We were invited to a private yacht experience to cruise by the arches and do some snorkeling and…read morelunch. We were excited to head out on a beautiful clear day. We were picked up by a driver in a passenger van prior and dropped off after which was great since we knew we would have some cocktails on board the boat. He was great! Very nice and took good care of us. When we arrived, the driver escorted us to the Cabo Adventure center where we were met by one of the crew members and then escorted to the boat following check-in. We walked a short distance to the boat, passing by many vendors and shops who of course chased you down for sales, donations, etc. But all is good, just say no thank you and they leave you alone. We arrived to the boat and were introduced to our captain, and team. Mauricio, Manuel and Derick. All three were very nice. They catered to whatever we requested from drinks, lunch and snorkeling time. When we arrived, they shared we had a photographer taking pictures throughout the day. I was excited as I am usually the one always taking photos so it would be nice to have a photographer taking pictures of our group instead of me. And, to have professional photos would be great! I only snapped a couple of pictures as we boarded because it looked like he was taking a lot of photos of us in front of the arches, hanging on the boat, etc. throughout the afternoon. I also thought the photos were included. They are not. The boat ride was great. Drinks were great. They made cocktails for us. Snorkeling was nice. Views were beautiful. They answered our questions of the area. We have a delicious light lunch of chips and guac, pasta salad, chicken salad and fruit. The staff couldn't be nicer. The photographer is nice. When we arrived back at the center, we were directed to the "photography" area where we quickly learned our photos would be $200! I calmly said let me look at the photos because if they are really that good, I'll pay for great photos. Sadly, they were all just awful! Only 1 decent photo out of 50 or so photos and even that photo needed major editing. Shadows, weird light. We had 2 different group shots. The photos in front of the arches, the top of the arches were cut off! Who cuts off the arches? Not one good picture in front of the arches. They do NOT have professional photographers my friends. Take your own photos. Don't let them convince you otherwise. I still purchased 3 photos as I thought I could use apps to improve them and wanted a memory of our day. $100 for 3 photos. Such a disappointment. I want to give this company 3 stars because of the photo situation but the rest of the experience was great and the photo situation is obviously a personal preference. If I had any photos other than 2, I would share them, TAKE YOUR OWN PHOTOS. Do not let them talk you into their photographer or you will be disappointed and out a lot of money.

Dolphin Swim I adore dolphins! so just had to book a…read moreSignature Dolphin Swim while at Cabo recently. Our trainer and instructor Nely was great, important and useful information on safety for both us humans and dolphin Kobe, some general guidelines plus buoyancy jackets and masks brought to us. Kobe is a four year old male, excited to have new friends to show off his talents, and had fun with us and loved his gentle massages. I could've stayed in the water all day but of course couldn't .. Nely taught how to get Kobe to spin, be a shark zooming to us, blowing underwater rings, and other tricks. Best morning experience coming here. There are lockers as you're not allowed to keep jewelry, watches, earrings and such on while in with the dolphins; NO sunscreen either, but call and ask about reef safe sunscreen when you book if it's ok: I believe the policy is absolutely none. We don't want to unwittingly harm the dolphins when hugging ! I suggest you book direct with them as opposed to through your hotel or other agencies. While waiting to be escorted to the pool there's some chairs and tables in the shade near the lockers, after you check in. Inside you can have sandwiches and some other snacks, beer, sodas and such; also a selection of T-shirts, sweatshirts rashguards, hats, and lots of dolphin plushies.

We just completed our second adventure with Cabo Sailing and it was as perfect as our first trip…read more We got great communications in advance, met at the dock and they had us board a few mins early. We met Israel our Captain and Raul. They kept saying "for the next 3 hours, this boat is yours" and we had the best time. Our previous trip was more focused on swimming and snorkeling but this time we wanted to see the whales. We enjoyed every minute on the boat. We were pampered and cared for, they provided lots of info but were never intrusive. We had great drinks all day followed by a lunch (some reviewers called it a "snack" but I feel like it was so much food and plenty for lunch). We LOVE Cabo sailing and can't wait to come back for a third time! Thank you!

