I'm surprised that so many low reviews on this place. I've been here quite a few times over the…read moreyears. Today, I haven't absolutely great car wash. I got package number three, which is around $35 which included some extras. I don't wash my car very often, so I decided to get a good job. We got in very quickly, and it was relaxing watching the detailers do their thing. The detailer on my car was very careful, particular, and took a great care in working inside and outside. My neglected to get his name, which I'm sorry about, because he deserved great praise.

I'm i've been coming to this place for quite some time as it's convenient to my house in Encino…read more lately there's a very bad mold, smell in the walkway from the vacuum cleaner to the cashier it is very unhealthy and embarrassing for ownership to keep it like that They hardly put any money in this place. They do a decent job, but it's questionable. And I'm a Worker's Compensation attorney for a living. I feel bad with the workers. I know what the other side of the fence looks like.

Gary and his team are exceptional at what they do. From start to finish, the entire process is…read moreseamless--scheduling an appointment is quick, easy, and hassle-free, which makes a big difference when you have a busy schedule. They are always punctual, incredibly efficient, and respectful of your time. What really stands out is their professionalism combined with how friendly and easy they are to work with. They make you feel comfortable right away and truly care about delivering great service. The value for what you receive is outstanding--you're getting high-quality work with attention to detail at a fair price. If you're looking for a reliable team that delivers both results and a great experience, Gary and his crew absolutely deliver. You'll be more than pleased with the outcome.

Gary from Dedicated Detailing does an amazing job every time he washes my cars. He's very detailed,…read morereliable, and you can tell he really cares about his work. My cars always looks brand new when he's done. Highly recommend him if you're looking for a great detailer!

I cannot say enough good things about this business. The membership pricing and service is…read moreincredible and an amazing value. They also do an amazing job. I've been going to this car wash for 8 years now. I've only had two incidents in that time; both were relatively minor. When I brought them to management's attention, the issues were corrected quickly - both times. I'm looking forward to having my vehicles washed here for many years to come.

Theeee BEST oil change and car wash experience EVER!…read more Ignacio answered the phone when I called. He was patient and answered all my questions. When I arrived, he knew it was me. I guess by the description of my car. His customer service is top tier! Although the oil change office is closed for renovations, the outside seating area is clean and comfortable. The communication is great and the price is wonderful for a full synthetic oil change which included a very detailed car wash. The cashier, Lucy, was the sweetest. She explained the birthday club and had excellent customer service as well. The entire staff is great here. The guy kept telling me "it's ok. We can throw away the trash for you." I always throw away my trash from the car first. lol. I did that so they can focus on making the car squeaky clean lol. GREAT experience!!! 100%

This spot is a literal hidden gem! Reasonable prices, friendly staff, and prompt communication…read more Some of the larger commercial car washes in the area pale in comparison to this spot. I felt like my car was given proper attention and no surface was overlooked. For the price, you are given an expert wash. I love that you can hang out in Le Pain Quotidian or one of the other surrounding fun shops while you wait for your car.

This review is abt the owner of the business who seems be quite unprofessional, unethical and…read morehighly irresponsible. I brought my car for wash and one of the mats had lollipop stuck in one corner and smoothie spill on the other corner. I asked during drop off if this could be taken off and the guy seemed nice and offered to try. In my opinion he should have said that he doesnt have the right tools or skillset to clean the mat rather than offering to try at the cost of damaging the mat? It turned out the mat got clean but the corners looked sanded/grinded and the rest of the mat has a design of some sort. I messaged the guy at pick up, who said the design will go away when dry - it didnt! Then upon drying, i took the mat to show him the design and sanded corners and he said it will go away with use - i dont believe it! It's hard to believe this business cause the goal post keeps moving. No amount of brushing the mat is making the pattern go away. The more concerning thing is that the owner completely disowned his business when i called him, he gave me a run around and then hung up on me. His employee made him call me back and he talked to me like he did me a favor by cleaning the mat?!!! His tone was offensive and rude and he obviously didnt take accountability of whatever happened to the mat. I would have liked the business to replace the mat THEY damaged or reimburse me for it. That would be the right way to handle an incident as such! The owner was in not apologetic of what happened, instead deflected what happened.

An update is needed! Took my car in yesterday a little after 3pm and didn't wait to long for…read moreAlejandra to give me the ticket. She asked me to move forward so the guys could do the vacuuming. On a Friday afternoon, there were a lot of people. Left my car in there own hands and asked for the regular package since they have a lot of options to choose from. I also had a $3.00 off coupon and redeemed that once I got in to pay. Let me not forget to mention, wanted them to do armor oil for my tires/rims. Ana, at the register took my ticket and honored the coupon. The total was $26.00 minus the coupon. So it came down to $23.00. Where else can you get a nice car wash/vacuum for such an affordable price?? Last, but not least Omar was working on my car and did a spotless job cleaning the inside and the outside of the car. They have drinks, air fresheners, sun glasses and other things inside for sale. Was very content & satisfied with my car. It was dirty & dusty. Thank you all very much. If you want to read more about my review, feel free to read my previous review from back in 2025.

