John Hanks is a wonderful individual and I cannot thank him enough for his help and services when…read moremy father passed away in 2018. It has taken me a while to write this review, but the memory of John's professionalism, grace, compassion, and work ethic remains clear in my mind, even years later. My father's wish was to be buried at sea in a casket, which is not an easy task to the untrained layperson. John made the process seamless and was extremely informative, upfront, compassionate and fair. He worked with myself, my mother and brother to make sure my father's exact wishes were met. He organized everything and made sure that we were kept informed throughout the whole process. His his an honest and honorable man, and I can't recommend him enough.

My wife and I have known John Hanks for over 50 years and I can honestly say that there is one word…read morethat would describe him as a person as well as his funeral services. "Integrity!" It's such a sensitive and difficult time in a family's life to lose a loved one, he and his staff have always risen to the occasion and been able to comfort families in their most difficult moment. We "highly" recommend him and the services that he offers to you and to your family. He is a "Blessing!"

We have been working for a few years with Yossi and has been great!!!! He has been able to find our…read morefamily multiple plots and has guided us along the way. He goes beyond the call of duty and I highly recommend him to help you with any plans and funeral needs

I was in the uncomfortable position of planning a funeral for an estranged sibling. Yossi gave me…read morejust the guidance I needed. He was understanding, compassionate and professional.

From the moment we stepped foot on the property our family felt very taken care of. The waiting…read morearea is tastefully appointed, very clean, with soft music in the background. We were greeted and seen quickly. My Abuela passed away on a Friday. We were seen that Saturday morning by Monica. She was welcoming, kind, and knowledgable. She did not push any services on us but let us lead her with what we wanted for my Abuela. She kept us up to date with what was going on throughout the whole process. When we had last minute questions and needs the staff was quick and accommodating. I highly recommend Caballero Rivero Westchester.

I just attended a viewing yesterday at Caballero Rivero Westchester and learned that the daughter…read moreof the deceased had to eat in the parking lot. Since then, I have learned that they do no have a place where the family can congregate and have a meal. Further, the only food that can be consumed has to be through their catering services. The whole thing is inhumane. They are in it for the money--nothing more. I regret having made pre-need arrangements with them recently. Unbelievable. I recommend you give your money to a non-Cabellero Rivero entity.

Private parking lot Very spacious and comfy seating…read more TV is provided to share pictures and videos with family and all loved ones. There is an area provided to place coffee and light bites to get through the hours. Although this is not the ideal place you want to write a review for it's all part of the journey of life. Family was happy with the service

Maspons funeral home treated us great. They explain all the details into having a funeral and…read morehelped us choose the right services. Eric Maspons we thank you for your time and appreciate the way you worked with the cemetery and your staff. Thank you Maspons from our family.

I have mixed feelings about this business. I'll walk you through my experience. My brother…read moreunfortunately passed out of state and I immediately started the process of making his arrangements. I initially started working with a different funeral home and unfortunately due to how sudden and unexpected the passing of my brother was we were simply unprepared financially for this situation. There were a lot of blurred lines surrounding his death and well when you're in a vulnerable position and you put your trust into a business that's supposed to alleviate your stress when you're already grieving you expect a different level of care and professionalism. I found Graceland through Catholic Charities, and although Felipe was at first very kind and seemed like he genuinely cared there were a lot of things that just didn't sit right with me. For example my brothers body had to be shipped from out of state, that in itself took about two weeks. My brother passed away in May and we did not receive the body until June 27th and the viewing took place on the 28th. We were denied access to viewing the body despite repeated requests, although a funeral director can make the suggestion I believe it's up to the family to make the final determination. We never had the opportunity to identify the body and when I requested pictures, identifying information such as tattoos, or finger prints etc I was denied every single suggestion that I had in order to receive the closure that was needed. There was a constant back and forth with National Mortuary which is the company that ships, the funeral home in the state in which he passed said they preformed the embalming and the then I was told by the shipping company that THEY had preformed the embalming. The office staff seemed to laugh at me every chance they had, in particular Samuel. My brother was cremated on the 29th and unfortunately I couldn't attend the cremation which I truly believe was their end game. Although they were very gracious in understanding our financial situation and did give us a discount I don't believe that entitled them to behave in certain ways. I for one felt extremely disappointed and embarrassed by the whole thing. I repeatedly went to pick up my brothers ashes and they apparently have a policy where you can only pick up from 8:00 AM to 3:00 PM despite Felipe being there. When I initially went to pick up his remains the staff told my husband that we still owed money which of course wasn't true we paid cash the moment we signed the contract and so apparently that was an accounting oversight. I have never felt so humiliated, embarrassed, and ashamed. This was terrible what was done to us and I hope it doesn't happen to any other family out there during the most difficult time in their lives. While we appreciate the discount we would've appreciated empathy a lot more. Felipe is extremely professional in his communications and the way he accommodates families but I just felt extremely frustrated and lost throughout the process.

Dealing with Graceland was a very positive experience. They were very prompt in their service,…read morethey included a beautiful guest signature book, they were easy to please, and their service at the church (especially their employee, Ray) was excellent. I couldn't have been more pleased. Most of all, they were very reasonable priced, which is difficult to find in today's world. I highly highly recommend Graceland Funeral Home. (Carolyn Fetscher, Miami, Nov., 2023)

They were amazing people to work with. During one of the worst moments in my life, I was treated…read morewith respect and dignity. I am very grateful to the staff. Most especially Adelaida who was a warm and comforting person.

Great service from the first call to the very end of the funeral of my father. The best price in…read moretown after calling all other well known funeral homes in Miami. Laura Tirado helped us immensely with all our questions and needs and the respect, courtesy and assistance was above excellent. Funeral home is extremely clean and quaint enough for a small and quiet viewing or a large and social one like the one we had for my father. I do recommend the third room if you are expecting a lot of people. By far, great experience and service from the first call with Ana the receptionist to all the details the day of the viewing and on the day of the funeral. Highly recommend without hesitation! Guillermo from Miami/Westchester

My mom and grandmother are buried there and the peace is priceless. They keep the place so clean…read moreand have a service to put flowers for you if you want. I loved how caring there are

Great Services! Staff very friendly and knowledgeable! Very friendly Staff! The Guadalupe Church…read moreis beautiful!

Highly recommend Caballero Rivero Dade South Cemetery…read moreTiffany made the entire process smooth and stress-free. From ordering flowers and ensuring they were placed at my father's site to making sure the marker was installed promptly, she was kind, responsive, and truly compassionate. She answered every question thoroughly and offered helpful guidance every step of the way. The cemetery itself is beautiful and very well maintained. Thank you, Tiffany--you're the kind of person who makes a difficult time a little easier.

This very popular site has a very scenic and open grounds with very responsive staff. My time here…read morewas spent at the funeral of a veteran and the service went well. Everything went well and they were honored as well as possible. From what I understand they work well either a variety of funeral directors both in and out of area. In terms of pricing that's something that would have to be looked at on a case by case basis as that varies greatly. In terms of the site itself it was a seemingly well maintained facility with a lot of care placed on the honors of the departed.

The staff at Van Orsdel is vary caring, compassionate, and professional. This family run business…read moreis truly a gem at a very difficult time. Your loved ones will be cared for.. and that gives great peace of mind.

This funeral home has assisted our family on multiple occasions. David Gonzalez the manager at…read morethis location is extremely knowledgeable and a true professional. His attention to detail and care through very difficult times is appreciated more than he will ever know. David took care of the services for my grandfather with the honor he deserved. Thank you VanOrsdel Funeral Home. Our family is grateful.