Extremely happy with Yoshiki who was quick to respond to my request for a quote. After a short…read morephone discussion of what services I needed he was able to email me a quote within 24 hours. His ability to fit me in the day my appliances were to be delivered made me extremely happy. Although he had an emergency and couldn't make it at the time we set, he called me early during the day to give me a heads up - which helped me rearrange my schedule. He was very professional and I will definitely use him again.

Super responsive and easy to communicate with. I will definitely use him in the future. Having a…read moregood reliable plumber is like gold! Thank you!

Nigel did a awesome job. Replaced hose bibs with quality parts. Fast and neat . I will certainly…read more hire him again .

We received a few bids to have our 20+ year old solar water heater to be replaced with a regular…read morewater heater tank. NFR was really responsive with a SOW and quote and I had the opportunity to speak with Charissa at the office who helped answer several questions. They were able to fit me in almost right away and had sent two gentlemen, Yoshi and Colt, who were both polite and efficient at completing the job. Prices were fair and I am happy with their work. I'd definitely utilize their services again! FYI, they are also Home Depot's sub-contractor.

great service .. totally help out at 8 pm on a Friday night. life saver ... friendly , and timelyread more

If i could give Darren 100 stars i would. Imagine our…read moredilemma on a beautiful morning. Our kitchen sink was clogged and the bathroom too. I checked yelp and tried calling his number. Few minutes i got a call back from him. And said he will just finish the other job he started. And call me back when he is on his way. My husband and I are very grateful for his politeness, professionalism and above all for sharing ALOHA! We couldn't thank him enough for doing a job well done. After 3 1/2 hrs he completed the task. Do not hesitate to contact him. Truly amazing person. To Darren and the wife. Thank you sooo much!

Transparent pricing, timely service and really nice guys. They understand an older home which is…read morehelpful for the projects I want done. Thank you!

We needed our Hot water heater to be replaced.We went to various people some we bz some was not…read moreresponding.So we tried Jr's plumbing.They contacted my girl friend in a timely manner and soon we set a date when they were available.So when the day came only 1 person came.He was very informative and friendly.He did a great job!.He kept us informed what he was going to do.When everything was done.We tried the new water heater out and it work like a charm.Everything went well!.He even cleaned up.So when payment was made we also gave him $20 for lunch.We were very very satisfied!.We will definitely be hiring them again!.Well hopefully not that soon.

I am SO HAPPY with Trey's performance today!! He showed up early, did a full diagnostic of my…read moreproblem with my toilet, gave me some options, and let me decide what I wanted to do. I decided on replacing the toilet because mine was the original one from when the condo was built, several things were deteriorating. Within a half hour, he had the new single piece toilet, and began dismantling the old one. It's a beauty and will save water, and has the soft close lid as well. I couldn't be happier!! Trey is kind, respectful, and super diligent about getting the job done!!! I will definitely use Steve's Plumbing again, and will request Trey for services because I now know his work ethics!! SOOOO HAPPY!!

Avoid- gave us a 5 hour window- in the 4th hour - only after contacting them- they cancelled…read more their excuse was " we just realized we don't work on your type of equipment" - but if you want to upgrade we can help- NOT zero rating if I could

Grossly over priced, promises made but not reliable nor delivered. Poor Value…read more Very bureaucratic!!

I am the manager for a condominium complex, and on Saturday morning we had a water main burst…read morecutting off water service to 46 units. I called several plumbers and many were saying the earliest availability was Tuesday. Then ready man said they'd come out after finishing up a job on the other side of the island. They got there by 7:00 and worked till 4:00 in the morning to get water turned back on. They really save the day. They weren't cheap but the work I done reliably and under an emergency situation. I am very satisfied with the service I got and would highly recommend them to anyone in desperate need of plumbing.

Marc is amazing! We noticed a slow leak from our bathroom sink late one afternoon, found him…read moreonline, called, and he arrived within 30 mins to assess the situation (note: he was already closing up for the day but happily made the drive over to help us). The infrastructure in our home is very outdated and Marc drove to four different stores in one day to find the right parts for everything (plus an Amazon order for a part that wasn't available on island). He fixed the leak and was even able to fix our shower handle that hasn't worked properly for at least 4 years. 3 other plumbers had said it wasn't possible to do without tearing apart the wall and replacing the pipes. Marc took the time to R&D and got it done for us, quickly too. So grateful that he didn't give up on it. Such a nice and genuine guy. He'll definitely be our go to moving forward, especially as we think about renovations!

Marc came on the 4th of July, spent five hours tracing out our wiring, correcting lights and fans,…read morecircuit breakers and switches that were wired incorrectly, replaced our bathroom light fixture (which had stopped working altogether), was sharp and intuitive, delightful to work with the entire time, and charged us only a couple hundred dollars. We thought there must be some mistake. Unbelievable. eager to work with him again on some plumbing and propane issues. He does it all.

Great company, returned calls quickly. They are busy but will fit you in as quickly as possible,…read moredepending on emergency. Crew was solid, knowledgeable, and personable, working to do it quickly and efficiently. Will use them again and hope to have them as my go-to plumbing company. Mahalo to them.

Water heater wasn't working and they came on multiple occassions and never fixed it right. Left…read moreelectrical wiring on heater all hacked up with bare wires exposed and heater switch dismantled. Said they would perform a temporary repair by installing a smaller heater and never did. Why would they do that? Why not wait and install the correct one? Had to shower with cold water and heater is still not fixed. They also walk into the house without knocking and when they leave they never let the customer know what repairs were performed or that they left. I guess because no repairs were ever done. DO NOT RECOMMEND!

I would highly recommend Kauai Air Conditioning & Plumbing. I requested a service call to swap out…read moreone of my toilets by sending an email over the weekend. I received a phone call to schedule the installation first thing Monday morning. Deepak and Mike showed up promptly as scheduled and handled the job quickly, leaving the bathroom spotless.

UPDATE (based on how things ultimately played out):…read more I'm updating my original 5-star review based on how this situation ultimately played out. After the April 2025 service (which was specifically for a drainage issue), the unit began leaking significantly more. A second technician from the company later noted that the indoor unit appeared to be sloped away from the drain. By that point, the system was leaking heavily. The indoor unit was installed with very limited clearance to the ceiling (approximately 1"), which can contribute to condensation and drainage issues. Over the following months, the problem worsened to the point where the unit stopped cooling properly and ultimately had to be replaced. There was also visible mold and buildup inside the unit consistent with ongoing moisture and drainage problems. I made multiple attempts to resolve this directly with the company. Their position was that the issue developed over time and was related to maintenance, and they declined to provide any additional compensation beyond credits for the service calls, which did not resolve the drainage issue. As a homeowner, I relied on the company's expertise and only became aware of potential underlying issues after the drainage problem was not resolved. I understand that older systems can have issues, but the condition of the unit worsened after the service that was intended to fix the drainage problem. Based on how this was handled, I do not feel the company stood behind the outcome of the service. I'm sharing this so others have the full context before deciding who to work with. Additional clarification: To clarify, I did not request that the company pay for a full replacement system - only a partial contribution toward the replacement after the condition worsened following the April service.