Great place I love all of the new options and reptiles available…read more We've received a few animals from them that were abandoned at the store to be rehoused. Along with our own research, the employees thoroughly explained their care needs, and even after adopting them, they are always checking in and asking about weight gain growth and quality of life The employees love what they do, are passionate about the animals and are always so helpful with any questions we have

My family went in to this shop on Sunday morning 5/3/2026 to purchase some Blue Feigning Death…read moreBeetles for my 7 year old daughter. When my daughter asked to hold one the guy working that day (Mike) grabbed a bearded dragon and gave it to her instead. The bearded dragon just sat there with his eyes closed. She immediately fell in love and he said he had everything we needed for him and it would cost us about 300.00. He said he was 3 years old and just cleared medically for sale. He was very calm and cold and Mike said that's because he was in brumation currently and also his enclosure there wasn't warm enough for him. He gave us a tank, some sand, a log, a bowl, and a dual light with a ceramic heating bulb and mini UVB light. He said that's all we needed. I asked about food and he said just give him as many crickets as he wants every day and calcium 2x a week. We got out of there for about 400.00. As soon as we got home we started doing research an found out the tank was too small for a full grown bearded dragon, the substrate was wrong for a bearded dragon, the UVB light and heating element were also incorrect. The feeding instructions were wrong, bearded dragons need a variety of bugs weekly and fresh mixed greens daily. They didn't tell us he needed hiding spots and climbing spots. We ended up ordering the CORRECT size cage for a bearded dragon and tons of other things he needed we were either told incorrect information about or just not told entirely. Then as we continued researching, we realized that this bearded dragon was very ill. We had to rush him to an emergency reptile vet where we were told that this bearded dragon had obviously been mistreated for a very long time and poorly cared for. He was extremely malnourished, underweight, dehydrated, and they had also found a mass in his abdomen. He then recommended euthanasia or attempting to syringe feed him to see if he might come back from this. Since we were told he was 3 years old we obviously wanted to try everything we could to save him. On the way home from the vet a different employee from the store found my personal Facebook profile and then continued to inform me the bearded dragon was at the end stages of his life and that it's my fault for purchasing a clearly sick animal and trusting their employee to know the proper information and care for this animal. They admitted to knowingly selling and profiting off a sick animal that was dying. They emotionally manipulated a 7 year old little girl and her whole family just to make a quick buck and move product. They refuse to make this right. I've attempted to speak with the owner multiple times to no avail and after the incredibly unprofessional conversation with this last employee Tina I'm done trying to give chances. I will be reporting to the BBB and calling the department of Riverside animal abuse division to report the conditions these animals are being kept in and the state of the animal they sold me.

Friendly staff , large variety and great products. They are very knowledgeable and always recommend…read morethe rite products at a great price.

I love shopping here wonderful selection, lots of Evangers to choose from!…read more My dogs think that I cooked all day when I serve them the Evanger's Hand/Packed line of cans! Hunk of Beef Chicken Drummets Chicken Casserole and the whole Sardines are just a few and of course the 100% Organic Evangers dog dinners and toppers are a hit!

I wanted to rave about how wonderful Pets R People 2 are. Tina my favorite groomer! She genuinely…read morecares about your pet - at least as much as you do. Tina is the best at caring for dogs with skin conditions. Poor Paxie suffered for several years...and I am not saying Tina cured him - but her hard work and willingness to try different solutions has made Paxie a happy happy boy. No more medications...just a high and tight cut and his skin condition is 98% cured. Paxie's Sister, Rudy does not have any special conditions - she just likes a nice wash, clean ears and tidy toe nails. Roxane is wonderful and does pick-up and delivery - although I do drop-off and pick up my Paxie and Ruby - I bet the pick-up up is pretty nice for us busy peeps.

I'm new to the area and after Intensive research and reviews decided to pick Pets R People 2…read more I went online to setup my appointment. Online setup was for one dog and I called ahead to say I actually have 2 dogs, 2 small Maltese mix dogs both under 10lbs and Roxanne told me it was fine and schedule both my dogs for an 11am appointment. Everyone was so friendly and nice. My dogs groomer was Marissa and OMG she did better then what I expected. She did such an amazing job they both came out looking so good, they definitely have my business because I couldn't believe how they both came out, she did such an amazing, great job. I absolutely loved how they both came out. I truly can't thank her enough. I'm very happy I decided to pick this grooming location.

Thank You! Ariana, assisting in Hemet from Banning. You made my baby girl Teddy beautiful and…read more happy . She is very happy and no signs of anxiety, meaning you took very good care of her while grooming. Thank you very much. Hopefully we meet again and you continue to make other fur babies happy.

Incredible kind service from the BEST Groomer Sabrina. My dog has been getting groomed for the last…read more10 years on a monthly basis. Sabrina is an outstanding Groomer who cares about all of the pets she grooms. Sabrina is deeply appreciated by me and my dog Halo absolutely loves her! She is the BEST !!!

