I found all the staff friendly and competent. They're always helpful and keen to see my dog. I…read morethink mainly that has to do with the fact that I'm uninsured and pay through the nose for treatment. As with all vets the drug prices are extortionate. At least double the price of what can be had by buying from an online pharmacy. But they have you by the short and curlies. You must have a prescription, to get a prescription you must see a vet and pay for their consultation. Once you have had the consultation you must then pay for the prescription. The prescription only covers one drug, so if like me you need two you must pay for two prescriptions. I still save nearly £1,000 per year by doing it this way, so you can see just how extortionate vet drug prices are in order to still save that amount of money.

an excellent practise situated on the outskirts of loughborough , friendly service and lots of…read moreinformation

They killed my beautiful Persian cat He went for his annual…read morecat flu booster, Within less than 48 hrs later he was dead! The practice manager when he did decide to respond said: 'Perhaps he had an underlying health problem' I think not! He was perfectly healthy before he went to these vets??? Avoid at all costs! Go elsewhere.

From the owner: We are a small animal general veterinary practice. We specialize in caring for our clients pets and…read morestrive to offer great care and great value. We have operating and x-ray facilities on site. We are really convenient for clients in Coalville, Loughborough, Shepshed and surrounding areas. We are close to Junction 23 of the M1 in Shepshed.

This veterinary practice, actually in Sileby, not Loughborough, has a most excellent avian vet -…read moreCraig Hunt. He is very knowledgeable about pet birds of all kinds. We had a tiny budgie that required an operation and he and his team did a fabulous job. The budgie is fine now and the stitches were so tiny you could barely see it. Also very reasonable prices.

I used to take my African Grey parrot to see Craig Hunt at Chine house vets. My first impression…read morewas positive as he was very knowledgable. However that's where the positives stopped. I feel Craig suggested a load of tests and procedures that I felt were not necessary. My parrot had a small lump under his wing. Craig took samples of the lump and apparently ran tests and never got to the bottom of it. He suggested amputation of the wing. I think this is completely ridiculous as he never got to the bottom of the lump which most likely could have been solved with antibiotics which another vet told me. If you had a small lump on ur hand and the doctors suggested to amputate your hand without getting to the bottom of the problem, I dont think you would be happy!? My parrot spent several days at the vets for treatment, Craig promised to call every day with an update, which he failed to do. When he did eventually ring his phone manner was terrible and talks over you and doesn't let you get a word in! The second visit with the same problem with my parrot he suggested straight away to have the wing amputated. I suggested he run a biopsy first and it was like money bells rang in his head and he jumped at the chance to take even more money from me as he didn't suggest this himself. When I payed the bill, after studying the invoice I realised duplicate charges on the invoice which I had to call up to get refunded. Considering my parrot was very ill and he suggested we come back for a check up the following week and potentially more treatment, he has not had the courtesy to get in touch with us to see how our parrot is doing and why we haven't returned for the suggested check up. After paying near £1000 I would expect this courtesy at the minimum. I would definitely NOT recommend taking your pets to see Craig Hunt at Chine House vets.

I have to say that these vets are quite good. They are a bit pricy but what vets isnt these days…read moreand are available during emergencys, which is reassuring. The vets themselves are very friendly and knowledgable,I take all my pets here. The only problem is they can be a bit awkward to get to, if you dont live in the area, but there are plenty of buses that go near so no worries.Definately recommend.

We visited this vet today (18/04/2011) for the first time after recieving a recommendation from a…read morefriend. Upon arrival, there was no introduction from the vet, and did not see to want to meet my nervous german shephard. The vet seemed very annoyed that he was meeting a new patient, and after I asked him why he felt so upset, he became verbally aggressive towards myself, pregnant fiancee, and dog. After he started to verbally attack us about the nature of our dog (whom is very anxious around new people as he is a rescue dog), we decided to leave. I would not recommend this man to anyone! He is a very rude, arragant and a vile man. I do not know how he has sustained his business so far.

i have used mr matthews for years as have other members of my family, yes i agree he is outspoken…read morebut at the end of the day he is dedicated to treating sick animals also i recently had to have my dog put to sleep and it was then i saw a compassionate side to him. I hope he sticks around for a few more years a grateful dog owner