place is not the one. I took a very delicate blouse here along with other items. The entire front of the blouse was made up of embellishment and this was the beauty of the garment. I received the blouse back totally destroyed. Half the beads were gone and the other half were hanging from threads. They did not show me the damage, but instead place the blouse between all the other items. It was not until weeks later when I decided to wear the blouse, that I pulled it out of the bag and found the beads that were left falling off. Sadly, in that time I took other items here as well. Another blouse that had embellishment as well was also slightly damaged and Claudia's response was "If you find damage this means you brought it in damaged like that." If I had known how dishonest and terrible they were, I would never have gone back. When I confronted them about the totally destroyed blouse the scary thing is, Claudia looks me straight in the eyes and says that I brought the blouse in already destroyed, and with the biggest smile wishes me a great day. Anyone that can lie so coldly is not only dishonest to the bone, but diabolical and scary. And reflects on the integrity of this company. Amoral lie from Claudia #1: She started saying that she personally saw the blouse destroyed and placed a "destroyed tag" on it. How can you place a "destroyed tag" on a perfectly fine blouse? Amoral lie from Claudia #2: She then says she has video tape of me bringing in the blouse destroyed that she will email to me. Then why weeks later she cannot provide these fabricated tapes? Because there was NOTHING wrong with the blouse until they chucked it in a washing machine with no special care! The only reason Claudia would stick a "destroyed tag" on a perfectly fine blouse is if when Cachet Cleaners realize a blouse needs special care, they know they are not capable of dealing with such an item and chances are they will destroy it, so they tag it destroyed beforehand. Shameful. Weeks went by and after calling management with no response Sam calls to say he forgot about my issue. He is supposed to represent customer service but instead he insists: 1. He trusts Claudia, she has no reason to lie (I don't know how the mind of a Machiavellian works but I know my blouse was not destroyed when I dropped it off to Cachet Cleaners, and I AM NOT THE ONE LYING) 2. Then he insists I did drop the blouse in destroyed I just forgot I did. (I called him out on this so then) 3. People wear destroyed clothes all the time. Many of his clients do that. (I DON'T AND DID NOT) (I called him out on this so then) 4. It's not Cachet Cleaners fault it's mine (I called him out on this so then) 5. If it's not my (the customers) fault it's the manufacturers of the blouse (I called him out on this so then) 6. If it's not the manufacture's fault it's the washing machine (I called him out on this so then) 7. Our store policy states that when you drop your clothes off there are no guarantees you'll get them back in good condition. (I called him out on this so then) 8. Finally, after many irrational statements he settles on "Bring the blouse back in and we'll try our best to find embellishments and sew them back on. If you don't want that well take it or leave it. Take whatever action you want." Why would I have any more dealings with a dishonest company that destroys belongings and can't even take ownership for their actions? What does try our best mean? Like they tried their best to destroy clean the blouse...that kind of try? He offered no apologies, or no solutions that made any sense. RUN...RUN FAR AWAY FROM THIS PLACE. read more

I have been dropping off my work shirts and slacks for over 2 years and never had a trouble. always positive and professional and the clothing comes out pressed and clean. read more

if you care about your clothes. do not take them here. they ruined my silk shirt and told me it was wearing out anyway. they said as a "courtesy" they would have their seamstress fix it. the result was less than acceptable. when i said i wasn't happy they gave me the number to the main office and told me to speak with sam. well after 2 weeks of calling and leaving messages i've yet to hear from sam or anyone for that matter. do yourself a favor and go somewhere else. read more

I moved cleaners due to pricing especially for dress shirts to be laundered and pressed. I was very happy with my choice to do so and found that other items were less, also. Hours and location are great. The staff is efficient and friendly. When Corona hit I was even able to continue with services to my door. I highly recommend Cachet! read more

I have been going to Cachet Cleaners weekly for about 2 years. I get exceptional service and great value. Claudia is efficient, professional, honest and has a wonderful personality. She is an incredible employee and they are extremely fortunate to have an employee of her caliber. I wouldn't go anywhere else. read more

I've been using this cleaners for a few years, and I've never had any problems. Claudia knows me by name when I walk in, and I appreciate that they are making a real effort to be "green". read more

DO NOT USE THIS CLEANER: 'Was' regular customer at Parker/Arapahoe location until October 2019 when four (4) laundered shirts were returned with gaping holes; Cachet owner Sam Aghaei made a mockery of my situation by dodging well over 8 phone messages; Had to track him by contacting several other store locations to obtain an alternate number to the two I was originally given; Reached him this morning (Dec. 20, 2019) much to his dismay I am sure, whereby he positioned that he takes zero responsibility....claiming my house has bugs; No doubt related was a fifth shirt in the same timeframe that disappeared leaving one to conclude that shirt was so damaged by Cachet, they discarded it versus returning with then other ruined garments; As for the inability to contact him (always a bad sign when a business purposely sets roadblocks for contact), I am holding a business card with his name on it and same phone number as listed on the company's website.....Aghaei stated that his business card was printed in error attempting to explain away the several ignored voicemails; Aghaei had to be hunted down for closure, his response was rude and off-handed, and his position is both irresponsible and unethical; You have options - use them and beware of Cachet Cleaners!! read more