This is the worst internet service I have ever had. I pay for 10mbps and most of this time I get…read morebetween 1-5 mbps. It always buffers movies so cannot watch now. I cannot get any other service as this is the only one offered in my community. I have been complaining for over a year to DCM and they have one excuse after another why it's not their service and yet many neighbors have to same complaint

As far as I know ... this is the corporate store location…read more Teresa handled my requests for activation assistance with the people in the Philippines to activate my phone. I spent 4 hours at home and 1 hour at the Verizon store to activate my new phone. It was a BRUTAL day. .. but Teresa ( I believe that's her name ) ... we had the opportunity to get to know each other while waiting for the activation department to do their thing. She handled the situation with extreme professionalism. For the first time ever I really like a Verizon sales representative.

We have been Verizon customers for over 26 years and still have not learned our lesson. The…read moreservice over those years has been hit and miss, along with the equipment either slightly working or being a total flop. We have upgrade, traded in, purchased outright, and then just used the equipment we had until something come along that we wanted to buy or trade in. The employees at this location are 'nice' with limitations of their requirements of being a Verizon employee. The employees are just Verizon employees who do not go beyond their personal place of being authenticly friendly, they are here just here to do a job and get paid - not be nice or anything close friendly. The young girl with we were assigned to reeked of marijuana. We had to explain to her 3, 4, 5 times that we had already upgraded our phones to S25's and needed to turn purchased old phones in.

While visiting my father in law in Florida, he received a new cable box that needed to be installed…read moreto replace the old box. I dove in and disconnected the old box and hooked up the new box. Everything was great till we discovered that he did not have the ability to DVR. We contacted Spectrum and learned that we needed a different box. We drove down and picked up the new box. On the way home, Dad asked if we could call and make an appointment to have a technician come out and install the new box as he didn't want to burden me with another installation. I called Spectrum and Jerry assisted me quickly by setting up an appointment for this afternoon. Randall showed up early and got straight to work. He not only hooked up the new box, but he also updated the box in the bedroom. He changed out the old cables as well. My Dad In Law was so relieved, happy and impressed with Randall's service and with Jerry being able to set up the appointment so quickly. With Dad approaching 92 years of age, customer service is so important and helpful to him and these two employees definitely deserve some recognition. Great service!

Deceptive "Suspension" Trap - They wait months to steal your money!…read more "I canceled my service on September 4th. I did everything right. But Spectrum didn't actually close the account--they 'suspended' it without my consent. They waited 4 months until January 1st to suddenly charge my bank account $55 for a 'free' SIM card saying the account was suspended. When I called to get my money back, the reps were argumentative and blamed ME for not checking my email for a company I already quit. They strategically wait until you stop looking so they can take your money. This is predatory billing. Hardworking people, BEWARE of their 'free' offers--they are just hidden traps designed to hit you later." This was purchased online. Worst experience !! NO more spectrum , it is a subscription deceives people

Wanted local stations. Was told I could get CBS, NBC and ABC. Can't get nbc at all. The others…read morecome and go. Right in the middle of watching something, it goes out. Have called several times. Either do not return calls or says someone will come out . Once with bad results and no one since. Very disappointed!

Contacted International Satellite to install my starlink system. Installer arrives as scheduled and…read moredid a great job. He suggested a pole mount that pleased me as I thought it would have to go on the roof. He was in and out in less than 2 hours. Very professional. The reason for 4 stars is I dropped one for not taking off his boots.

Express Employment of Gainesville, FL partnered with McCall Communications to install our phone…read moresystem in our new business. Their technician was knowledgeable and courteous, and we are very pleased with the initial installation as well as the continued support we have received since that time for any technical issues that we have had. I strongly recommend their service for your business communication needs.

From the owner: McCall Technology Group, based in Ocala, Florida, is a proven local leader in the Business…read moreTelephone Systems Installation and Service Industry. Since 1996, we have been a community involved business services provider with a vast customer base throughout the region, including the Tampa and Orlando area. Our progressive, experienced and talented staff, have helped many businesses grow in the innovative technology industry. McCall Technology Group is on the cutting edge with state of the art communication methods and equipment that will give your organization efficient, growth orientated and reliable service well beyond industry standards and expectations. McCall Technology Group is a local area Toshiba Certified Dealer - we deal direct with Toshiba - not third party suppliers. In turn, we offer better than competitive pricing on Toshiba systems. Toshiba is rated as one of the top two manufacturers and technology innovators of communication systems in the nation. In addition, McCall Technology Group holds a State Low Voltage License and can provide all types of Structured Communication Cabling Services - Voice, Data & Fiber, for all applications. We are partnered with over 35 major local dial tone and internet providers and can provide almost any communication configuration method desired. Whatever your business needs are in the communication industry, McCall Technology Group can make it a reality. McCall Technology Group would greatly appreciate the opportunity to provide

Cox has had an essential monopoly of the high speed internet for many years until very recently…read more They have not acted in good faith to support their customers and provide state of the art reliable service. Hopefully as competition grows in this sector, they will learn that reliability and dependability are the most important elements of this service. Nobody cares how superfast your claims of speed are if your network is down. As soon as I have a fiber optic network with underground cables I will be switching. I do not recommend. The cell service is very spotty, also not recommended.

We just moved into to new apt in Ocala. The easy set up was not so easy. I happened to see Cox…read moreprofessionals in our neighborhood. Joe and Jameel were very willing to get us on line. They spent at least an hour troubleshooting the issue and got us on line and made the experience truly friendly. These gentleman deserve to be recognized for exemplified customer service. You really want this kind of customer service and support and Joe and Jameel understand what that means. 5 out of 5

I just thought I'd write a follow up on my initial review. Even after a response from my review who…read moresaid "I will immediately get on this!" yet another week has passed and we still have the internet box sitting here waiting for a return box which they say is required. I cannot ship back to where it came from as is only a distribution center. Eventually Verizon will charge me for something we've been trying for now 8 weeks to return. I cannot see how this helps their business by my letting them know that their service is horrid. Their responses are obviously canned! I want this box out of my house now, not tomorrow, nor next week, nor next month. I'd like Verizon to own up to their mess up and send the return box and I will forgive this entire mess. If not it will go to the BBB and to small claims court where I shall not lose with all the phone calls, emails etc from Verizon stating this will be taken care of asap. What is the definition of this please. Just send the box, we will return it and continue to be ok with the service that they keep changing also. Guess you don't need permission to change ones plans without letting them know and a half butt response when you call about it. I wish this to be over and done with, I do not wish to be charged for something we really told them we did not wish to try and then lied to stating it was free for 30 days etc. So glad we never opened the box and connected. All I ask Verizon to do is keep their word! I am very tempted to pay the shipping back to the distribution center with a signature required so that I have proof we no long have custody of this box. It will stand up in court.

terrible no response in 2 weeks to 2 support tickets. Live chat is never available, 24/7 support…read moreyeah right there is not even a phone number to call

From the owner: Webs Hosting and Domain Name Registrationread more