UPDATE: CNYX delivered my items to me in CT at my final destination on 12.13.17. The team arrived on time and were extremely cordial. They walked me through the delivery process and paperwork before bringing items up to my apartment. All items were accounted for and nothing was broken (I did take care to watch their packing videos before assembling my boxes). The system they used when delivering items was that I received a checklist and would mark off each numbered box as It entered my apartment. This made me feel confident that all my boxes were accounted for because I was the one acknowledging their arrival! Overall, an end-to-end great experience with no unfortunate surprises or unexpected costs. Thanks again for making my cross country move seamless!! *********** This is a review of the first part of my move with CA NY Express - they picked up my stuff in LA and in 2 weeks will deliver it to me in CT. Therefore, this review is for the LA portion/crew. **Bottom line for those short on time to read reviews - this company has been excellent so far. Could not recommend more highly. Efficient, professional, kind, punctual, attentive - everything you could hope for when you are in the throes of moving cross country. More detail: This was for a 2 br apartment that contained typical furniture and about 40 boxes (which I packed myself - but they can help you pack anything from a few mirrors/fragile items/pictures to the entire apartment, if that's what you need or want). There was another location where I needed an additional sofa picked up. Our onsite estimator, David, came to the apartment a few weeks prior to the move to take inventory of exactly what needed to be shipped (literally item by item) to determine an accurate cost. Between this visit and the move itself, David and I exchanged over 40 emails during which I asked questions and updated him with changes to our inventory. He was always courteous and responsive in a timely manner. Today was our move, and it could not have gone more seamlessly. The team of 3 experienced movers called 30 minutes prior to their arrival and were at my apartment by the beginning of the 2-hour predicted window. They quickly set out to pack up my apartment; one man in charge of wrapping furniture, one bringing things up and down the stairs on a dolly, and one breaking down furniture to be packed (ie, beds, tables with legs, etc). Every item received a sticker that had my name on it and the moving reference number, so I feel confident that my belongings will be well-managed. The team worked efficiently and with care; nothing dropped or handled hastily. Once my place was packed up, the team headed to the second location to get the couch. Within ten minutes, they had it wrapped and loaded onto the truck. While this was happening, one of the movers walked me through the paperwork, step by step, and explained where to sign and why. The estimate was very close to what I actually paid, which went up slightly (about 100 dollars) because the second couch was slightly larger than originally documented. I felt that the paperwork was straightforward and the billing process transparent (which is nice when you're spending a couple G's for a service). All told, the move took 2 hours. I can't imagine how long it would've taken me and a group of my friends to do, let alone how we would've managed heavy and/or cumbersome items down the flight of stairs trip after trip. I am so grateful for this team of movers and for our onsite estimator, David - they did such a fabulous job and I could not be more pleased with this company so far!! I recommend them to anyone considering the cross-country move; let them make your life a little easier and rest assured your time and your belongings will be respected. Thanks again guys! -Catherine read more

