I cannot say enough good things about Premier and the install team. We had roughly 1200 square feet of engineered hardwood installed in our home. Cindy worked with us to provided a straightforward, transparent, and competitive quote. From estimate to installation everything was seamless. As new homeowners undertaking a project such as this was stressful, but Premier and the install team did everything in their power to ensure we were comfortable and taken care of every step of the way. I want to give a special shoutout to Jamie, Jason and their boss Avary who took charge on our floor install. They are skilled, hard workers, with genuinely great attitudes. They were respectful of our home, answered all of our questions, and went above and beyond (such as installing new baseboard in our bathroom even though that was not part of the job.) I would 1000% use them again and will specifically request them when we move forward on recarpeting our bedrooms. I encourage anyone who is looking for new floors to check out Premier, and if you're lucky you'll get Avary, Jamie and Jason on your job. read more

Premier Flooring offers excellent selection and service. Lorin gave us trustworthy advice for hardwood, carpet and vinyl tiles that are stylish and fit our budget. The install team worked hard to accommodate our changes and deadlines. Highly recommend. read more

Cindy helped with our choices. Lorin took measurements and told us what to expect. Avery and Jamie did the fabulous install. We are happy customers!! Highly recommending Premier Flooring. read more

This is a shout out to Lorin, Dan and the new Owners and Management team at Premier Flooring. Premier Floor Covering is a company with all star employees that care about their customers and will work to ensure clients are completely happy! Lorin and Dan did an impeccable job installing new vinyl plank flooring in our 4,900 square foot home, built in 1986. This was a massive job that started with removing carpet and tile throughout many levels. Our house was a challenge, there were many inconsistencies in the subfloors, and indoor brickwork throughout the home that needed to be installed around. Lorin and Dan came back on multiple visits to make sure the floors were installed correctly and to our liking. Lorin went out of his way to find unique solutions needed for transitions that couldn't be solved with the products supplied by the flooring manufacturer. Lorin is also an expert at color matching and installing seamless putty around the bricks. When our home flooded, Lorin quickly ordered replacement flooring and scheduled Dan to come out and help us replace flooring in the area where the flooding occurred. We were very happy with how responsive Premier Flooring was to our needs. Even with many challenges, the floors now look beautiful. Thank you, Premier Flooring, most of all thanks Lorin and Dan for your dedication to creating a beautiful final outcome. read more

We just had new floors installed in our home. I was thrilled, the floors look beautiful! Avery and Jamie did an amazing job installing the new floors. They were so pleasant, helpful and efficient. They were also neat an cleaned up and our home looks beautiful. I would highly recommend Premier Flooring. Craig at Premier was so helpful and knowledgeable. Thank you Premier Floors. read more

I needed my carpet tightened and Premier Recommended James at 530-460-9446. James was extremely professional, friendly, and his price was approximately half of what all the other carpet stores were asking! He was on time, his workmanship was excellent and he left nothing behind when he was finished. I highly recommend James for installing your carpets or any other carpet repair needs! read more

We were impressed with the showroom, they had a nice variety of flooring Denise was our sale person. Excellent on guiding us as to what flooring would work best for our home, we made a decision on the flooring we liked. Carl and Derek were our installers, We were scheduled for two weeks installation (upstairs and downstairs) Carl and Derek did it in 6 days. What a great team. Very professional, detailed and very friendly they also helped move furniture. We highly recommend this company. Tami/Kirby C read more

This is a thank you to Caitlin and Craig for the going above and beyond on the replacement carpeting in our home. We have used Premier Flooring since we moved up here 27 years ago and intend to use them again when we need new flooring or carpeting. Very happy with the showroom, color choices and brands. They try to please their customer base by going out of their way to ensure their customers are happy with all that they do for them. Wonderful store, selection, and people. Will always recommend them for all flooring needs. read more

The floors look fabulous! Dan and Trent did a fantastic job and they helped move the furniture out without complaining about it. Both rooms were done in one day! They did everything right and didn't destroy the baseboards or thresholds. The only issue that could've been avoided is the fact that the person who came out to give me an estimate was not the person who installed it. Had it been either Dan or Trent I wouldn't have ordered quarter round for the baseboards or a transition piece for two doorways. Time and money wasted. Just saying... read more

