The PT Doctors have all been very helpful. It's how the office is run which is getting the 1 Star. I have insurance through the VA. I made a point to phone and verify they take my insurance. They confirmed that they did. Everything was hunky dory in the end of December 2024 because I had already reached my maximum out of pocket. Now in January 2025, on the 16th, they are pressing me and brought in who I think is the Office Manager to confront me when I came out of the bathroom to pay my bill before I receive my Statement from the VA. My insurance is old style true insurance where I pay a percentage after other VA codes are confirmed. It's not a Co-Pay which is due at the time of service. For instance, often the amount is adjusted based on the contract with the VA. I sometimes need to phone the VA to get the final adjusted amount. I have not yet received a statement from the VA since this is from 13 days ago. I canceled all my remaining appointments. Obviously, once I receive my statement from the VA confirming my final amount, I'll pay it. NOTE: Unlike other medical offices, they charge 3% to pay with a card. While the PT has helped, I could buy a Massage Gun for less than I'll be paying here and have done what is helpful myself at home. Save your money and buy a good Massage Gun at Amazon. If I'd known how I would be treated and their accepting my insurance so misrepresented, 1. I would have known, and 2. I could have potentially gone elsewhere and avoided their harassment. 2025 Review 4 read more

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The people there took excellent care of me including the doctors and the assistants. All focused on me! That has not always been the case elsewhere. Printed out my needed at home exercises for me. Very helpful. Everyone there was very good and caring including the front desk who keeps everything running smoothly. Great place to go if you want to get better! read more

You are the best PT I have ever had. In the three months I have been I am much farther than I have ever been!! C.O.R.E. With all the your aids they have really come through and helped me meet my goals in three months. I am even walking a mile almost everyday! read more

Good, clear directions. I have hope for getting the relief I need. Thank you, Dr. Duran and Adolfo!

Had a wonderful experience with Joseph and the whole PT team here! Friendly and helpful staff who genuinely helped me tailor my PT routine for my life. Would recommend to others as well. read more

Great and professional staff, felt welcomed and the exercises were helpful in getting me feeling better!

I have been to many Physical Therapy facilities in my life but this one was the most beneficial, most considerate and most effective of any of them. They did wonders to help my Parkinson's Disease wife. I would highly recommend this facility and all the staff are great. read more

Deborah was amazing. Very gentle and caring. She helped me relax and was very reassuring. The team was great also, but she is the BEST!! read more

I was referred to CORE PT by my doctor for vertigo issues. My physical therapists Brenda & Josh are wonderful people. Brenda is highly trained & has taught me many tools to manage my vertigo. Both have helped me tremendously with learning about the exercises I needed to alleviate the dizziness. Everyone in the office are very nice & very professional. I'm so glad I got to do therapy here. Thank you to the entire staff. read more

Just finished up with 5 weeks of PT here at CORE and cannot say enough about this place. The front office staff was extremely friendly, and very welcoming, not only that, but no typical doctors office wait times, if your appointment was at 11, you were seen at 11. Dr.Duran was extremely encouraging and made sure that the exercises I was doing, and provided with were consistently trending in a positive direction. I walked in barely able to fully stand straight, throwing out my back twice in a year, spasms, and today I walked out feeling confident in the strength I've gained, but also with the knowledge gained in how to continue to improve and reduce my risk of injuring my back again. Thank you CORE! read more

Staff was extremely friendly and had a very easygoing atmosphere. They presented the exercises with care and the building was extremely clean and well kept. read more

I really like this place. It is small and gives me a homey feeling. Everyone there is friendly and personable! The therapists are excellent! I injured my foot and this has helped me tremendously! Thank you so much to Adolpho, Josh Dr Duran and all the other therapists! Keep up the great work, read more

My insurance approved 6 visits but they did 4 visits only. I told the front desk that it has supposed to be 6 visits but she said the insurance is looking only the measurements. I did not argue with my rights. I have been going to other physical therapists but this is the only physical therapist that don't comply with the approved visits. If they can cheat that is good, but they will lose customers. Very few real physical therapists there. They will ask you if a student is fine, then if you say yes the student is doing it all alone without the supervision of the real physical therapists. This facility is not impressive as I expect and it is dusty. I am not going back. They lose a customer. read more

They are wonderful! Dr Chui and all His students! Christina at the front, Tiffany, too! The entire staff is amazing! And I can't say enough about their Massage Therapost Billy Joe! Oh-mazing. I've been going for knee, ankle, and now back pain. I think by February (the end), I will be in great shape. I HIGHLY recommend them! read more

Best place for PT after surgery, all members very friendly. Highly recommended. Very clean and organized. read more

