1. C and P Carpets

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Sherwood, AR

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C and P Carpets

1.0 (1 review)
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9 months ago

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Carpet Barn - Damage caused by carpet layer

Carpet Barn

(4 reviews)

They removed all of our upstairs carpet and replaced it with pet friendly tiles. We also had the…read morecarpet on our stairs replaced with pet friendly carpet. It's been about a year and we love it! Still looks great. They were efficient and professional. Very easy to get a hold of if you have any questions. We got a great deal on the tile and the prices were fair. Will use them again for any future needs. They have a ton of great options in their floor room.

We contracted with this Carpet Barn to install our new carpet. While they laid the carpet…read morebeautifully, they damaged all of our newly painted base boards. When we told them about the issue, they said they would fix it. They sent the carpet layer back with NO supplies to repaint the base. We had to provide all of the supplies: paint brush, paint, floor covering, etc. As a person in the construction industry, I know how long it should have taken to repaint the baseboards. He was there for approximately an hour. When we came back to inspect the work, it looked as if the person used his fingers to fill the damaged areas, instead of painting the entire board. We called to complain. They sent the same man back to try again. He did the same thing again, but this time he left hand prints on our freshly painted walls. We called his boss to explain the issue AGAIN. We had to bring in and pay an actual painter to fix the problem. Carpet Barn would not help us with this cost. We will NOT use this company again and DO NOT recommend them.

Builder One Carpet One

Builder One Carpet One

(1 review)

Terrible!!!!!!!!!!!!! Where do I start? After two days of installing new floors in my home, the…read moreinstallers didn't show up and Carpet One had to find new ones. I'll cut them slack on that because it may not have been their fault. However, when I ordered the floors I told them it would be a few months before I could actually get it done because I needed to save some more money first. Well, they started sending me bills the next week, and said they couldn't change it, so I was making payments months before getting the flooring. They didn't finish the end caps on my kitchen and now I have an ugly edge where the tile is raised at the doorways to the kitchen. They tiled in front of my dishwasher, not under it, so now that it is broken, I cannot get it out and replace it and have been washing dishes by hand for 9 months. And the WORST thing is that they did something to cause my upstairs toilet to leak, which damaged my living room ceiling and an antique table. After having three plumbers work on it, one says it is not a sealing problem and that he thinks they drove a screw through the pipe, and now either my floor upstairs or my ceiling downstairs will have to be cut out. I have called them about this and only got promises that they would get back to me. I finally gave up. It's going to cost me $1500 to get a working upstairs toilet. For two years I have had to go downstairs to use the toilet, which is not fun in the middle of the night.

C and P Carpets - carpeting - Updated October 2026

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