I had a great experience with CANY Express and highly recommend their services. After a great deal of research, I chose CA-NY Express to move my household from Yuba City, CA to Middletown, NY. They have a great track record with the DOT (Department of Transportation); they do not sub contract to other moving companies; and they have their own warehouses. Both the pick-up from California and delivery to New York went without incident. The pick-up took two days because I had too much for just one truck; so the same crew came back the second day. Dante, the foreman was very organized and ensured that everything had an inventory tag on it; all 274 items/boxes! Even a carry on suitcase that I threw on the truck at the last minute had an inventory sticker placed on it in San Francisco. The crew: Dante the foreman, Jermaine, Eduardo and Nick were all very courteous and professional. They took care in making sure was loaded on the truck carefully without damaging my things or my house. I couldn't believe how fast they loaded all the boxes on the truck. I provided them lunch and they were all very grateful. My things were stored in their San Francisco for 4 1/2 months while waiting for my new home to be completed. My stored items were released on November 30 from San Francisco and arrived at the New Jersey warehouse on December 4. The delivery was supposed to take place on December 11; but the builders weren't finished with my home as promised so I had to reschedule to December 13. Customer Service was very accommodating with this change. The truck was already loaded and prepared for delivery on December 11; so they had to unload the truck and then reload again on December 13. Amazingly, every 274 items was accounted for after being loaded on and off trucks a total of 8 times from start to finish! The delivery crew arrived as promised in the delivery window time. It was only 19 degrees the entire day, so hats off to the crew working in such cold conditions. Mowgly, the foreman was very professional, courteous and thorough in explaining how the unloading would take place. He was extremely organized. The crew: William, Jose, Epi, Shandor and Jimmy W. were very efficient, polite and organized; making sure to call out each inventory number and the room it was going to. They emptied two trucks in about 5 hours. All the crew had positive attitudes throughout the process and showed no signs of fatigue toward the end of the move. All 274 items/boxes were accounted for. I provided lunch and gave them a tip and they were all so very grateful. These guys rock! I was very fortunate to get an experienced crew. It will take weeks, maybe months to unpack everything, but so far, I just uncovered three items that were damaged in the move. I can't say at which end it took place, pick-up or delivery. With this said, I think it is pretty amazing that with eight loads and unloads, all my things were accounted for. I would also like to give a shout out to the office staff. Everyone I worked with, from Lee Avidor and David Lujan in the California office and Alex, the Logistics Manager at the New Jersey warehouse were polite, accommodating and responded to emails and phone calls in a timely manner. I am very satisfied with my decision to go with CANY Express. As far as customer service goes, they walk their talk. I have no hesitation recommending them for long distance moves from California to New York. Thank you to a job well done. One Happy Customer, Claudia T. Yuba City, CA to Middletown, NY read more

I work in the entertainment industry and ship freight and goods regularly for work using the same vendors for years. I have also always packed and moved myself and never had any issues. This was the first super long personal haul and I was terrified to use "professional" movers. I know the horror stories and carelessness that employees can have with products and goods as they toss them in and out of trucks, warehouses, and destinations. Many carriers and movers use sub contractors, so you may "hire" national name brand company to move you, but they will send sub contractor to pick up, use another long-haul carrier to transport, sub contractor B to get into or out of storage, and sub contractor C to deliver. NOT WITH CA-NY, all the same company, and they treated everything with care and respect. These guys were all awesome!! The Foreman on both sides, Noel the sales and contact person, David in the office staff, just great, I am a very picky consumer, and expect the highest quality of service when I pay for it. These guys did better then I ever expected and I expected a lot. The best part my quote was HIGH and I PAYED LESS THEN EXPECTED. Carriers can charge by a variety of sketchy methods, weight, number of items, a combination of the two and tack on all sorts of unexpected charges. CA NY charges by volume and explains all the possible additional costs, (cubic foot) you fill 3/4 of truck you pay for the volume of 3/4 of truck, and they pack it floor to ceiling wall to wall. You can't ask for more. When the estimator comes you have to know the details of your move, all the items, information on destination details, stairs, distance, etc. If you provide accurate and correct information you will get an accurate and spot on cost estimate. If you forget the storage unit contents and the 7 story walk up during the quote don't expect the quote to be accurate. Give them the right info and you will get the right quote. I cost compared with several other carriers and these guys were competitive and on scale for coast to coast move. You can find cheaper options, but you will get what you pay for. On Special Note, if you don't know how to properly pack boxes and you pack your own and they get crushed in transit you can't be mad at anyone else. There are few horror stories for CA-NY but form what I saw and what I can tell, some of those were customer inexperience in moving. Learn to properly pack or pay the pros to do it for you. We moved from a 2 bedroom 1 bath 2 floor walk up in Astoria to town-home in Burbank Ca, we have a TON of stuff 216 items and 1500 cubic feet of stuff, I asked for destination storage so everything would go straight to California (extra charge), but I wanted it there so my lead time on delivery was as short as possible, Some items didn't ship together to CA, but everything was clearly marked and indicated on the bill of lading (inventory\manifest) every single item got a sticker with my name, account #, and Item number, EVERYTHING even the bundle of mops and brooms. THEY LOST NOTHING AND NOTHING WAS DAMAGED!!! Rest assured and hire CA-NY Express!! read more

