Nigel did a awesome job. Replaced hose bibs with quality parts. Fast and neat . I will certainly…read more hire him again .

We received a few bids to have our 20+ year old solar water heater to be replaced with a regular…read morewater heater tank. NFR was really responsive with a SOW and quote and I had the opportunity to speak with Charissa at the office who helped answer several questions. They were able to fit me in almost right away and had sent two gentlemen, Yoshi and Colt, who were both polite and efficient at completing the job. Prices were fair and I am happy with their work. I'd definitely utilize their services again! FYI, they are also Home Depot's sub-contractor.

We needed our Hot water heater to be replaced.We went to various people some we bz some was not…read moreresponding.So we tried Jr's plumbing.They contacted my girl friend in a timely manner and soon we set a date when they were available.So when the day came only 1 person came.He was very informative and friendly.He did a great job!.He kept us informed what he was going to do.When everything was done.We tried the new water heater out and it work like a charm.Everything went well!.He even cleaned up.So when payment was made we also gave him $20 for lunch.We were very very satisfied!.We will definitely be hiring them again!.Well hopefully not that soon.

Showed up on time, charges as expected and resolved the problem. What more can you expect from a…read moreplumber. Local family business.

Extremely happy with Yoshiki who was quick to respond to my request for a quote. After a short…read morephone discussion of what services I needed he was able to email me a quote within 24 hours. His ability to fit me in the day my appliances were to be delivered made me extremely happy. Although he had an emergency and couldn't make it at the time we set, he called me early during the day to give me a heads up - which helped me rearrange my schedule. He was very professional and I will definitely use him again.

Super responsive and easy to communicate with. I will definitely use him in the future. Having a…read moregood reliable plumber is like gold! Thank you!

great service .. totally help out at 8 pm on a Friday night. life saver ... friendly , and timelyread more

If i could give Darren 100 stars i would. Imagine our…read moredilemma on a beautiful morning. Our kitchen sink was clogged and the bathroom too. I checked yelp and tried calling his number. Few minutes i got a call back from him. And said he will just finish the other job he started. And call me back when he is on his way. My husband and I are very grateful for his politeness, professionalism and above all for sharing ALOHA! We couldn't thank him enough for doing a job well done. After 3 1/2 hrs he completed the task. Do not hesitate to contact him. Truly amazing person. To Darren and the wife. Thank you sooo much!

My house is 44 years old. I had a stopped up drain in my kitchen…read more I called Steve's Plumbing and Kai came and took care of my drain. He worked really hard to unstop my drain with a large snake cleaner. He said 44 years of build up and rerouted my kitchen drain. I have my sink Drain rerouted. Kai was very professional and knowledgeable!

Avoid- gave us a 5 hour window- in the 4th hour - only after contacting them- they cancelled…read more their excuse was " we just realized we don't work on your type of equipment" - but if you want to upgrade we can help- NOT zero rating if I could

Grossly over priced, promises made but not reliable nor delivered. Poor Value…read more Very bureaucratic!!

I am the manager for a condominium complex, and on Saturday morning we had a water main burst…read morecutting off water service to 46 units. I called several plumbers and many were saying the earliest availability was Tuesday. Then ready man said they'd come out after finishing up a job on the other side of the island. They got there by 7:00 and worked till 4:00 in the morning to get water turned back on. They really save the day. They weren't cheap but the work I done reliably and under an emergency situation. I am very satisfied with the service I got and would highly recommend them to anyone in desperate need of plumbing.

My first personal experience hiring Jay Foster of Got Plumbing LLC. He responded quickly. I had…read morealready made 3 other calls to plumbers to fix a broken kitchen faucet handle. They were too busy and I would be on a waitlist for a day or two. Jay Foster was able to respond by 11:00 a.m. on the same day of my call. Amazing! This job was supposed to be easy, but Jay encountered problems due to the aged faucet. There was an especially problematic issue where it caused him to be in a very strained uncomfortable contorted position under the sink, but he worked at it with determination until he got it! I was very pleased with Jay's work. He is also easy to communicate with and respectful. Prompt service call. It felt like I was dealing with a mainland service-oriented professional. Mahalo nui loa, Jay Foster. My property management staff and I at RE/MAX Kauai will certainly be calling upon you again!

Jay at Got Plumbing was referred to me by a friend. When I called him he was out on a job and told…read moreme to text message him my name, address and the plumbing problem. I texted him that our toilet was leaking water around the base when we flushed it and the rest of the information that he'd asked for. I also let him know it was not an emergency. Waited 24 hours and no response, so I texted him again. He called me back and said he had been on a job but could come the next day at a designated time. The next day he arrived 10 minutes early. He Came into my house and checked out the toilet. Went out and got his tools and supplies. He showed me some rusting on a water inlet hose and asked if he should change it out. I told him to do so. He vacuumed up the water that was in the toilet and then pulled it up. He quickly repaired and replaced the needed items. It took him just under an hour. Excellent!!!!! I'd hire him again, for sure!

I would give 0 stars if I could…read more I had scheduled an appointment for them for this morning (Monday 10am). I called at 730 to cancel because my son is sick and I have to take him to the Dr. When the woman who answered the phone said "so you want to cancel" I said yes and apologized for the late notice. Her response "yea, whatever" and hung up! So rude and 100% not necessary. Side note, they charge $150 per hour just to come give you a quote! I was willing to pay because we need the work done, but are you kidding me?! For a quote?

extremely rude over the phone, after a very prickly question and answer round, i was asked "where…read moreare you from?" I know this can be a contentious point with locals, but i was very surprised when i told the lady where i was from she said she couldn't help me and hung up. I was truly very polite during the conversation and was just left baffled.

I have used them many times and have very happy with their service. They have been available after…read morehours and very experienced.

Get ready to wait! I was given a 11-3 window for the plumber to arrive. He arrived at 2:30. He was…read morethere till 3:30. The communication with the office was misleading. I was told he would arrive closer to 11:30.

Our plumbing issue was not originally their fault however, they took weeks and misdiagnosed the…read moreproblem each time. Finally we figured it out and had them return to fix it and our calls were not always returned Nd they didn't show when they said they would. Despite being friendly I was very disappointed in their lack of professionalism . Return a call and come when promised is all we needed! I would never call them again

Joe installed a new tub many years ago in a condo which I never used. I now have tenants in the…read moreunit who use it and they have reported a problem with water leaking. I called Joe several times, and left messages that he had done the original work and asked him to come check the problem. No response. His voice mail says to call his technician Sam Andrade which I did many times over several days with no answer. My hubby actually reached Sam who twice told my hubby he would show up but didn't. Completely unprofessional. Clearly I can't use them even if I wanted to but - would I if I could? NOT!