Store hours are GREAT! Courteous staff always greets you with a smile and willingness to assist,…read moreflexible schedule and competitive pricing

I had a wonderful experience with Selena my dog groomer! From the moment we arrived, she was kind,…read moreprofessional, and made my pup feel comfortable. Reese's came home looking clean, fresh, and absolutely adorable. Selena took her time and was patient with grooming him. She definitely groomed him with great attention to detail, and it was clear she genuinely care about my dog. She provided excellent service was timely, and the communication throughout the appointment. I drove from Murrieta and I am glad I did. A previous customer referred me Selena and I highly recommend her to anyone looking for a trustworthy and talented dog groomer. We will definitely be back!

I finally got a chance to visit this store. Store front looked great with merchandise stacked, nice…read moreand neat, a little dusty but then again in this area it's hard to keep surfaces dust free--anyway, it looked like an ole fashion mercantile spot, Loved it! I was looking for a replacement tire for my wheelbarrow and spoke with sales associate, Rene. He was very knowledgeable and provided excellent service. I purchased a replacement tire and he offered to assist me in installing it, unfortunately the lug nuts and parts of the wheelbarrow had a lot of rust and I wasn't going to be a quick tire change. I really appreciate Rene's effort and really liked the assistance and courtesy extended to me as well as the excellent customer service. I will definitely be coming back! Thank you!

Go to anyone but the one in Hemet staff undertrained MNGs all rude and disrespectful Just a dud…read moreavoid

Adopted two dogs Nice staff…read moreClean kennels A lot of cute dogs Good shelter The price for adoption is good Supplies licenses Spay/neuter great Microchip available

2.8 stars. I can see…read morewhy now. My 80 year old Grandma found a sick cat with symptoms of rabies and had a throat issue. She trapped it and took it here to see if they could help, she was told by riverside animal control to take the cat here to Maybe euthanize so it would no longer suffer. I get you don't do those things here but for an 80 year old grandmother who is just trying to do the right thing, you could of shown compassion. Instead, you make her feel ashamed because "she probably was feeding the stray cat!" You made her leave where she was lost on what to do and she cried because nobody could be bothered to help an old lady. Im not asking much but for you guys to do better. That front staff is what is wrong with the world. Id say have a great day but ehh I could careless. P.s we like the accountability your employees made when we called to try and figure out what happened and you didnt like the tone and hung up the phone. That's professionalism at its finest

Extremely caring and organized. I recently had my dog fixed and they were so helpful and kind. From…read moremaking the appointment online to all the follow up and reminder emails to picking up my baby, it was all a smooth process. Paying online ahead of time saved so much time. The price was 1/10th of what my vet quoted.

I found two dogs on a busy road and they jumped into my car. I went to the closest vet and found…read morethat they both had chips and had been adopted out from Haven Pet Center. The person who adopted the dogs was not responsive. Animal control stated that Haven Pet Center was supposed to take them back in. Since they say they are a no kill I was happy to take them back so they could be adopted. However, when I called them they refused the dogs and told me to take them to the kill shelter. So if you are thinking you are doing good by adopting from here because they are "no kill" just know they are happy to send their own dogs to the kill shelter.

As a first-time cat owner, I was pretty overwhelmed trying to figure out the best food and supplies…read morefor my cat, but Brittney at Tom & Hound was incredibly helpful! She took the time to help me find high-quality food options and explained everything in a way that made me feel confident instead of stressed. She was patient, knowledgeable, and reassuring throughout the whole experience. You can really tell she cares about both the animals and the customers. Thanks to her, I left feeling much more prepared and excited for this new journey with my cat. Highly recommend stopping by and asking for Brittney if you need help!

Been a long time customer but never wrote a review. Great food, prices, and nutritional/health…read moreadvice. Many recommendations that helped my Berner Dexter thrive almost double the average berner lifespan. Unfortunately we lost him 2/12/2026. I came into the store wanting to share and say thank you. But there was a good vibe in the store and didn't want to bring it. So thank you to Tom & Hound! Dexter will be missed but if I can ever get another dog I'll be returning!

We have used Monarch Raw Pet Food for almost a year and our dog LOVES it! She used to be a pretty…read morepicky eater and would sometimes refuse food when traveling but not with this. If I am 5 minutes off schedule feeding her, she lets me know! Other than the fact that she loves it, it really has helped her digestion. Even on "quality" (read expensive) commercial dog food, she had inconsistent issues with processing it through her digestive tract. At first I thought I wasn't feeding her enough (even she looked at me like WTHeck? More please) but she has maintained a healthy consistent weight and is very active. I would highly recommend using this product for a long healthy life with your pup!

we love monarchs products! they are decently priced for what you get. Our dog was originally on a…read moreraw food diet, but we couldn't afford it for a while so we put him on kibble, his breath started to stink and we barely were saving money Either way on the kibble vs raw food. he Didn't even want to eat his kibble half the time. So we found monarch and weve been buying from them since! his breath has gotten better, teeth are still pearly white and he's 4 years old. the bones help clean his mouth after we feed him dinner. he knows the sound of the jerky bags too lol It's super healthy for him and he loves it! I highly recommend all their food products for your pet!