HIGHLY RECOMMEND CA-NY Express !!!! Read on for more details. I recently moved from San Francisco, California to Greenwich, Connecticut. I used CA-NY Express as the moving company. I was very satisfied with their service, their price quote, the prompt customer service, time-estimates, volume estimates etc. I would admit that after reading some of the reviews on Yelp, BBB and Google, I was a little skeptical given the bad reviews some people had written. But I took my chance because of their low price quote and I would say that it was the best decision I made. There are quite a few reasons I liked them: (1) One was the guy who came to give us the initial estimate. His name was Ron. At every step while estimating how much our approximate volume will be, he was trying to suggest what wouldn't be worth taking with us (based on the value of the item vs. the cost of moving it). Clearly, he wasn't trying to convince us to take more stuff so they could charge us more, but was trying to give us practical advice which turned out to be pretty useful. (2) The other thing I liked about their service was the price. It was one of the cheapest I found. Unlike many others, their quote was based on volume and NOT on weight. Since volume is more easily estimable, it added far less uncertainty when comparing the estimate (191 cubic feet) and the actual volume (216 cubic feet). The whole thing cost us about $1400 including tips, which I thought was substantially lower compared to what a lot of people had said it might cost us (3) The delivery and pickup was smooth. 4 guys came for pick up and 5 for delivery. They were very efficient. I didn't use them for packing my stuff - just the furniture and carry. The fore-man numbered every item properly, 1 through 69. At delivery, I was given the original sheet at pickup to check the numbered items as they were bringing them into the new house, box by box. Pick up took 2 hours and delivery was done in under 45 minutes - including assembling and disassembling furniture. I would admit that I felt a little apprehensive initially with their appearance and demeanor. It would be great if they can dress up with CA-NY T-shirt or hoodies and put on a clean face (i.e. shave) and come in clean clothes, just so they appear more professional. (4) I didn't see any stuff that was missing or broken. Our 50" LED TV and glasses arrived in good shape. Could also be because me and my wife packed them pretty well. But on their part, they handled it with care. We sold a bunch of furniture before moving, so we had only a bed, a crib and some other small tables etc to move as furniture. I am still a bit puzzled that I didn't see anything that was a bad experience given I was expecting at least some of it (based on what other reviews said and the low price) but it is what is is. My review might appear too good to be true but I had a really good experience. read more

From the start to finish I felt like I was dealing with real people, very kind and courteous. My agent was very helpful in assisting with setting the whole delivery up. The team at the time of pick up were quick with packing and gentle with all my belongings. It isnt what I disliked, I would say it was more of what I was a bit upset about. Being from the transportation industry I am fully aware of the communication between drivers and their dispatchers, as well as the dispatchers to the customer. I know things can get miscommunicated and aware that things do happen, such as traffic, accidents, etc. I was pleased with the attempted communication the dispatcher had with me, however I felt that he was misinforming me the entire time. My delivery window was from 2-4, the disptacher contacted me at 315pm to inform me that the driver would be about 15 minutes late they were stuck on the BQE due to traffic.....I waited, I then received another phone call at 413pm, to inform me that the drivers were still stuck in traffic on the BQE, I then informed him that I still wished for them to deliver my things being that I waited and I was going to be home, there would be no reason for them not to deliver. It wasnt until 625pm that I reached out to the dispatcher to get an estimated time of arrival, where he asked "oh they arent they yet", when I informed him no they werent, he stated he would call me right back he will find out where they were. He called me a few minutes later and stated they were only 15 minutes away. This was great news, until I received a phone call from the driver at 704pm informing me they had just got off the Verrazano Bridge, which is a total of 40-50 minutes away based on traffic and route. The point is just to be honest about the whereabouts of the drivers and not to give me the run around, I was more then cooperative with the wait, there was no reason to misinform. After all this is said and done the drivers finally arrived at around 8pm and I couldn't have been more than pleased and satisfied with their service, teamwork, swiftness, accuracy and caution with getting the delivery done. All in all I felt at ease at the time my belongings left till the time of arrival. read more

