I'm giving Matt two stars because he is a nice guy. We took our blinds to have them cleaned on Sept. 5. We got them back about 2 weeks later... the 3 horizontal blinds were fine and clean but the verticals looked like they hadn't been touched! They were still filthy plus they were wrinkled and the panels looked 'warped'. They looked awful! Plus, we had asked for one of the verticals to be repaired which wasn't done. When I mentioned the repair for the slider window verticals, Matt told us it was going to take another 10 days to get the parts. We took the verticals back, paid for the three that were clean and waited. We finally picked them up on Oct. 26th. Yes, they were clean and un-warped and not wrinkly. They actually looked good...finally. Not sure what the difference was between the first cleaning and the second but it was a huge difference.
As a side note, we had taken our blinds to C&M about 12 years ago and it was half the price and the job was quick and the blinds were clean within a week's time. I'm not sure if Matt is a new owner but the difference was big time. I'm sorry, Matt, but I would not recommend your services. read more