My Premier Floor Covering experience was easy and seamless, from meeting with Lorin, the general manager, to Mike's installation of my new bathroom floor. I recommend Premier without reservation for flooring expertise and value. read more

We had a great experience from start to finish with our floors. They helped us pick color samples based off of the photos we had of our house, let us take them home and stew on them, our installer Danny was amazing. Definitely a skilled and caring professional. We feel a bit indebted to him because he really did such an amazing job on all the small details. He has a good eye too. Lorin the sales rep was awesome as well as everyone inside the store. Price was extremely fair. Highly recommend them to anyone and would to back in the future in a heartbeat! read more

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Great service! Was looking for a specific item they did not have in stock, but woman was extremely helpful.

I have had the best experience with Premier Floor Covering! I was looking for someone to install new flooring in our new house in Truckee. I found them on yelp, submitted a request for a quote, got a reply shortly and then a phone call. I am extremely pleased with the level of customer service and the final results! Dan took care of everything from getting us a quote (significantly lower than another one I got from a different company) to completing installation without us even being there at the house because we are not local to the area. We chose engineered hardwood and could not be happier with the results! His team worked fast, cleaned up after they were done and I can't recommend them enough! Thanks for making our home beautiful! read more

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Very happy from start to finish. Started with Cindy in the showroom who was super helpful with flooring options and scheduling. The installers were on time, very friendly and efficient. I'm so happy I chose Premiere and will return any future flooring needs. read more

Caitlin and her team went over and above my expectations with complete flooring replacement on my rental home. They willingly negotiated pricing with me, installation went smoothly and after installation issues were resolved quickly, willingly and professionally. I'll be back. read more

Just had our living room floor changed from carpet to luxury vinyl. Great job done by Brandon. Love the look and a job well done. Great selection to choose from. They are very helpful with ideas and let you take samples home- glad we choose them. read more

Wow! Totally impressed with the service, quality of work, and staff. If we are going to hire someone to do a project and spend good money, we expect high quality results. This company did not disappoint and we will hire them again for more project. The sales staff were patient with our indecisiveness and helped us find sample after sample, providing a wealth of information and expert advise on the best flooring and needs for our project. The installers were amazing! Professional, hard working, personable and the attention to details thoroughly impressed us! They were so careful with our furnishings and were great at keeping our space as livable as possible while they did their magic. Without hesitation, we highly recommend and love having this small business gem in our community read more

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Very happy with their help and responsivness throughout the entire process of picking a floor, going through options, installation and follow up after the job was done. Although they were not the cheapest, I couldnt have picked anyone better then Premier. We contacted them to have the part of the houst done - but ended up doing the entire house. Highly recommendet. read more

Premier Floor Covering - We selected Paradigm Conquest / Castle - Carpeting Near Me - Grass Valley, California

The two installers who came to lay down flooring in our living room, dining room, and hallway were absolutely wonderful. Excellent, professional work. They knew what had to be done and did it well. My husband and I are very very happy with their work, we would recommend Premier Flooring to anyone. read more

This review is long overdue. Denise was amazing! Very quick response, worked with my schedule, professional and respectful. I had initially contacted another business that ended up being unreliable. When I contacted Premier Floor Covering, I sent Denise my flooring choices, photos of my home, and explained my aesthetic and what I wanted in terms of durability in wet zones, etc. Denise was helpful, patient, responded immediately, and was honest with my choices. Based on my communication with Denise, Lorin came out and he brought samples of different styles of flooring material. He even came out on his daughter's birthday to accommodate my limited availability and was very knowledgeable and patient in his explanation of my options. Once I chose the flooring, the floors were installed quickly, and Trenton was very efficient (I think he finished the job early), and respectful of my space; it was like he was never there! About a year later, some of the flooring boards in high traffic areas were separating. Premier Floor Covering came back and made the adjustments and repairs quickly and without cost. I would highly recommend this business- reliable, highly experienced, professional, great communication. read more