I was 100% satisfied with CNYX and would recommend them to everyone. Not only did Elizabeth Solis and the rest of the dispatch team (on both ends) keep in constant and efficient communication with me throughout the entire process, they also sent useful (not annoying spam) email reminders regarding my inventory and arrival times (always called an hour prior to let me know when they would arrive). The San Francisco crew arrived exactly at 8:00 AM and were professional from start to finish. Despite the 3 flights of stairs the movers had to traverse, they were still happy to answer my questions and took extra precautions with my fragile items. Even though we opted to wrap and box our items ourselves, the movers came prepared with blankets, extra bubble wrap and boxes. The box came in handy for for our TV and they extra bubble wrapped our glass table, end tables, paintings and lamps. All of our stuff arrived in Manhattan from San Francisco in perfect condition and the (dis)assembly was quick and careful. I had not realized the California crew had safely stored all the screws and hardware required for the assembly of my bed frame, end tables and dining table, but the assembly crew on the New York end had paperwork noting exactly where everything was. Since I was not able to reserve a parking spot for the New York crew, the lead mover explained there would be an additional $10 fee added to my bill so they could park on the corner--which made sense and was explained very clearly. Yay no hidden fees! Instructions during inventory check at the time of move-in was also well explained and everything was correctly numbered. The movers in New York rolled out all of the rugs first so they could lay out the furniture and boxes exactly where I needed them. Also A+ for no damage to my building and sending over the requested Certificate of Insurance my super requested. Thank you for making my move painless and simple! read more

Where to start? This is by far the best logistics company you could and should ever use if you want to ship from CA to NY. I did a ton of shopping around and found this place (with the help of stellar reviews). The estimate: From the beginning my estimator was more than helpful and patient (Elizabeth you rock!). I would constantly add or delete items that I wanted to ship as I sold or didn't sell some items locally. The pickup: The pickup was very smooth, very quick and most important it was on time! I was called two days before to confirm the price of the delivery before I was charged the deposit fee. These folks waited for me to confirm before charging me for the deposit. I had already signed and returned my estimate and they could very well have charged the deposit the minute I provided credit card information but they waited to confirm that I wanted pickup and use of the service before they charged me. The guys that actually showed up for the pickup were polite and very professional they got everything done in less than 15 minutes. The delivery: The delivery window seems a little odd at first but is actually pretty simple. You choose a delivery date and they get your shipment as close to your destination as possible but you allow them up to seven days past the date you choose to get the shipment to you. This makes sense because, from a business standpoint, there is little reason to ship a half filled truck across the country. Regardless my delivery was on the exact date I chose anyway. After my experience with this company I would gladly refer anyone and everyone moving from CA to NY or vice versa to this company. It does live up to the hype. Trust all of the reviews your going to be in great hands. read more