12 of us chartered a private sunset sail with Cabo Sailing via the Hotel Riu Palace, where we were…read morestaying, for $892. It was the cheaper option of a few that we checked out. We booked this for the Saturday after Thanksgiving, about a couple days in advance. Gary was the captain. We saw whales and pods of dolphins, and he managed to drive us til we were in the middle of the dolphins, seeing them dive out of the water right next to us and seeing them directly under our boat! He also let the kids steer a bit which was exciting for them. Another man was our host and guide - he told us a little about the geography and history of the area and served us our food and drink. The boat was very clean, including the bathrooms. We were asked to leave our shoes in a bin at the dock and it felt fine walking around barefoot on the boat. This sail included dinner but it was more like appetizers: Chips & Guac, a plate of cheese/meats/french bread. Unlimited drinks.

I booked a tour with Rogers for a day when our cruise ship was stopped in Cabo. A hurricane…read moreprevented us from docking at all in Cabo. I contacted them to cancel multiple times more than 24 hours in advance of our scheduled tour, but they refused to refund our money. Their refund policy states that I should get back 80%, but it's been months and I haven't received anything. They probably would have had to cancel the tour because of the weather anyway. Don't use this company!

We booked a private tour for 6 people on the Roger's website, and we were coming in on a cruise…read moreship with an overnight stop in Cabo. Knowing it's a 20 minute walk from the place where the cruise ship tender drops you off to the place where the tour boats dock, we decided to scout it out the night before. The email from the company instructed us to check in at the Roger's office ("kiosko 2") to ensure we got the correctly-fitting snorkeling gear, so we went looking for the office using a map from the Roger's website and Google maps. We tried inputting the exact address from the email and asking everyone we could find at Puerto Paraiso mall, but when we went to the alleged office location, nothing was there. As a last ditch effort, on the way out of the mall, we paused and asked a random guy at a booth with ads for tours (mind you, nowhere did it say Roger's on it)! This booth was NOT located in the same spot indicated in the map on the Roger's website. However, this guy was somehow able to look up our reservation, and it was legit because he knew my name even though I never said it. He told us to just meet at the dock the next day - not to even worry about going to the "office" (wherever it may be). So that's what I would advise any future travelers to do - just go to Dock D, which isn't hard to find. Ahead of time, I had emailed the company and asked if I could add additional people to our tour and how to pay for them. I received a response indicating we would need to pay 35 per person and they could either send me a PayPal account to put the money in, or we could pay at the dock. When we got on the boat, we inquired about the two extra people and were told to pay 40 dollars. Thankfully I had the email from the company and I disputed this. I was given a roundabout explanation about how the corporate office is somewhere else in Mexico and sometimes there's miscommunication. This felt like an attempt to con more money out of us, but to their credit, they did honor the emailed price. The tour itself was great. We had Jonathan as the guide and Memo as the boat driver. Jonathan had great English skills and was knowledgeable. Our kids got to drive the boat, which had them laughing hysterically. They also dropped a couple members of our party off to snorkel in a designated spot, and the snorkel gear they provided seemed nicer than the cheap stuff we brought. At the end, they offered to drop us off closer to the cruise ship to help us avoid the 20-minute walk, but said it would be a $2 dock fee per person. We did take them up on that, as we had small kids in the party and didn't want them to have to do the walk in the hot sun. They do take pictures during the tour and offer you the chance to buy them at the end. Technically this is mentioned on the website, so it's not surprising. However, I will note that they offered us a discount on the photos at the end if we left them a review - lowering the price from 80 to 50 dollars. So, take that into account when you read other reviews. We declined. I recall when I was researching tour options that some other customers had mentioned their tours being outsourced to other people. There is definitely something odd with the "company." It presents itself on its website like a small business and frequent references are made to "our boat." But when you get to the dock, nothing says "Roger's" - no signage, no uniforms, etc. There's also more than one boat - another party was checking in at the exact same time as we were with the same people. It's almost like they've been bought out by a bigger conglomerate of tour operators. Perhaps this explains the conflicting information in some spots (i.e., the email confirmation saying to check in early at an office but a guy at a random kiosk that doesn't say Roger's on it somehow having our reservation and telling us to just go to the dock). Overall, we enjoyed the tour itself, but the issues with finding the location and being asked to pay different fees than we were quoted were off-putting.

