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    C & Y Pet Sitting Services

    5.0 (3 reviews)
    Open • 8:00 am - 8:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - C & Y Pet Sitting Services

    Pet boarding

    Dog walking

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    HIGHLY RECOMMEND High Caliber Working Dog! ‍ I originally…read morecontacted Andrew about training our Rottie, Enzo, but chose another trainer because they were cheaper. BIG mistake. Six weeks later, Enzo came home basically untrained and extremely sick. We almost lost him. After Enzo recovered, we still couldn't control him. He was jumping, biting, destroying things and pulling so badly on walks that, with both of my shoulders already messed up, I physically couldn't handle him. We were actually considering rehoming him. Thankfully, my son called Andrew at High Caliber. I was hesitant after our first experience, but Andrew, Sam and the team completely changed Enzo. They kept us updated with videos, communicated throughout his training, and when we visited after three weeks, I couldn't believe the difference. Enzo has now been home for 10 weeks -- no jumping, no destruction, no dragging me on the leash, and no reacting to everything around him. Most importantly, we are no longer afraid of our baby and can finally enjoy him. The price is why I didn't choose Andrew the first time, and I learned the hard way that cheaper isn't always better. I don't regret one dollar we spent with High Caliber. Andrew, Sam and team -- thank you for giving us the dog we knew was in there. I would absolutely recommend High Caliber Working Dog to anyone looking for quality training. ‍

    after 2 month our Maggie , we couldn't be happier with her. they made such a difference with her…read more thanks Andrew and Sam

    PSS Pet Hotel - Upland

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    My dog Future goes to PSS once per week for day care and stays there whenever I go out of town or…read moreon holiday. They take great care of him and send daily pics which I really appreciate. I have a crazy schedule, and whenever I need to extend his stay, they are always more than accommodating and willing to help my guy. That flexibility gives me so much peace of mind. The best review comes from F himself though: as soon as I grab his overnight bad and start packing his goods he gets excited because he knows he is going to hang with his furriends. It's comforting to know he's happy and well cared for when I am away. My only request would be a live video feed at the facility so we could watch our dogs playing in the pens. I would love being able to check in and see how much fun they are having!! I highly recommend PSS Upland AND the Pomona lo.

    If I could give this place 1000 stars I would. This place is truly a gem. I can't tell you how much…read moreme and my Frenchie, Kingston adore this place, it's insane. I love the staff, the layout, everything! I've boarded my 2 cats and frenchie here múltiple times and will continué to board them here as I have to travel for work time time. My Frenchie, Kingston loves it here so much that sometimes he doesn't want to go home literally. And when he's home , he's exhausted !!He also does play dates here for a few hours and he meets his little doggie friends(also regulars here). The staff is so attentive and provides me daily photo and short text updates of how Kingston is doing. They communicate well here. Every photo that is sent to me, Kingston is smiling ear to ear! When I drop my Frenchie off here, I don't worry because I know that the staff is going to take care of him be that he is going to have fun here.

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    That's my little baby in the picture. She goes there 2x per week. It gives her a chance to run…read moreoff some of her energy and socialize with other dogs and they take good care of her. The staff is great. There have been times when I've been held up in LA and will have to call them last minute to keep Her for the night and their very accommodating. I can also get her groomed there which is helpful because she gets scared when she has to go to a groomer. Oh and if i'm never worried about her, I can just look through the video camera and see her playing with the other dogs. It's a definite, yes for me

    I hate to give this place one star just because I have had several unfortunate encounters with one…read moreemployee in particular, Crystal. To sum it up, she is pleasant until she's not. When you ask her too many questions that's she's incapable of answering or helping you navigate through, she becomes irritated and it shows. Simply put, she needs better customer service training, or a change of attitude because her internal temperament is being projected and spilling into her work and that is unprofessional. My fist encounter with her was when we did our tour, Junior was exceptional is giving a thorough tour and explanation of how the day is run at Dogtopia. Impressive and very clean facility. However, after my tour, Crystal went over the pricing , terms and contract. Of course I had many questions, she answered them to the point. in the end you could sense her frustration. I let it slide, because I was really impressed with the place . The second time, I asked her to make an appointment for me at the front desk. She then refers me to the app, which I was having difficulty navigating. When I asked her for assistance, she didn't not know how to navigate it herself and then annoyingly said- I'll just make it for you here but next time you can just do it on the app. I mean, c'mon it's part of your job, just make the appointment for your customer . The third was my last draw with her, I forgot to make an appointment , and she just gave me so much attitude and almost tried to turn me and my dog away. She said- we might not have enough crates because we're fully booked. Clearly she's making an excuse because if she's capable of problem solving ( which she acts like she is) , then her staff can very well obtain a crate from the other room. I've also had the experience of my dog being placed in the romper room without giving me notice ( which I did not complain about). So I know that moving her to romper is a possibility, instead of saying oh toy box is completely full. Instead of smiling and just make it work, she acted like she was doing me a HUGE favor and I was such a nuisance. I spoke to Junior who was very professional and apologetic about the situation. I am extremely disappointed that amongst your team of extra ordinary professionals like Mercedes, Junior and all the coaches who lovingly welcome my dog, she is the most inauthentic of them all. Junior tried to defend her by saying- I've seen Crystal provide good customer service and my response to that is- she does until the conversation does not go her way. Meaning it's her narrative that we customers have to follow. I think not. Do yourself a favor and provide more training for her, because one bad seed can ruin your well managed business and good reputation.

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    C & Y Pet Sitting Services - petboarding - Updated October 2026

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