Arrived 15 minutes early and been told that my cat doesn't registered there even though the email…read morestated that me and my cat is registered in there. Took a day off to make sure my cat got sorted. The lady on the desk make it sound like the fault is on me that I came to the wrong branch, which is unacceptable and quite rude since the email I got is a proof of that. The only good thing is she managed to request appointment in the other branch which is in the other side of the city and is quite hassle to get there because of the distance and there is an repair on the other place so the parking will be a nightmare. Please own it if you made a mistake, that's the point of the customer service. Don't make it sound like your patient made a mistake and make us feel bad about it. My cat is already stressed, me and my fiancé also struggle about it, but please please don't make us feel even more worse with trying to put the blame on us. I really appreciate that you manage to get the appointment sorted in different place on the same day. Thank you for that. This review is for the service from the front desk customer service and the system, not for the vets since this is my first time there. Hopefully the service in the front desk doesn't reflect the quality of the vets for Daisy.

Excellent vet. Clean well staffed with very knowledgeable medical staff. Doctors were very gentle…read moreand kind to my two kitties, as well as informative about the heart murmur that one has.

Looking at the reviews this vets seem to have improved considerably…read more I used them around 10 years ago. The turning point for me was when I rang in as an anxious pet owner asking about treatment for my dog, the receptionist thought she put me on hold. She then proceeded to use every F word possible and scream that she couldn't F'ing cope with me. Her supervisor came on the phone and I advised her that I had heard everything and she could only apologize. I immediately changed vets and informed them that I could not leave any animal of mine in their care if that is how they spoke about their clients! I also took a Terrapin in for treatment which I had found, the vet looked and hinted they were not funded for wildlife but said the Terrapin looked alright. I then rang the RSPCA who took the poor creature to a sanctuary, it died en route. Coincidentally they then took it to Peak Vets who diagnosed extreme muscle waste. So not alright then? Still they didn't have to treat it as it was dead. The Partner Steve rang me to ask me to clear my bill, no apology! He has since retired. So it was 10 years ago, still a lot of the staff I spoke to are still there. Sorry but had I not heard how that receptionist/vet nurse and her disgusting and disturbing outburst then I would have been none the wiser. Lets hope they have changed!

The staff here are absolutely wonderful with all kinds of animals and we've taken all sorts down…read morethere; cats, dogs and even degus! Both vets obviously love animals and they are wonderfully reassuring to us worried owners too. The reception staff are also extremely friendly and are on-hand to answer enquiries by email as well if you haven't got an urgent problem. I would definitely recommend these to anyone in the area.

As a GP I realised that through no fault of their own, our local vet could not deal with the ear…read moreproblem that our pointer 'Thor' had. We felt it our obligation to find the best treatment that we could and we found that with David Bentley who knew exactly what to do in providing expert treatment, on-going care and follow up! Although 70 miles from home we felt that it has all been worthwhile. David is on the phone if we need him and even opens his surgery early so that we can get back home to resume our usual day. Totally professional with the latest equipment and well researched up to date care and a genuinely nice person in whom we have the fullest confidence!

From the owner: Specialist Veterinary Dermatology clinic. Diagnosis and treatment of dogs , cats and other species…read morewith skin problems and ear problems. Video Otoscopy, Class IV Laser, Intradermal Skin Testing for allergic skin disease. Ear surgery. Qualified Veterinary Dermatologist

I can't say enough good things about the vet who operates this business: Geoffrey Smith, MRCVS -but…read morelet me try! His business is small and run out of a house (that I assume is also his home). He is the only vet there and so you get his full and personal attention (he did take a brief vacation last year when he had a young lady take his place - and she was wonderful too!). Indeed you could imagine a British TV show about this man and his business. Oh wait a minute - that was done already back in the day (1978-1990): "All Creatures Great and Small" The surgery itself comprises a waiting area and his office/surgery. We LOVE the personal service that he gives, so does our beloved little guy "Ricky Martin" our 6 year old Jack Russell/Chihuahua mix born (and dumped roadside) in Houston, TX - thank goodness we found each other!! The occurrence that comes to mind is about 6 months ago when little Ricky (on an extended leash while walking with me) was attacked with no warning by a ferocious German Shepherd (Alsatian) which the owner was allowing to run free (forbidden in the UK) - yes I later found the address of the thoughtless owner, reported him to the police and now he has to keep the dangerous dog on a leash with a muzzle or he will go to prison. However, Ricky was bleeding and we got him immediately to the Doc who calmed him, shaved the area of the bite, studied and informed us that had the bite been 1/4 inch deeper or 1/4 inch to the left the carotid artery would have been severed and he would have bled out on the spot. He explained everything to us, advised why he was NOT going to use stitches, gave us painkillers for the little guy and antibiotics. Follow up a week later and all has been well since he pretty much fully recovered a month or so later. Poor little Ricky will not walk with me through those areas where he was attacked - his memory remains, as does ours of this wonderful, caring vet Two big thumbs up and one little paw up! Review # 109 2019

Our family have used this veterinary practice for years but today was the last time . We took our…read moredog today to have her post operation check up ( already included in the price of being spayed ) during this consultation we asked about steroids that our dog was taken off of for her operation and they very cheekily they charged me another consultation fee !! I question the fee after I'd payed and was told that's how it is . We will not return

This is a great vet for dogs. They provided excellent care for our three elderly dogs right up to…read morethe end of their lives, and they will also handle cremation if your dog dies. They are very sensitive and professional.

Such a superb vets. I have a number of pets but the most recent visit I had to make there was for…read moremy dog. He had to have surgery and stay in for a few days and well, he didn't want to come home! They are well cared for and loved by all the staff there. They use their name to make them feel at home. I was given an initial quote which seems very reasonable although after the surgery they said they had complications which then increased my bill which is understandable. It is quite a busy little pratice but they do make room for you if you call for an appointment. There are emergency consultations too. A great vets and the only one I ever go to now.

great service by caring friendly staff, who are always happy to help with a question that needs…read moreanswering, helpfull in a time of need when you have a ill pet and will get your animal seen by a vet in no time. they offer free checks every year when you buy your worming tablets from them.

Ive been taking my cat to vets 4 pets for about four years now they offer a brilliant service…read moreextremley caring good experts. They always put your pets first in everything that they do. Its really affordable also. Their is disabled accsess also and a free carpark at the back. .The vets are brilliant you can tell how much they love pets because they are so loving and extremley caring with your pets. My cat Chloe gets the best care and treatment. Ive tried other vet practices who in my opion arent as good as oadby vets 4pets who are excellent all round. I rate them excellent in all that they do for you and your pet. .