JUST NO!!! Treated like trash Allow me to set the whole table. I've been blessed in my life to have work for companies with great insurance and lately to be blessed with coverage through the State which has been an eye opening experience to say the least Had a 10 AM appointment as a new patient scheduled. As I type, still dealing with explosive diarrhea, 4 feet from the toilet is my happy place. I called to reschedule my appointment because of my stomach and the response, weeeeelllll... "I WOULDN'T do that if I were you...we're at least 60 days out for new patients with YOUR insurance..." WOW, "YOUR rinsurance". I assure you, just as it was said, absolute attitude from the start. I said I had no option as I had diarrhea was I supposed to have said substance all over the rehab floor...later a manager referred to that as "cussing at an employee" I told her she was being unprofessional in her manner of speaking, that I'm not being a "Karen" and maybe their facility manager could step in before this ended up with me eviscerating them across social media platforms...ummmm The man answered said "Let me see what I can do to help you" then click..benefit of the doubt...I called back. After the 3rd hangup I called what I ascertained to be their main clinic and spoke with their main clinic. I spoke with an person who awkwardly identified herself as their clinical manager. She had already been briefed about my aforementioned cussing. She became confrontational about the situation without much in the way of anything to do with the lack of professionalism from her staff. I was going to just let it go then I received a call from my primary physician's office to see if I was OK. Evidently the clinic manager called them to not only tell them they were canceling my PT but to complain about me as a person. They did the same with my ankle doctor. WHAT??? An advanced degree holding adult called the office of two other adults with medical doctorates, actively practicing medicine because I wasn't going to stand for their receptionists in Orange acting completely unprofessional on the phone and not backing down when someone tries to intimidate me with a title? My net on this place is, they could not possibly care less about their interface with their clients and the level of indictment without investigation in this case...if you think this is just sour grapes...read my other reviews...I'm fair, I'm honest, I don't bash a place for the hell of it and I give a place a chance to redeem. For me this is a 100% NO GO read more

If you need physical therapy, TELL your doctor you want to go to CORE Physical Therapy in the city of Orange, 1026 E Chapman Ave, Suite C. My doctor sent me to therapy for left hip pain due to arthritis. Dr. Ming Chui was my assigned physical therapist. Dr. Chui is a dedicated, caring physical therapist who will help you find "the balance" through targeted exercises and hands-on therapy. Dr. Chiu has a caring, compassionate approach to physical therapy that motivates you to perform the exercises at home which have been selected for you. Utsavi Patikh is CORE's physical therapy assistant. I can tell you Utsavi is a dedicated, caring assistant with a great personality. Utsavi administered laser therapy for my hip and groin. Thanks, Utsavi, for being my "laser buddy." Special mention to Christina at the front office and those caring assistants to Dr. Chiu. George and Luis were there to ensure I was doing my exercises properly and correcting me when needed. Thank you and God's blessings to you all! Sincerely, Norma B. read more

DO NOT GO HERE! I came here for recovery after surgery to repair my broken leg. I complained of extreme pain in my outer knee, the one area that my surgeon did not touch, and I didn't experience a break in, and it was dismissed as just being tight, and I had to bear through the pain. The staff would poke fun at me for sobbing during my exercises, forcibly pushing down on my leg, to the point I'd be yelling and sobbing. I was told they hadn't seen anyone cry like me, and I'd apologize to THEM, for being in pain and not composing myself. After months of no improvement in my range of motion and being medically gaslit for months by my surgeon and PTs alike, come to find out, I had a severe comorbid meniscal tear, which physically left me unable to straighten my leg. I was being physically manipulated with a bucket handle meniscus tear, and any time I complained or questioned why that part of my knee hurt, I was never taken seriously. While not entirely their fault, and I've been neglected by the medical establishment and my orthopedist alike for my meniscus injury I complained about for months, *they were unsympathetic to my pain*. They never recommended less strenuous or gentle techniques and blamed me for not tolerating the pain. Sometimes it's not that the issue is your patient is a wuss. I found the staff to be relatively unprofessional in their conduct, dismissive, and didn't feel as though they took their time with me during my sessions, which would be all of 10 minutes of exercises with an inexperienced student. They also tried to sell me on expensive laser packages that wouldn't have benefitted my specific injury. As other patients have said, the facility is run down and smells. I found much better treatment at Santa Ana Tustin Physical Therapy, and I highly recommend going to them instead if they are in network. read more

