I agree with Justin. I should have written my review a while ago. The stress of a remodel and…read moreworking with numerous contractors is daunting to say the least. I ordered my tiles from Shaun at LA Floor Coverings. Shaun is knowledgeable and delivered. He is a breath of fresh air to work with. I did not say this before, but I am saying it now. You are great! Great customer service and a pleasure to work with. I love my floors and bathrooms. Rancho Mirage, CA.

The quality of customer service I recently received here was like a breath of fresh air during…read moretimes when it seems like good true customer service is so rare to come by anymore. The order process was a breeze and the item was delivered sooner than it was supposed to. I shopped really hard for the rug I ordered and they had the best price on the internet. hands down. Unfortunately the rug I ordered seemed to have some manufacturing defects. This is where Shaun comes in to the picture. I sent an email explaining the issue, and they took care of me better than expected. Thank you Shaun. I am all the way in La Jolla, CA but I will always order my rugs from here from now on.

Tired of trying to do business with this store that is never open when we come by during their…read morepublicly posted business hours. Three strikes and you're out. Nothing on their answer machine about being closed, nothing on Facebook about being closed. A flyer on the door is their only notice.

Horrible service to be a local store. They actually tried to get over because they do not get a lot…read moreof business. I would suggest ordering the tile from them but make sure you are not getting a cheaper version than what they are showing you... DO NOT LET THEM INSTALL THE TILES AS THEY WHEN TRY TO CHARGE YOU MORE THAN WHAT THE WORK IS WORTH.

Can't speak to the quality of y'all's services because I haven't used them, but tracked down this…read morepage to give a 5 star character review and say THANK YOU FOR YOUR HELP!!! Can't thank these guys enough. Not only did they not hesitate to help me to help me when I approached their flooring truck in a state of panic as moments before I had somehow managed to lock my keys INSIDE my car, but they were so nice throughout the entire interaction and so quick at problem solving. They saved me from having to call triple A and potentially wait hours, or worse considering I couldn't get access to my cell phone. Could not have been in a more vulnerable position, so these guys pretty much saved my life. YUP you read that right my dumb ass had safely made a 10 hour drive to New Orleans just to end up in this situation right as I arrived, mind you with all my stuff in my car. Was at one of the Claiborne gas stations (for reference, not necessarily the safest area) with an almost empty tank, get out to fill it up, bumped my car door I guess and BOOM it was locked and the keys were locked inside on the drivers seat. My cell phone was in there too. Easily could have turned real bad real fast. Was not my finest moment, and was hesitant to share this story to share on the internet because it makes me sound like a huge dumb ass...however, it bring me joy to know there are people out there like this who don't hesitate to help complete strangers when they are in trouble. They said they wouldn't accept my money if I tried to pay them so this share was the least I could do! Worth the share to give the deserved shout out! THANK YOU GUYS AGAIN!!

Your experience may not be the same as mine but overall I'm happy with my flooring. But it took…read moresome work to get there. If you're interested, I'll explain. I needed to replace 480 sg ft of old ceramic tile. LL Slidell helped me through the decision as I was doing entryways, kitchens and baths. After weighing the options , we settled on vinyl plank. Then the hard part - picking the right color. There are soo many. After narrowing it to two, LL sent someone to measure inspect and estimate. They would have to move furniture and I agreed on small upcharge for that. After all was said and done a quote was given and contract signed . The installer is a sub for LL and soon contacted me to schedule. A date was set and they arrived as promised. After the old floors were demoed, floor leveler had to be poured. The installer had to get more. At my expense, as the amount was underestimated. He came back poured what he had picked up and needed a whole lot more . Thus another trip to LL and another up charge. All said when done instead of three bags the job took fifteen bags and two extra trips for materials. Then the floor installation began. I had specifically told the estimator I did NOT want 1/4 round around my baseboards upon completion and would pay extra for that. The installers would not do it that way stating it is LL policy to cover end gaps with 1/4 round. I agreed at that point knowing if they removed the baseboards they could have reinstalled or replaced but they would not do it that way. So finally the floor is almost installed but two boxes of planks were bad and had to be replaced. Unfortunately the closest store with them in stock was Baton Rouge-90 miles away. The installers took the trip and returned the next day, finishing up. Now, the floors look great and I'm appreciative the installers did a great job. But the cost went up 25% due to underestimate of installer, a professional, who told me he'd personally done 12000 floors. So , unhappy with the price and increase I went back to LL Slidell and made my case. Thankfully after a week of deliberation we came to an amicable agreement and they credited my card. Not all of the increase but an amount satisfactory to me. Otherwise they would have gotten the fifth star. If you're going to buy there be educated, patient and insistent. It worked for me and I'm happy with my product and installation.

We had a "specialist" come out who has installed floors for 15 years. He was nice enough when he…read moregot here but his bid was vague. We had questions. We called him SEVERAL times and he never returned any calls. Then we emailed. Never returned one email. We said if the listed bid was the price we were ready to schedule to get wood flooring in. Well, low and behold that was NOT the price. Ended up being near $15.00 per square foot to install new flooring in roughly 480 square feet of space. Do the math. That's over $6,000 to do a bedroom? WTF? If this place is the cheapest in town we're all in trouble. They estimated 4 hours installation. Wanted to charge us $2075 for the cost of that!!! DO NOT LET THEM SWINDLE YOU INTO THINKING THIS SERVICE IS MARKET VALUE. You can get it a WHOLE LOT cheaper. Do your homework. I will update as I go and let you know what I find out. Oh and BY THE WAY the wood we needed = OUT OF STOCK! Lacomb OUT!

We had such a great experience with Ed and Floorcrafters. We planned on doing our floors for over…read more1.5 years and each time Ed came out, it wasn't yet in our budget. They were so patient with us and each time came to look at the house and give us an estimate. When we finally did decide to repair the floors, it was seamless and the floors look gorgeous.

Floorcrafters did a beautiful job repairing and refinishing our wood floors. We had a lot of…read morebuckling and cupping due to excessive moisture. I was afraid that it was an impossible task. However, they not only repaired the damage but managed to improve the look and finish. I would highly recommend this company anytime!