Comfort is the Name of the Game
San Diego has been sweltering in the last ten days, but we're cool, thanks to CA&E!
Two weeks ago, Comfort Air& Electric (CA&E) completed the installation of a new 4 Ton Bryant Air Conditioner, a new Bryant Evaporator Coil, matched up to a new variable-speed Bryant Furnace.
Our initial contact with Comfort Air was through Angie's List and a review we found on Yelp.com. I called Heron, and he scheduled an inspection of our old air conditioner. After his investigation, the CA&E technician explained he could repair the unit, but the unit was approximately 25 years old, used coolant that was being phased out by government regulations, and was very expensive.
My wife and I decided instead to replace the old air conditioning/heating equipment, and got four (4) proposals from various contractors. After evaluation, we chose Comfort Air & Electric to do the work.
Heron Moriarty put us in touch with Adrian, who exchanged emails with us, provided informational attachments, discussed price, until we agreed on equipment and the Scope of Work. One week before the installation, Jeremiah and his assistant, Matt, made and appointment and came to our house. They took measurements, and discussed the project with us to our satisfaction.
On installation day, Jeremiah and Matt arrived as scheduled and worked that day removing our old furnace and compressor. The Bryant equipment arrived at our house by distributor truck, and the crew began installation. The contractors worked in an orderly and professional manner, but the job progressed slowly in the confined crawlspace under our house. Jeremiah asked if he and Matt could come back on Saturday to finish. We agreed, and the two were back on Saturday to finish the job. They finished, checked the A/C operation, and cleaned up debris and old equipment to our satisfaction.
On the next Thursday, an Inspector from the City of San Diego came to our house to inspect the work, and he was met by Jeremiah and Matt, who were sent as a precaution should the Inspector find an issue that needed to be addressed, prior to passing Inspection. The installation was approved without issue.
My wife and I are pleased with Comfort Air & Electric. CA&E didn't show up with fancy logo-painted trucks; nor did they wear snappy, matching uniforms. However, we feel that we got good value and workmanship for our money; and that we were able to obtain top-rated Bryant equipment. CA&E are professional and neat; we would not hesitate to use or recommend Comfort Air & Electric. We're happy!
P.S. - It's 90+ outside our Del Cerro home, but it's a cool 78 degrees in here now!! read more