After a terrible prior experience at Orange Coast Physical Therapy in Huntington Beach, I was RELIEVED when I found CORE Physical Therapy and Dr. Ashley. She is an absolute angel with extensive knowledge, a calming energy, and a confident and friendly demeanor. I sprained both sides of my hips from a pretty bad yoga injury. She listened intently as I told her the story, my symptoms, and the history of my injury. She did a thorough assessment and came to a decision that we needed a solid stretch & strengthening program for a successful recovery. It is my fourth week with her, and I can already notice a big difference. My pain has substantially subsided, and I look forward to seeing her each week. We consecutively add more exercises as I get stronger, along with a quick hip and lower back massage from Dr. Ashley. The PT assistants are also very friendly and attentive. You will be in great care here. Thank you CORE PT! read more

Unfortunately, third back for a different issue, but Dr. Chiu and his team are amazing at what they do. Dr. Chiu oversees my case, as well as, hands on and provides physical therapy treatment which I may do in office and at home in between treatments. The team is well versed in activity and exercises which I don't always find enjoyable but I've come so far from two back surgeries and one knee surgery. His office and equipment are clean and the environment is friendly. I enjoy they can accommodate my schedule. I really like they offer laser treatment for concentrated areas needing more attention. I highly recommend this CORE Team of professionals in the Orange facility. read more

This place is a scam. I went in to cancel and paid them my copay. And told them to cancel me that I was not happy with their work ethic. He /she told me I could not do that. I had to have the treatment.??? I told her why. I've paid you you took my money i have receipts and I do not want your treatment. And that should be the end of it. So I left, and in about a month I started getting bills for the copay? Now this was a referral from my Dr. I called again explain it to the mgr and he apologized and said not to worry it would be taken care up. Well here years later they have sent it to a collection agency and want me to pay 100$. So now I'm going to have to get a lawyer involved Over this because they are crooks. Beware of these people. read more

Was so pleased with all of the employees and PT staff here! Dr Kahler was wonderful to work with and so patient. I already feel so much better after only a month. Great job of teaching ways to maintain exercises at home that don't break the budget. Highly recommend coming here! Thank you so much! read more

Ever since I started working at home with COVID in March of 2020, my back never felt the same. This went on for nearly a year. I tried going to a Chiropractor four different times, but the pain just seemed to get worse. I was a fool for putting it off as long as I did, but I received a referral to CORE from my Doctor. I saw Dr. Diane for the first time a little over a month ago. From my first appointment, she was extremely attentive and listened to every word. I had a great feeling about her since day one, and wasn't wrong. Each week, she gave me new exercises to use, and always adjusted my plan based on my progress. She was always calm and attentive. Not only that, she is a great conversationalist in general. I'm happy to report that over a month later, I'm on track and my pain has improved immensely. Of course, I need to continue my exercises, but I'm so happy with Dr. Diane. Thank you for helping me get my life back and not having to live in pain every day! read more

I would highly recommend you see a different physical therapist location. Not only was the scheduling unorganized but the actual doctor himself was unprofessional and rude to me. I will never step foot into this place again. read more

Dr. Ming and his PTAs are great! They are very educated and are through. I was able to work with multiple people during my time here. They really listen to your concerns and can adjust treatment based on concerns/needs. I didn't feel like just any patient here. They were also nice enough to email me my exercises before my insurance ran out. I would recommend Dr. Ming to anyone looking for an experienced PT :) read more

Core and specifically Dr Diane have really changed my life. I suffer from multiple health issues and started going to Dr Diane for one issue which she successfully helped me with. Then a separate Dr recommended PT for another body part and I said only if I can go to Dr Diane at Core. 3 yrs ago I needed a friend living with me, helping me with day to day care and today I'm able to do for myself. While I have a long road to resolve all my health issues, Dr Diane has given me the tools and confidence to be able to care for myself. To set realistic expectations and goals for myself and be able to reach them. Dr Diane is knowledgeable, patient and so very kind. She's giving me the tools to do things for myself that 3 yrs ago I thought was impossible. Thanks to her, and Katie, for taking such great care of my mind and body. I recommend them. read more

Recovering from a busted ankle and I have really enjoyed my PT time. Diane and Katie have been my team and I can't say enough about how their advice and care have helped me in my recovery. Gonna miss them once I am on my own. read more

This place is the most unprofessional place I have ever patronize. I am disabled, physically, emotionally, etc. I also have many health issues, as well as, needing ongoing physical therapy. However, this facility only wants to work with clients who have nothing wrong with them, accept what they are coming to physical therapy for. This is the last place I would receive physical therapy from. The only way I would patronize this facility, is it this is the only physical therapy facility my insurance would cover and then they would have to help me. By the way, Matt Reekstin says he is a practicing Christian, however, he sure does act like one. read more

