ITS 2 OCLOCK IN THE MORNING!!! My son and I are in Libby…read morefor a baseball tournament. As a responseable adult, I rented a room at the Country Inn Motel. I called the front desk and made my reservations a few weeks ago, while making the room reservations I gave the lady at the front desk a card number, even asked if a business credit card was ok to use if it didnt have MY name one it. Was reassured that this was fine.... All was excepted at the counter, went to bed and was awaken, at 2 IN THE MORNING, by the front desk to inform me that I needed to produce a card with my name on it or leave!!! (If I had another option at 2 in the fricken morning, I would have just left!) I really hope that not all of their guests have been lied to at check in and awaken at 2 IN THE MORNING, to be treated like this!!!! ESPECIALLY AFTER THE QUESTION WAS ADRESSED AT TIME OF RESERVING THE ROOM!!!!!

My family of 4 stayed here 7/3/25- 7/9/25. First off every day we was here we didn't recive any…read moreroom cleaning services. (new towels, soap, empty the trash cans, refill toilet paper, ect.), When we went to the front desk to get new towels we was told we could only get 2 towels. Only 2 towels when they know there is 4 people in our room. Very frustrating! This place wasn't even busy according to how empty the parking lot was (picture taken below), you would think they would have plenty of time to clean all there occupied rooms. Another problem we had was breakfast. It was served 6am to 11am daily. But every day we was there, we went down to get breakfast and they was always out of everything. Sometimes no juice, or yogurt, almost every day out of sausage patties, and cheese omelets. the bread was constantly out. How was they always out of breakfast things when there was hardly anyone staying there? They always had coffee though. Manager Josh has to go! On Saturday 7/5/25 we was in our room planning to take our grandkids who live in town, across the street to the Fireman's park to the splash pad. It was a hot day so we figured what a great idea. My family who lives in town came in to let us know they was here to meet with us so we could walk over together, and Josh met them at the front door and told them we couldn't have visitors at the motel or they would charge us over 200 extra dollars to have visitors due to how many people would be in the room because it was a fire hazard. UM, OK, let me get this straight, because I don't get it. 4 people are only allowed in the room due to it is a fire hazard, but it will be ok to have visitors in our room if we pay over 200 dollars more. Wow!!! I would love to know what qualifies Josh to be a manager of this place? If anyone knows Josh's manager or the Owners of this place please let him/her/them know about these problems. Other than the manager issues, the breakfast offered, or should I say hardly any breakfast at all they offered, and house keeping we never recived. But the rest of the staff was very nice. About the room, this place took an old motel and placed some new modernized features to make it look good and newer than what it was. They don't even have coffee makers in the rooms. We had to go inconveniently to the lobby down stairs anytime we wanted a cup of coffee. The in room refrigerator door was hard to open and the door rubbed on the carpet because it wasn't leveled right. With the floor. Due to the problems during our stay with the manager's issues , no room cleaning services, and no breakfast items, we don't recommend staying here and won't be back in the future. I should have noticed the ratings on here before booking and read some reviews. This place and the Venture across the street have the worst ratings in Libby. Maybe even the same owners. When we visit in the future we will take our business to the neighboring motels (The Caboose, Sandman, or the Evergreen motels) on our next future visits. These old mom and pop motels better step up there game and get it together and figured out (get rid of manager's like Josh, and re-train there staff to fill there breakfast items and clean occupied guests rooms ect.) by the time the chain company Comfort Inn and Suites gets built or they might be out of business! Libby is growing and I'm sure there will be more hotels to come. This business don't even deserve the 1 star raiting I gave them but had to at least give them a 1 star rating to post a review.