Alvaro is the GOAT. If you're able to request a guide definitely ask for him. The tour itself was…read morelit. Views were nice. AND you can see camels!! Highly recommend.

I booked an ATV tour online with Cactus ATV Tours expecting a 2-hour tour on the ATVs advertised…read more What I experienced instead was a classic bait-and-switch operation. When we arrived, we were told that the ATVs we booked were manual, and that since we had kids with us, we were "required" to upgrade to automatic ATVs for an extra $35 per ATV. This was never clearly disclosed at the time of booking. We were essentially forced to pay more or walk away after already arriving with our family. On top of that, they forced us to buy insurance and charged an additional $25 per person park fee, again not transparently disclosed upfront. By the time we started, the price had ballooned far beyond what was advertised online. The worst part? The so-called 2-hour tour was cut short to about ONE HOUR. No explanation, no apology, no partial refund -- nothing. We paid for two hours and only received half the experience. This company preys on tourists, especially families, by: * Advertising low prices online * Forcing upgrades on arrival * Adding mandatory fees * Then not even delivering the full tour length I left feeling scammed, frustrated, and taken advantage of. Cabo has many tour operators -- do yourself a favor and choose literally anyone else.

We purchased a group package (13 people) online a week prior to visiting Cabo. For my family we…read morechose two ATV's. One for my wife and teenager, and the other for myself and 7 year old. The package we purchased also included a tequila tasting at the end. The tequila tasting was only for the adults. We were picked up from our hotel by the G-Force bus on-time. We packed it in, and I was given the control to the music on the way to their headquarters. From Cabo San Lucas it was approximately :45 minute drive so good music was essential. When we finally arrived at the location we had to check everyone in, pay, get fitted for our helmets, and had a safety meeting prior to heading on our 2-hour adventure. The experience was awesome, but I would definitely recommend prior experience on the ATV even though it's not necessary. The instructor does like to go fast and there are a lot of turns, bumps and hills. It will also be very dusty, so bring a face covering, or purchase one at the check-in lobby. One of the ATV's gears was slipping on the hills, so after a few mishaps, we had to wait until they exchanged the ATV's out. That took an extra :20 minutes, but thankfully we were reimbursed for the ATV. The best part of the ride was the beach. After riding through nothing but hills you feel free! Although one is not able to pass, or get out of line, the temptation is there. Believe me if you horseplay and don't follow the rules, they will not hesitate to pull you to the side. Once you get back and dust yourself off you can grab your belongings from the lockers you were provided at check-in and head on over to see the pictures!! A few of the crew members follow you around your adventure, in order to capture this memorable experience. After we got our pictures, we headed over to the tequila table for our adult tasting. The tequila presentation was exceptional. We were given a backstory on the tequila they produce locally. There had a few different types, but the chocolate liquor flavor seemed to be the popular one. All of the tequilas were flavorsome. The bottles were available for purchase after the :30 minute tasting. If your a tequila lover, I highly recommend it. Overall our group of 13 were completely satisfied with our adventure. The same driver took us back to our hotel, and even did us the favor of dropping us off in downtown for some tacos. Thanks to everyone for making this a memorable experience.

It was worth the drive there and back!!!! This was the best part of our trip thus far. We booked…read morethis through our resort and it did not fail. Booked a 3pm slot so the shuttle picked us up at 1:50pm from our hotel. Took about an hour with some traffic to get there. As soon as we arrived they knew which reservation we were. They signed us in and we paid the $15 per person fee plus insurance. Once signed in we went to get our helmets and took a picture at the beautiful butterfly. We waited for a few more people and got the rules and instructions from Henry "El Caballo". Everything made sense and off we went to the ATVs. My husband and I chose to do a double which means two people on one ATV. It worked out great since I am not good at driving these things. We took the scenic route to the beach and every step of the way they had a photographer capturing the fun. we stopped twice once at the top of the hill with an awesome view and once at the beach. Both breath taking views. Got to take pictures at each view and since we were on a double I was able to get some awesome videos. Once we left the beach it was a straight shot to the main building. We had 5 tequila shots as part of the experience and while we waited for our ride we were able to look at the pictures and buy what we liked. They also had snacks and some AMAZING quesadillas for sale. They tasted like my grandmas cooking totally completely the entire experience. Thank you Henry El Caballo for the awesome tour. Tony for the delicious tequila And all the wonderful ladies taking pictures. Can't wait to come back with the whole family !!!!