My wife has been going to CORE seeing Dr Diane and raves about her care. I recently had back fusion surgery and requested them based on her recommendation. I've seen a couple of Drs there as I'm not picky and they've all been great but I do agree of my wife's recommendation of Dr Diane, she is very thorough and caring. Thank you for the great treatment. read more

One word about this place is attitude. Everyone here is so personable, nice, knowledgeable and professional. Just great overall attitude!! I had my reservations because I didn't see anyone older than maybe mid 30's but hey I've gone to establishment full of older supposedly more professional people and it sucked!! Don't judge, this place is a great! read more

Very happy with my experience here. Staff is helpful, knowledgeable and respectful. Place wasn't usually too crowded while doing exercises. Best of all they helped me alleviate my pain! They are serious about the cancellation fee but will encourage you to reschedule rather than just charge. A few times I forgot to go and they were able to reschedule for later that day. read more

Great place! Very knowledgeable and friendly staff. I learned a lot of great exercises that strengthened my knee and decreased my pain. Thank you so much!! read more

Unfortunately, we have had to have a few PT sessions over the years at different places. I really appreciated the service my daughter got at CORE PT. They were clean, organized, efficient, professional, listened to us and our concerns, answered our questions, and provided us with valuable insight to make educated decisions about her care to move her forward. I can honestly say that the experience here was much more respectful than we have received at other PT facilities in the No. OC area. If you have a choice in care, I highly recommend them. The only reason they did not get a 5 star rating from us is their location/parking situation. The place is not easily marked from the street, the driveways are small/ almost hidden, and there is a limited/cramped parking lot. It's like a lottery with the other businesses to get a space. My hope is that they will expand to a better location at some point! read more

I can't wipe the smile off my face. But the funny thing is, tears are welled up in my eyes! You see, today was the last day of my physical therapy. For the past 3 months, I was treated by Matt, James and most recently Thea. The smile on my face is because I did something today that I haven't been physically able to do since being hit by a car over a year ago...I ran with Thea! Not only am I now walking without a limp (something that my orthopedic surgeon said I would have due to my great toe amputation) but I am running! The tears are because the physical therapists at CORE have rehabilitated me and have pushed me out of the nest. I owe them so much--I have restored my balance, strength, endurance and the confidence to do things that I thought I may never be able to do again. I feel so fortunate to have found CORE after being at another PT facility that got zero results and was a waste of time and money. Thank you CORE! read more

Without a question, from the first evaluation visit, to each subsequent treatment visit, the PT staff, Jon, John and Katy and others have been zeroed in on my health issue, never failing to personally work me through the important steps to improvement. The appointments have been on time, the office staff efficient, everyone pleasant and personable while being professional. All of this in a sincere effort toward my improved health. Grateful today and thankful for their existence... read more

Get physical therapy HERE! If you are looking for dedicated & kind people, this is the place to be! Most of my visits were with Diane Kahler and Jonathan. I always felt supported and informed. I also worked with Artie, Ryan and Ming Chiu. Each one of them take the time to evaluate how you are doing that day and since they saw you last. Then they show you what to do and gently guide you if you need help. They listen to what you say and let you know how you are doing. Up at the front desk is Christina and she rocks! She is professional, full of smiles, enjoys seeing the progress that people make throughout their time at PT and quickly gets to you your appointment. Christian is the massage therapist and he works wonders! I have only had one visit so far, but I will be back! I really enjoyed being able to ask him to focus only on what I needed, instead of a typical full body massage. I left my appointment completely relaxed and the effects lasted a long time! read more

My experience at C.O.R.E.has been excellent during my rehab from back pain. Friendly, knowledgeable professional staff who all show a personal, caring attitude towards all patients. I like the smaller, quieter environment too. Massage therapy available as well as personal training following prescribed care. Thank you to everyone there for quality physical therapy. read more

A friend suggested this place after I broke my foot. She said it was better than H&D. Since we really don't get much say with insurance any more, this just happened to be the place my insurance company approved. I had my reservations at first because of the building. It's definitely old. But, the people there are first class. Everyone who worked with me was very professional and focused on my treatment plan. They answered all my questions and made alternate suggestions when necessary. The only reason I don't give this business 5 stars is the building. The therapists there are the best! read more

Workers and therapists are nice and experienced and seem to know what they're doing, some ladies in the front desk could be less rude and should be taught how to deal and talk with clients.. read more

Matt and his staff were personable, very knowledgeable and supportive. Therapy was appropriate, progressively challenging and completely effective to get me back on my feet after surgery to repair a compression fracture of my tibia. I highly recommend this new CORE office. read more