Horrible service. We waited in line for 25 minutes to get coffee and pastries. The time was during the morning rush hour, which is fine and understandable. However, it is not the time to have someone new behind the coffee machines that needs to be assisted by the cashier every couple cups to keep things moving because she doesn't know what buttons to push on the machine. It wasnt just me who noticed. Other people in the line noticed and were just as annoyed. This is not the Disney experience for service.
Once at the cash register the cashier seemed annoyed. Also when we asked for apple juice, we didn't get it with our order. We followed up to get it after we were rung out and it wasn't until then that we were told there was not apple juice available. We didn't get an option to select anything else. That was it and the cashier moved on to the next person.
@Disneyland do better. We didn't fly all the way from CA where we've been pass holders for many years for this type of experience. read more