1. C&M Renovations

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C&M Renovations

5.0 (1 review)
Open • 7:30 am - 6:00 pm

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2 years ago

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Cascade Fence & Deck - Deck installation, deck builder, wood deck, porch, deck installer, deck contractor

Cascade Fence & Deck

(275 reviews)

Cascade was great to work with - they have you video your project, send it in and they get you an…read moreestimate. Pretty slick. They came out to talk thru the project and discussed options but no hard sell (which I appreciate). They assign a project manager (Blake in my case) to coordinate and keep things on schedule. However, the heroes of the project were Michael + Jonathan who built our fence. The took out the prior fence and checked in with our 96 yr old neighbor that we share the fence with to make sure he approved. He did! The walked me thru the finished fence and even added a "puppy protector" mini fence to keep our dog contained. They were super respectful, kind and FAST. It looks great and with the great warranty, we couldn't be happier.

What a Nightmare!…read more Our experience with Cascade Fence & Deck was frustrating and exhausting. We paid nearly $48,000 for a deck, expecting quality workmanship, professionalism, and clear communication. Unfortunately, that was far from our experience. From the beginning, communication was poor, scheduling was inconsistent, and we had serious concerns about the quality of the work. We observed uneven decking, excessive fraying, poorly cut or damaged boards, improperly installed fasteners, and a worksite that was repeatedly left in unacceptable condition. These are issues that should have been caught and corrected by the company, not repeatedly pointed out by the homeowners. We specifically requested an in-house crew, yet subcontractors were sent instead. This was particularly frustrating because we had made our preference clear from the beginning. We were so dissatisfied with their workmanship and conduct that we eventually asked for them to be removed from the project. What bothered us most was that the company wasn't proactively offering to correct the problems we identified. I had to repeatedly push and demand that issues be addressed. We shouldn't have had to fight for basic workmanship standards on a project costing nearly $48,000. The attached photos shows how the property was left on a day the crew wasn't even scheduled to work. This wasn't an isolated incident. Our property was left in similar conditions for more than half of the project. We found the worksite messy and unsafe, and it was disappointing to see so little consideration for our home. We identified more than 30 areas of excessive fraying throughout the deck. When I raised concerns, I was told a good pressure washing would take care of it. Considering this is finished composite decking, I found that response concerning. Only some of the workmanship issues shown in the attached photos were ever addressed. Even after a new crew came in to finish the project, there were still problems. The skirting boards were damaged, the skirting door rubbed against its frame, and the door handle was already damaged. The photos show the condition of these areas immediately after the project was completed, not after months of use. It's incredibly disappointing that these issues remained even after the company had an opportunity to make things right. We also experienced a lack of transparency and what we felt was dishonesty regarding the permitting and inspection process. We repeatedly had to ask questions, seek clarification, and request updates before eventually involving company leadership. I spent an unbelievable amount of time documenting concerns, emailing employees, following up, and monitoring the project. We thought we hired professionals. Instead, I felt like I had to oversee the work myself just to make sure our concerns were taken seriously. My husband and I value our time, and we certainly didn't expect to spend this much of it managing a company we hired to do a job. Although some efforts were eventually made to correct certain problems, we remain disappointed with the finished product. There are scratches on the decking, unresolved workmanship concerns, and questions about how certain areas will hold up over time. What made this experience especially frustrating wasn't just the workmanship. It was the lack of accountability, inconsistent communication, and the fact that we had to continually advocate for issues to be corrected rather than the company taking the initiative. Once trust was lost, it became difficult to feel confident in the work being done. I do appreciate the individuals who eventually made an effort to address our concerns. However, those efforts don't change the overall experience or the condition of the finished product. We documented the entire project through photographs, videos, and written communication. I strongly encourage anyone considering Cascade Fence & Deck to carefully review their contract, confirm whether an in-house crew or subcontractors will be performing the work, stay involved throughout the project, and document everything. Better yet, find a company you don't have to micromanage that isn't a HACK. For nearly $48,000, we expected a much better experience and a finished product we could feel good about. Instead, what should have been an exciting home improvement project turned into weeks of unnecessary stress, frustration, and disappointment. Based on our experience, we would not recommend Cascade Fence & Deck.