I can not express the love in which I appreciate these guys at Ca-Ny Express. From my first interaction with their Relocation Consultant --- Eric Rummel to Terry I have been impressed at every turn. Very competitive pricing, honest consulting, and most notably a seamless move from the East to West Coast. *On the East Coast* Moving across the country isn't easy nor is it cheap but the Ca-NY Ex made me feel like they actually cared. Teddy was my foreman for my job leaving NYC. "T" gave me all the"game" to maximize my cubic feet (how they calculate your total cost) which panned out very well because boy did I go over the number of boxes I estimated on my inventory checklist. Not only did Teddy come through in the clutch but he made sure to act in a timely manner, with respect, and genuine want to deliver off the charts service. *Note; After your items are packaged you can pay via almost any form of payment. Also, the price you pay upon pickup is your flat fee, provided the movers do not have to unpack your items or travel more than a city block.* *During shipment* During the shipment of your items, you are alerted of its location every 2 days. Each day it essentially touches a new state and a new storage facility. It was great to be able to track your things and not feel worried about its true location. 24-48 hrs before your items are scheduled to arrive at your new residence you will receive a call & email making sure you are well aware of the appending drop-off. *On the West Coast* Easy as can be. Every one of my items was checked off and handled with care into my new abode. No stress one bit. With over 20 boxes, two tvs, selves, etc the team was out in just under 45 mins. Thanks again Ca-NY Ex! read more

I had to find movers to move a single bedroom from Los Angeles to New York. I called and inquired around, and apparently it costs upwards of $2,000 to move a handful of banker's boxes (mostly clothes I don't wear anymore and I should get rid of. Hello 2009 Urban Outfitters sale rack) a very unique IKEA malm bed frame, bug-bed free mattress, an ironing board, and two surfboards. HOWEVER, I found California New York Express Moving and they quoted me a very competitive price that was easily under all of the other moving companies. A rep called me as soon as I e-mailed them and he gave me the run down. I even had to change the date a couple times and they complied no problem. On moving day the movers came exactly on time, they even called to update me for an ETA. They were friendly, introduced themselves and quickly moved my stuff into the truck. They disassembled and packed my IKEA bed frame like pros. They obviously have a very different instruction guide than the rest of us. They held my stuff till I was able to find an apartment in Brooklyn as they include a free month of storage. When I called them to tell them I was ready to have my stuff delivered they immediately took it out of storage and started to drove it from LA to NY, giving me daily automated daily e-mails that said exactly where the truck was. On delivery day, they were again on time, made sure I had all my stuff and even put the IKEA bed back together again. After the move they checked into see if everything was good, and gave me a very quick reply to a concern I had. Definitely recommend for peace of mind, efficiency and response rate. read more

Moving an apartment of furniture cross-country by myself from New York to California was a daunting process. I compared prices between a number of moving companies and was impressed by the affordable rates provided by CANYX. Once I requested a quote, I began a line of communication with a very helpful customer service representative at the company, who promptly answered all and any questions I had via email and phone. After deciding to use CANYX, the process to organize my move went smoothly, with an easily accessible online inventory that I could update up to 72 hours before the move. I was also able to schedule the pickup and delivery dates with no problem, and I booked about a month in advance to my move. On the day of the move, the movers arrived in the provided time frame and Ivan (I think!), the man I assumed to be in charge, went through everything with me beforehand and afterwards. He and his two other movers were all extremely polite and incredibly efficient, packing and wrapping everything carefully, and even dissembling a patio table. After they left, I received frequent email updates informing me of the progression of the shipment, and in about week, my belongings were in California ready to be delivered. Because I hadn't moved yet, I authorized my roommate in Los Angeles to oversee the delivery, and she also reported to me that the movers were very friendly, quick, and efficient, and arrived during the designated window. A cross-country move is incredibly stressful, and I am so grateful to CANYX for making it as painless and easy as possible! read more