So glad we went to Premier. Have bought from other flooring stores in Grass Valley and this is now our go-to store. Denise was very friendly, helpful and professional. Their products are high quality and pricing is reasonable. Wouldn't go anywhere else. read more

I am posting an update as these guys did a great job following up on my comments. I've seen pictures and the floors look great. Today I believe the product is similar, or the same, for many of these flooring companies. It's likely that the installers are the same as well. So the thing that will stand out is the service and response. I think this company does a stellar job working to make their customers happy. Not once did I get any flack for my complaints. They listened, gave a solid response, and came through with pictures and help. Thank you! read more

We can't say enough good things about Premier Floor Covering! Everything was top notch - from the quality craftsmanship of our new hardwood floors and carpets to the customer service and knowledgeable staff. Denise and Lorin were helpful, patient and a pleasure to work with. They are true pros. Thank you for everything - we are so happy with our new floors! read more

This week we had new carpet installed in two bedrooms and a den on our second floor. The den was not an easy room to do with a narrow door opening and long confined hallway for them to clear the furniture into for the job. Not a scratch or dent anywhere, top notch installation, beautiful carpet, and two of the friendliest guys we have ever met did the work. We had John and Charles complete the work, and they made the experience a pleasant one. Denise helped us pick the carpet and finalize our decisions. The installation itself was the best. We are so happy we chose Premier. They have a great staff. read more

Prestige Flooring just completed a large job for me and I could not be happier. Denise was super helpful getting the project going and the installation was done in a very timely manner, with very professional results. The project called for both carpet, and laminate flooring. These people know what they are doing, and you will not be disappointed using them for your flooring needs. read more

Premier Floor Covering - Carpeting Near Me - Grass Valley, California

We were incredibly pleased with the product and service that we received from Premier. We considered more than one company, but Premier had us won over almost from the very beginning. The sales process was educational and painless and not at all high pressure. Denise was patient while we considered different options and Wayne was able to get us worked into the schedule earlier than we were initially told. We unfortunately did not remember the names of the carpet installers--things were total chaos on our end when they got here--but we thought they did an amazing job of working around everything that was going on and we couldn't have been happier with their work. They were thorough and explained to us what would be happening each day and had some of the best communication of anyone we've worked with on our move-in project. We also had vinyl plank flooring installed on our stairs and we had the same great experience with Brandon on the install that we had with the carpet installers. Clear communication, excellent follow through and an end product we're thrilled with. We would absolutely recommend Premier Floor Covering with no reservation whatsoever. Great work and thank you! read more

This company is great, Lauren and Diane we're awesome at helping me along the process with having to replace all the floors in my rental! When needing floor work I would and have 100% of the time recommend Premier Floor Covering. You won't be disappointed with the quality, selection and customer service! read more

I can't say enough great things about premier! Lorin was absolutely wonderful. He was very responsive , polite, professional and really helped me out. The floors look great : ) Thank you!! read more

Great experience! I worked with them 5 years ago and again was treated to superb service! Our Vinyl flooring was knocked out all in one day and the installer (Dan) was a joy! He was very knowledgeable and considerate! Thanks Premier! read more

This company is top notch. Professional, responsive, and reasonably priced paired with quality service / work. They were willing to come out to Tahoe City to give me a free quote, which was a 3ish hour drive for them. When I chatted with them about the work on site, I was given a very comprehensive run down of options we could do, along with weighing out what's the right thing to do rather than trying to push the most expensive job on me. The job they completed looks spectacular. Highly recommended! read more

Premier Floor Covering - Final product! - Carpeting Near Me - Grass Valley, California

Well, what a great company. Start with Donna at the showroom. From start to finish she was the best, most helpful person we've ever dealt with. Helped my daughter pick out her wood floor for the entire house, stay within budget, and coordinated with installation managers and crews. And the installation crews were so professional, and skilled. The workmanship is superb. They had an unusual-shaped staircase to remove carpeting from and put down wood. It looks fantastic, and they finished the entire job within the estimated time! I would give 6 stars if I could. Thanks, Premier. read more