We absolutely enjoyed our time, we were booked with another group of three gals. Are small group…read morewas a good time! Our guides made this experience exciting and we felt safe. Thank you Andy and Armando. We did purchase the photo package for $50 quality was great.

They did not convey the proper pick up time for my tour (which was paid in advance) which then the…read moresailing company had me as a no show. The sailing company would not refund my money and neither would Vaitor. They took NO responsibility for their miscommunication.

Amazing boat tour! Leo was a great tour guide! We had so much fun and Leo had great…read morerecommendations for everything we wanted to do. Cabo paradise tours is the only place I will ever use again. I felt safe with my family and got to see things that most travelers never see ( thanks to Leo!) I can't recommend this business enough!!!!!!

This is one tour company you'll need to seek out because they are customer they get a lot of…read morebookings and don't need to advertise much. Cabo Paradise Tours are Very customer oriented compared to the rest of the Cabo tour operators. They have many packaged tours can become a customized tour, for any number of people. They can handle large groups or just one or two people. They will also adjust their normal tour operations around your needs. I've used them for trips to the arch, snorkeling, fishing and on land adventures. They always provide a great service. Staff has good knowledge of the area and are very professional and most speak English. if you're looking for a great tour company in Cabo who can personalize trips around your needs. Be sure to Give these guys a call. I contact them every time I'm in Cabo, and CB it always turns out to be a great experience each time. .

Tourists beware! Even if you've been to Cactus Tours before, the experience has changed in recent…read moreyears! We were repeat customers after an initial positive experience in May 2022 while now in December 2025 enduring random overcharges on unitemized receipts! A total of 4 of us booked a reservation through Amstar at Cactus Tours for the side by side UTVs (2 vehicles of 2 drivers and 2 passengers). Amount paid in full to Amstar a month in advance excluding the $25USD cash entry fee per person which we paid day-of. Also on day-of, we were offered upgrade options. The only option we proceeded with was to upgrade each vehicle 1 horsepower level up which was listed as $85 USD per vehicle for a total of $170 USD.  This was also explained to us that upgrading to that vehicle power meant insurance was included so no need for additional insurance purchase or security hold on the card. We declined ALL other upgrade options.  No private tour, no higher vehicle power upgrade beyond the 1 level up, NOTHING else. We provided a credit card and the staff member took the card for the transaction.  Again, the staff member insisted on upgrading to a private tour but we declined (which we later realized was because they didn't have any other parties booked at our time so it inevitably became a private tour anyway, they just hoped to get more $$ for it). He ran the card and handed us the receipt while rushing to direct us away to the locker area. Later upon arrival back to our hotels, we finally had a moment to review the receipt for the upgrade charges and saw it was actually charged $7,200 MXN (about $400 USD) with no itemization.  This isn't inclusive of any transaction or currency conversion fees, that is the amount directly on the receipt. This is DRASTICALLY way more than the upgrades we agreed to with no explanation or breakdown. Despite saying otherwise in other review replies, their website is not transparent in charges as the "upgrade" sheets they have in the lobby show charges differently than the website displays. The charge in MXN should have been roughly $3,060. I was overcharged $4,140 MXN, more than double what the true upgrade charge should have been alone. I went back and forth for days with Cactus Tours via calls and emails until after a week they finally stopped answering me completely. I'm in the process of filing a fraudulent chargeback with my credit card company since Cactus Tours chose to ignore my attempts for an amicable refund of the difference. Be VERY aware of all charges and do NOT let them rush you day-of at check-in without doublechecking everything if you still choose to do any activity at Cactus Tours. The tour guides will now also insist it is customary to tip $50 per vehicle at the end of the tour. This tip pressure did not exist in 2022. An additional $50 tip on top of the $25 per person entrance fee, any upgrade charges, plus initial reservation fees is wild.

