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    The Home Depot

    The Home Depot

    (36 reviews)

    $$

    I went to home depot to return an item. Parked in between 2 curbside pickup spots which had no pick…read moreup sign. Karen that was working at the return desk comes storming out the store and approached me with her angry face wanted to know if I was waiting there for a pick up. I said no im returning something and this is not a curbside up spot. Then she goes marching back into the store with her angry face. I go to return at another desk then go back to my car. As I'm sitting there KAREN comes back out with another guy and yells out I HATE WHEN PEOPLE PARK HERE!!! Then she tells the young man to move the sign to where im parked. Why would a employee be bothered watching where customers park when you should be doing your job in the store Then be so bothered that you have to come out and move the sign so it looked like im parked where I shouldn't be. Nov 3

    I've shopped this Home Depot since it arrived in the valley. I also shop other big box stores - we…read morehave a huge shopping plaza now which has ruined the small town of Kalispell but I guess is needed to attract tax money for the city. I've done secret shopper visits and I've visited every section of this store. Sometimes I've asked for big orders or hard-to-find items. I've even ordered appliances, lots of lumber, you name it. You know what I've observed? The employees try their best to help. If they don't know an answer, they find one. Another thing I noticed? The customers and contractors (especially from out-of-state) are insanely rude. I watched one old lady verbally beat down a young girl who was trying to help her with carpet. Why? I've travelled to Seattle, Los Angeles, Dallas and Denver. Big cities bring big egos and attitudes, and rude behavior. The new arrivals in Montana need to understand WHY they are moving here. Your big city rudeness doesn't float with Montanans PERIOD. To the woman who had to dig up her plants to return them - HOW does Home Depot know that you're not trying to plant your garden on its dime? And if all the plants are dead AFTER YOU planted them, how is its the store's fault? Maybe gardening isn't your thing. You're lucky you got a refund at all. These privileged elitists are moving here, thinking everyone is their personal slave. I've seen this behavior at fast food places and restaurants too. Please keep your big egos to yourself, realize why you moved here, and learn to assimilate. TRY to be friendly, knowing that the reason they are working there is probably because you are displacing them out of affordable housing and they HAVE to work there. LEARN to slow down. Not many people wanted you here in the first place. If Montana's speed is not up to your liking, you are free to move back to that state you came from. To everyone at Home Depot - I see that you are doing your best. It's got to be exhausting - retail is one industry I would never want to work in (I'd probably get fired for tearing down a rude customer - lol). You all make the wheels turn in our economy. Thank you for all you do.

    C H S - gardening - Updated May 2026

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