Great experience! They were easy to work with and clearly explained my options, including which…read morerepairs were critical, which could wait, and, if I wanted, how I could easily save money by taking care of a few very minor things myself. I rarely trust a repair shop, but Down Hone Diesel is one that I do!

Chandler and James said they could repair my daughter's diesel vw but after more than a week, they…read moresaid they couldn't. We had it towed by them to another mechanic and they said they had ordered parts. My daughter paid for the parts, which the new mechanic said were wrong parts after getting them. Tristar ghosted us when we tried to return the parts for a refund. Never use them for anything.

Chandler/Tristar Roadside Rescue was truly a 'Godsend' when the small bus I was driving to…read moretransport service dogs was loading up its last dog and smoke started coming from under the hood. It was in the 90's and the bus was not drivable. It was 3:45 pm on a Friday afternoon when I contacted Chandler...we thought the water pump/belt had failed. Chandler drove to where the bus was in Only, TN, assessed the situation, diagnosed the problem, drove back into Nashville for parts and returned to work on the bus late into the evening in a parking lot. I received at call at 9:30pm that he had repaired the bus. Chandler was an excellent communicator, completed the repair so quickly and for a very fair price. I would use Tristar Roadside Rescue again and would give more than 5 stars if I could! So thankful!

Needed a paint job for scratches / small dents on a car door as well as the back bumper, so I went…read morelooking for places on Yelp. I found this place, and we were a bit concerned when we saw there were very few reviews and nonexistent on google maps. Weirdly enough, when I first looked on Yelp, there was one review, and that one got removed? There are zero reviews currently, and the person I was messaging through the Yelp app said they just started their Yelp page. In any case, I asked a lot of questions through Yelp, and although the responses weren't the warmest, they responded quickly and I kept asking for more information because they were the cheapest for the work I needed. They also sent me some photos on work they've done, although none of them showed paint jobs (or before / afters). One of their responses made me uncomfortable - other shops I asked for the same work said it'd take 2-3 days (and three to four times the price). When the person from Driveway Doctors came to take a look at the car, they said they'd have to do a glaze and a finish - and could do it in one day. We wanted to know how these two layers would dry in one day, and none of the other shops said they could do it in one day. The response I got was: "this is our profession, we have all the tools and equipment we need to get the job done right and with quick turn around". That didn't really answer my question, and I followed up to ask for a clarification - no response. Eventually, I called the number listed on Yelp, no response but a quick text follow-up. I asked to talk to the person who came to look at the car, and we talked on the phone. He was excellent and explained everything, name is Mena. If I hadn't thought of doing this, I likely would've dropped it and gotten the work done elsewhere because the person responding to me on Yelp didn't seem like someone who cared much about customer service. In any case, I'm glad I pushed through because Mena (or Isaac?) did an excellent job. I'm not entirely sure who ended up doing the work, because Mena came to look at the car, and Isaac is the person we ended up paying (my partner went to meet the person both times so I'm unsure who it was). They pick up your car and drive it to a rented place to work on it (or you can drop it off yourself), and they did a great job, can barely tell the car was ever scratched. Turns out the person who worked on it is currently in trade school, but it was solid work - at least for now. Hopefully the materials used are durable and don't start to fade. We're very happy with the work, I just think the customer service aspect can be greatly improved.

This shop is very weird, I had got something painted and the paint never matched and then they…read morewanted me to pay more for them make it match and then on top of that tithe paint job was atrocious from how many scratches you can see though the paint, and also the paint is falling off by itself, if you value your hard earned money don't come here it's like there looking up to how do anything before they get the job and isn't very professional or anything

I came in because I thought my transmission was making a noise. They drove it and told me I had a…read morejutter and needed a new transmission. $6400. NOT TRUE!! I got a 2nd opinion and it was a fuel issue. I mean really???? Do you need the money that bad? Is it because I am a woman?? Terrible place!! Just don't even do it!!

yes, they're quick serviced and they do the job correctly but every time we get something fixed on…read moreour car, something else is messed with and it's been purposely messed with these people like to do that so you can bring your car back in and get more money off of you so be aware and check your vehicles after getting it fixed on with this place like check your vehicles before you leave because they are money hungry

They did wonderful job and were super responsive. Very helpful and reasonably priced. Much better…read morethan Elite!

I have a mixed review on this company. I called several months ago to have them come out and pump…read moreout my septic system. It took them a couple of days due to lack of personnel. No problem with that. The driver finally called and said they were headed to my house. He then called and asked if I knew where the septic tank was. Afraid I wasn't any help in that . I got home and saw where the truck had been in my front yard. Couldn't tell where they had dug in the back to service my septic tank. So here comes the good and bad. Good- they did come out. Bad- they left huge ruts in my front yard where they turned around Bad- I don't think they actually did anything. Good- they never sent me a bill. Bad- no communication as to why they did not pump out the septic tank. I'm assuming since I never got a bill for some reason they did not do the work.

I have Been buying Parts from them for years, if we ever had faulty parts they always take care us…read more Thank You!

Tomlin Diesel is hands down the best. I called to ask a couple questions and spoke to Jason Tomlin…read more He listened to my questions and offered to come to our house and check out GMC 2500HD diesel. It wasn't starting and with the below freezing temperatures I was concerned with damaging something. He arrived with everything to diagnose the issue. It was determined to be the batteries. He had anticipated that and had two with him that he quickly replaced. He then checked the diagnostics again and reset the electronics. It was fast, professional and beyond what I expected. We will be Tomlin Diesel customers for life.

The services here is outstanding. Quality, Work, fast and great value. Took my motorhome there a…read morecouple times now. And each time they did Fantastic Work at a really good price. I am so happy. I found a place that will fix my motorhome when needed.

I took my car here in 2019, for mechanical issues, and had an amazing experience. However, I took…read moremy vehicle today for simple bodywork and got quoted an outrageous amount on top of the fact they wanted to remove my back glass when it was never even necessary to begin with for the issue I had. I wouldn't have been as upset if it weren't for the nasty attitude the staff had towards me and the disrespect I felt I was getting no matter how nice I approached the situation. I definitely will not be returning.

Now this is a story all about how My van got wrecked, was…read morefeelin' let down, And I'd like to take a minute, just sit right there, I'll tell you how King Automotive showed top-tier care. In rural Tennessee, where we now reside, Cruisin' in the Kia with my fam inside, On the way to daycare, feelin' alright, When bam! -- a deer jumped out in broad daylight. One loud hit, yeah, the front was done, Headlights busted and alignment spun. I didn't lose it, just made the right call, Said, "Get it to King's -- they'll handle it all." The tow rolled up and took it from my place, Off to Ashland City -- not a moment to waste. King's took over and man, I swear, They fixed that ride like a craftsman's prayer. New parts gleamin', smooth as can be, You'd never believe it tangled with a deer at high speed. If anything, I'd say they're beyond elite, Went above and beyond -- no job too steep! So if your car gets wrecked and you're feelin' despair, Just send it to King's -- they'll get it repaired. From Dickson to Ashland, folks everywhere Know King Automotive reigns -- 'cause they truly care!