I absolutely recommend Premier Flooring as 1st & only choice. It was the 4th place I went too so I had full information. Don't waste your time on other stores including Home Depot. I told Denise exactly what I needed and what my budget could take. She Totally Listened. Yep, how many sales people really listen? Not many. She showed me a flooring that was so much better than anything I'd seen elsewhere and worked the numbers so I could afford it; installed and in good time. Denise was also Very Kind! The whole package. I wonder if the owner of that store knows how lucky he is to have Denise as a representative. read more

I wish to thank Dan for the exceptional customer service and his professionalism. We are in the middle of a remodel and Dan has gone far above our expectations. The product, service and communication are top notch! Thank you Dan and Premier Flooring for exceeding our expectations!! read more

We recently purchased a 40 year old house that needed new flooring. Previously, Premier was recommended to me for a small flooring replacement. I was very satisfied with the outcome of that project, so I contacted them for this project as well. I want to thank the entire Premier team for the excellent job that was done on our latest home improvement project. Their high quality work starts with the customer service and is evident all the way through the installation process. I specifically want to thank Lorin for his flooring recommendations. I would also like to thank the installation team - you guys did a great job. The floors look great, and they give the entire house a fresh new look. I would recommend Premier, and will use them for any further flooring needs. read more

From an initial conversation with cheerful Diane, in sales, to an in-person consultation on her day off in the showroom with ample options for stairway carpet runners, to a visit from Wayne for in-home consultation and measuring, to Dan-the-man, a wonderfully detail oriented man who came to our home twice - once to cut templates and lastly to install - the entire experience at Premier Floor Covering was FANTASTIC! Couldn't be happier. read more

Dan and the Premier team spent so much time helping us select the right flooring materials for our needs, answered countless questions, and were abundantly patient with us through many indecisions and changes! When the products we selected were delayed due to pandemic/supply issues, they helped us find a great substitute that was in stock in their local warehouse. Their expertise in the products they carry is one of a kind, and paired with their patient and friendly customer service makes for an easy and streamlined experience that supports a local business. We can't recommend them enough! read more

Lorin and Cindy were amazing at helping me pick the flooring for our house! The selection was great and we ended finding exactly what we were looking for. Thank you Premier Floor Covering for a smooth, easy process. Definitely recommend read more

We have used Premier for both wood and marmoleum floors. They are wonderful to work with and very pleased with their work. Recently we had a wooden floor installed which went along a rock wall. I was amazed at the perfection in the cutting of the wood ends to fit perfectly against the rocks. And the men that came to do the work were wonderful. Highly recommend. read more

We had an insurance claim and were referred to Dan at Premier Flooring even though we live in the Roseville area. It was so worth the drive to work with Dan and his wonderfully installer, also Dan. They both were so professional. If we ever need flooring, carpet, etc again we would not ever hesitate to drive up to Grass Valley to work with Dan again. He found the perfect floor for us and it looks wonderful. This whole insurance claim work was so stressful and Dan and Dan were the sunshine in this project. Thank you Dan and Dan for the perfect experience and great looking floor. read more

I feel compelled to write a review about our experience of having On Point Flooring install a new floor at our residence. We talked to several floor installation companies, and we decided to go with On Point. The main reason was because we really liked the way the Sales Person, Katie, explained to us the entire process of removing the old flooring and installing a new one; something that the other companies did not do. This and the quite competitive quote given to us made it simple for us to decide. Now that the job has been completed, I can tell you this. They did an outstanding job! The crew was very professional, polite and friendly! The new floor was installed well within the expected time and it looks very very nice, and better than some of the floors I have seen (that were installed by other companies). Katie was always friendly and very helpful when we had any questions! About a couple of months after completion of the floor installation, we had an issue with part of the floor in our kitchen, where water found its way under the LVP (AT NO FAULT OF THE INSTALLATION). I contacted Katie and someone was at our house the next day to remove the planks that were affected by the water. After a couple of days, once the concrete was dry, the flooring was re-installed. Talking about outstanding customer service. If it sounds like my wife and I are happy with our new floor, you are correct; we are very happy. If you are thinking of having a new floor installed, I would highly recommend you talk to On Point Flooring. read more