Don't Waste Your Time! This place is horrible. They will up charge you on everything to the $9…read more4-ounce cup of coffee. Facility doesn't feel safe at all. I was so nervous for my little kids. The experience was totally anxiety loaded for any family trying to travel. The ATV's we pretty crappy- seemed there was many broken down because they weren't able to satisfy our reservation. Tried to work with them but they just ignored us. Ended up sitting around for 3 hours then learning they lied to us the whole time- they were just hoping we would get hungry or thirsty and buy food before they sent us off. This place gave really weird vibes- go ahead and Search- Cactus Tour Scam and watch AI do their thing! If you choose them- Via con dios! p.s. no pictures to share since it was a day of tears and fears!

Did not provide the food that was in our contract. Leon ran to get the kids food but failed to tell…read morethe staff to serve it, kids had no food for the cruise. He did not tell us a professional photographer would be on board that would want an additional fee for the pictures. Bring your own device with your own music. He would not negotiate the price when he was called out on him not providing the fajitas and quesadillas. The staff on board was wonderful, they had no idea the problems Leon caused. The onboard staff gets 5 stars. Leon deserves a zero.

DONT BOOK WITH THEM. Arrived at the dock & the boat they…read moreput us on a boat we didn't booked. Was promised fajitas, quesadillas & food for children. Arrived at the dock & was told by Leon we will be having ceviche & chips/guacamole and no fajitas or quesadillas or any other food for the children. When we told Leon we can't eat ceviche, he went to a nearby restaurant and got food. This caused us to leave 30 minutes late. Leon didn't tell the crew about the food so it was never served so only 4 out of 13 people ate food. The crew stated they are not associated with Big Mikes & has no idea anything that was going on.

So we had booked this as part of a larger excursion with our resort. We were to take a glass bottom…read moreboat to the Arch, do some snorkeling near Pelican Rock, then continue with tequila tasting & shopping. While I am a good swimmer & have snorkeled before, a storm had just come through & we were so concerned our trip would be cancelled. We get to the boat to discover we are the only ones on board since a cruise ship diverted due to the storm. Capt Lupe was very safety conscious & Daniel was great but the star of the show was Shaggy. This guy is a true expert. The water was choppy but his knowledge, corny jokes & attention to detail plus the 1:1 service made my snorkeling adventure perfect. He was patient, aware the rough water was a bit unnerving, took every precaution & went at my pace. I felt 100% safe, informed of each step & I guess pampered is a good word. While the water was not super clear, he found the fish & took a ton of pictures, which he sent to me as part of his fee. All in all, I would highly recommend Shaggy for anyone, especially those who want someone to take the time to make the day special, safe & fun! Shaggy, if you see this - Thank you!!

I booked this excursion through Shore Excursion Group. The reviews were mixed but I took a chance…read moreand I'm so glad that I did! Check in was quick. There were only 4 of us on this tour. I honestly don't know why. We had to pay $1USD at the marina gate. The boat is small but looks newer. The glass bottom were 2 rectangular shaped window to the bottom at the middle of the boat. You don't see much as the boat moves. Our guide, Carlos did a great job of safety briefing. He also did a great job of explaining everything. The title of the your is Pelican Rock Snorkeling but we did plenty of sightseeing around the rock. The snorkeling though was the highlight! I'm not a swimmer. I'm terrified of drowning. Carlo was close to me throughout. He brought a life ring along which I held onto for dear life plus I had a life vest on! We saw so many fishes, stingrays, eels and barracuda. He brought food to feed the fish. It was the most amazing thing! Plus, he brought a go pro with him and took pictures of us. He didn't charge us to download it onto our phones! After the snorkeling we went around and visited the Arch. He also gave us sandwiches, chips and drinks. The price we paid for all this was reasonable. I still don't know why we only had 4 people on this tour! Esperanza is truly a hidden gem.