Over charged nearly £200+VAT, only use if you want to be robbed…read more These guys came out to fix a backed up bathroom, got in contact via an emergency plumber agency. While they were very nice, polite, prompt and fixed the issue. I was overcharged over £200 because they doubled the call out fee, I was told 'one for the agency and another charge for their call out fee'. If they have ever told you this it's a lie, the call out fee is agreed before they come out. Dave charged nearly £600 for 20mins of work when the fee should have been around £360. When questioned after payment, we were told on the phone that 'over seas company's are stealing business' and that was they had to overcharge. So instead they steal money from customers? If you don't like the agency- don't work for them. I was repeatedly told 'I should have called them direct, it would have been cheaper'. I called many plumbers because it's Christmas and no one could come out. checked my phone records, turns out I had called them direct and they told me they couldn't come out. Dave is a man who will happily stare a young woman in the face and take an extra £200 for himself. The money was returned only after we had contacted trading standards and put in a visa dispute with the bank to hold the payment. He apparently called the agency to 'check the tapes' of what was agreed. Even though my partner spoke to HIM and the agency on the phone before he came out regarding the call out fee- where he tried to double the price originally. The ease in which he argued this makes me believe he does this all the time. Don't worry Dave, I didn't tell the agency you slipped me your card at the end for future jobs- like you asked. Merry Christmas.

On the morning of Monday 25th June 2018, I noticed that the pipe connecting my loo to the downpipe…read morehad sprung a leak and needed fixing quickly as it is the only loo in the house. I phoned DW plumbing to do the work, having seen their card in the foyer of Pyramids swimming pool that morning. Within half-an-hour, the plumber was on-site and within another half hour the faulty piece of piping had been replaced. This is excellent service, and I would recommend them to anyone. Dr. David Wakeling

No stars Avoid. After 5 months kept my deposit after…read morerepeated letters to return it. Recovery of sum pending.

If the job doesn't go right, they don't want to know. - 'Accurate plastering' skimmed 2 rooms & a…read morehallway for me. I prepared the walls, stripping the wallpaper & paint, & applied diluted PVA myself. My walls are rendered brick, for the first room I wetted the previously PVA'd walls down with a wallpaper brush and a bucket of water so they were damp when the plasters arrived, believing this to be a good idea as it was warm dry weather, and Dave seemed to think it was a good idea when he saw it, but now has changed his tune. After skimming the walls badly crazed within hours in a mosaic pattern such that when I painted a small test piece you can see the cracks through the paint, and many small pieces of skim have fallen out leaving holes shallow holes. Jamie & Scott not Dave returned to do the hall & 2nd room which went well, the 2nd room is now painted and looks great. But as to the crazing, after initially telling me not to worry he would sort it out, Dave has been ignoring my calls. I managed to contact him by not calling on my usual number, and Dave blamed me for not PVA'ing properly when he is meant to be the expert not me, he had a choice of 3 rooms, if he didn't think it was right he should have said. He said he would come round on the Saturday to have a look anyway, I stayed in all day, but he didn't show leaving me feeling quite angry. Thus I could not recommend that you use them.

I asked for a quote for a bay window. "No job is too small…read moreand very few are too large for our experienced team." ......is what the website says. They didn't call back. So I called them. They said that they didn't have the expertise for a bay window, and couldn't quote for the job. Waste of time in my opinion.