This used to be my favorite car wash that I went to consistently for over a year. After today, I…read morewill never return. I paid $60 for a hand wax and wash, interior and exterior. When I was given my keys, they turned out to be someone else's. I didn't realize until I was about 30 minutes into a 1 hour and 10 minute drive home. Because of their mistake, I had to turn around and drive 30 minutes back in worsening Friday traffic, just so another customer could get their keys and be able to drive home. That meant wasting gas, losing time, and then having to restart the entire 1 hour and 10 minute drive home again in the middle of Friday rush hour. When I returned, there was no direct apology, and the situation was handled with confusion at the register. On top of that, the interior of my windshield was poorly cleaned, with visible streaks and haze that became especially bad as the sun set. This is the main reason I had been coming here in the first place. The wash was refunded, but the combination of mishandled keys, wasted time and gas, lack of accountability, and poor workmanship is unacceptable. I will not be returning.

I absolutely love this place. The monthly membership is only twenty two dollars and it is beyond…read moreconvenient. What really sets it apart for me is that they let me vacuum my own car. I genuinely appreciate that because I am very particular and I do not trust anyone else to do it properly. In the past it has always ended up worse with scratches or missed spots so being able to handle it myself is a huge plus. The convenience alone makes it worth it. I come here several times a month and if I paid per visit it would cost way more. I would probably get my car cleaned about four times a month anyway so the membership more than pays for itself. The value is absolutely there. On top of that the service is excellent. Everyone here is friendly welcoming and helpful and the whole experience is smooth and stress free. It makes keeping my car clean easy and enjoyable instead of feeling like a chore. I highly recommend this place if you care about your car and want something affordable convenient and well run.

Great car wash. Quick and easy. Come here most weeks. I should probably sign up for the membership.read more

This is actually the best drive-through/do-it-yourself car wash I've ever been through…read more It is staged by people and they're very nice, polite and professional and explain everything to you, specifically if you have ski racks like I did, they can actually reduce what the machine does so it doesn't damage those particular items and she also took $5 off of the wash that I chose due to that. They always have a large collection of customers, the flow of traffic through the car wash is very efficient and once you're out, your wash includes vacuuming as well.

First and last time at this location. Mechanical failure…read morewhich Is understandable, but the fact that they left me drive off with soap all over my vehicle is not okay. No apologies, just gave a refund and goodbye.

"One, two, three o'clock, four o'clock rock Five, six, seven…read moreo'clock, eight o'clock rock Nine, ten, eleven o'clock, twelve o'clock rock" We're gonna rock around the clock tonight... Wednesdays rock here in Sherman Oaks...$7 Car Wash Deal, yes! My new favorite day of the week to get my car washed! My car was sparkling when I drove off the premises. *Very friendly here with plenty of vacuum's to clean the inside of your car. Mornings and after lunch are the best times to hit this spot... *Located on Van Nuys Blvd and Chandler ~ and that's all I have to say about that...

Van Nuys, CA I got a…read morecomplimentary basic car wash from the Subaru dealership after my routine service which was quick and straightforward. If you pay out of pocket, it is affordable also. The place is easy to find, good thing it wasn't busy when I pulled in. An employee helped me out at the payment area, and another employee guided me before going into the tunnel, which I appreciated since I've had a bad experience somewhere else before. Plenty of parking afterward to finish cleaning your car, and the vacuums are free. Quick, easy, no complaints.

I've been coming to Xclusive Auto Spa for the past two years, and I can confidently say they never…read moredisappoint! Every time I bring my car, it looks brand new by the time they're done. The way they detail both my car and my wife's car is nothing short of remarkable. Just take a look at the pictures of the results--they speak for themselves! I highly recommend this place. If you can't make it to their Sherman Oaks Westfield Mall location, they also have spots at Topanga Westfield and Culver City. Definitely give them a try! If you're at the Sherman Oaks location, ask for Biggie--he's the best!

Great team and management. They pay close attention to detail and wash your vehicle like they would…read moretheir own.

Had ceramic coating done. Excellent service and job. Came on time and was super nice.read more

James did an awesome job at removing the minor scratches around my car! He was communicative,…read morefriendly, and went above and beyond to make sure I was satisfied with the look of my car. 10/10 recommend.