We moved from Brooklyn to Los Angeles and using this moving company was a great decision! They came highly recommended to us from friends who had made a similar move months before and now we recommend them to everyone we know! Two weeks before our move I filled out an online inventory, got an estimated quote right away, booked the date I wanted and was able to update my inventory as things changed up until a couple days before the move date (I got updated quotes every time I updated the online inventory - super helpful.) Price breakdowns, costs and payment methods were clear and straighforward. The moving teams on both ends were professional, communicative, friendly, and super fast! All our items arrived on time, intact and complete. I had some oddly shaped items that did not fit in standard boxes (artwork, lamps, etc) and the guys found creative solutions to make sure all my belongings were protected. Really appreciate their efforts. On move in day, the guys unboxed and assembled all furniture in record speed and then removed a lot of used packaging materials which really helped us out. (Epi & team in NY and Andres & team in CA) We also got daily status and location updates from the company so we could keep track of how our things were making their way across the country. All our items were put on an inventory list and received unique numbered labels. Great organizational system, helped keep track of our things and confirm we had everything on move in day. Use this company for your next cross country move - you won't regret it! read more

I cannot thank CA NY Express enough! They made my stressful cross-country move easy. The teams in both New York and Los Angeles were knowledgeable (we moved a grand piano!), efficient, and friendly. I felt confident that my items were taken care of. The process was simple, and I felt like I knew what was happening each step of the way. The estimator came and quickly made an inventory of every item in my Brooklyn apartment. From there, it was easy to decide how I could trim my items, and they accepted a revised list. We changed our schedule multiple times, and the team was friendly and understanding about our changing plans. The day of the move the team showed up and within hours had every item of furniture wrapped, blanketed, and protected, items that could be disassembled taken apart, and every box tagged and numbered with our information. Once we secured our new home, the team was unloading at our new place in under two weeks. I received notifications as to where the truck was as it made its journey from the New York warehouse, and a friendly team member called me to set up my delivery to happen on the same day as my items arrival in Los Angeles. Again, the team at the destination had everything unloaded, items unwrapped, and furniture that was taken apart put back together within just HOURS. I'm a go-getter kinda gal, who is not afraid to use a drill, but the team insisted I just tell them where to place items, and they would do everything. I cannot recommend them enough! read more

We recently used CA to NY express for our move from NY to San Diego, we had an excellent experience with the company. Everyone we encountered was helpful and professional. The rep actually came to the house for the estimate and he was great, we felt comfortable with him immediately. He answered every call, email and question we had. The movers came as scheduled and were excellent. They packed our furniture very well and they were quick, a careful inventory was taken by the foreman. All packing materials were included in the price quote so there were no surprises. The moving insurance was explained in detail by the rep, as with all moving companies they insure items by weight you get $0.60 per pound or replacement, it was recommended to purchase additional insurance from another company. Delivery came as promised on the day and time discussed. The CA team was equally as impressive as the NY team. There were no surprise fees, they unpacked all the furniture and assembled everything they had disassembled. I am happy to say that every piece of furniture made it with no damage, even the pieces made of particle board (which everyone says upfront there is a good chance will break). All the boxes were accounted for and out of 80+ boxes maybe 4 had some light damage, but absolutely nothing broke. I have very delicate pieces lots of glass wear, and holiday china and glass as well as porcelain houses; not one piece has any damage. I highly recommend this company for any move. read more

CA NY Express Movers and Eric Rummel, the account executive, provided exceptional assistance during my move. They ensured that I received the best price and that the entire process went smoothly without any headaches. Eric was always available to answer my questions. The moving teams were fantastic--four movers picked up my belongings in California, and three guys delivered them to my storage facility in New York. Originally, the second team was supposed to take my furniture to my brother's house, but since he couldn't make room during the Christmas holiday, Eric helped me switch the delivery without any issues. I simply called him, and he advised me to contact the customer service representative at the storage facility. They were able to accommodate the last-minute change. I tipped each of the movers for their hard work and professionalism. They did an excellent job of ensuring all my items arrived safely. I highly recommend CA NY Express Movers. They provided an amazing price, especially since I was out of work, and they took extra care in packaging my larger items to avoid any loss or damage. A friend of mine also had a positive experience with them when moving to Connecticut, which is how I found out about their services. If you're planning a move, I highly recommend speaking with Eric Rummel. He is incredibly helpful and understanding, making the entire process much easier and allowing you to relax without worrying about the move. David Barroso, NY read more