J & A fencing - fence install. 4' chain link with multiple gates.

J & A fencing

(2 reviews)

Oh boy, it pains me to write this review truly, but my husband and I are the ones out $650 with the…read moreworst fence gates in the world. (pics will be attached they speak volumes alone). I am a laid back person and not confrontational but the job done was and is completely unacceptable. I would like to share my experience from start to end. First off the professionalism was never there which threw up a red flag, they were supposed to come out for a bid, I made sure I was home and they cancelled on me. I reached back out ( I SUPER regret not following my gut, my impatience for the job to be done got the best of me) and they came out the next day they told me what they were going to do (keep in mind I don't know anything about building fences hence why I'm hiring someone) I stated I wanted my gates to look just like my neighbors and asked can this be done what do you recommend and what is the cost.Cost was not an issue for us, a quality job was our end goal here. Anyways they said they could come this weekend or the following week to set it up I said whichever is best for their schedule bc I'm flexible they said okay Monday. They called me and said they needed $200 upfront...... pause and just like let that raise all the red flags in your head. like Im the one who looks like a dumb*** bc I just should of known right then I was either helping them buy the supplies for the job or paying their electricity bill idk. So I go to the ATM get the money while he sets the concrete/pole on one side, then he lets me know that bc of x y and z he can't do something and needs to do x y and z to make it work and it would be attached to my neighbors fence is that going to be a problem...I said will this make their fence look different, do you have to go to their yard like does this effect them he said no and he just had to ask. So they continue on.. .After installed, my husband comes home thank god. Earlier he asked what shape I wanted the gate I said matching my neighbors curved, he brings to me a slightly curved on edges board with straight top and asks if thats okay and I said no I want it all rounded like my neighbors....then my husband arrived and he asks my husband if they are okay and I said ROUND/ CURVED. He also asks them to replace a board bc it was split all the way down. So we go inside we have a 9 year old and a 2 year old and he said he replaced the board. I go outside they had left and see the board they replaced they didn't saw and curve..so they are all curbed and the middle board is straight..its so bizarre how someone could do that and walk away thinking like yeah that looks like a job well done Im good to go. And on the other side I notice a board that is split half way down. So I let him know by telephone for me to be happy I need him to curve the board that he replaced to match the rest.....(isn't that obvious)...and replace another board. He said he could come in the AM I said I won't be there, but go ahead and do what is needed. When I got home and saw what had happened I was in shock. I wished I never called him to come back bc he made them look even worse. My gates are legit embarrassing. They are not sturdy they are not quality...I truly am concerned how someone could think my gates are aesthetically pleasing. Instead of a semi circle I have a ski slope. ... its awful. Also his wife spray painted the "adjust-a-gate" bc I said I wanted the hardware to be black....and she sprayed painted it on my front lawn...so theres black spray paint in patches all over my yard. Doesn't look awesome. And then she "touched up" some spots while it was already installed on my fence so theres like random spray marks on the fence...the whole thing is a joke. What I asked for was not delivered. I could go on more about what I said I wanted them to look like and he said it was no problem. Ps. Dont confuse A & J fencing with them...that was my mistake! I Was referred to use A & J and was told they were amazing and affordable...and accidentally hired J & A OH BOY. lesson learned. I am SUCH a dork.

Big talk up front, had what I thought was a good plan. The end results was a far from par fence to…read morethis day my neighbors say, "you paid for that?" They had hired day labor that showed up late and stoned, the son did 90% of the work, and complained often about what his mom agreed to, I agree we should of done some parts different, but she said all would be good. Bad estimate and initial assessment, she is suppose to be the professional. Not my fault. I still need to fix and complete the fence.

C&M Renovations - fencesgates - Updated October 2026

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