Kitchen Sink drain clogged…read more Professional and quality oriented staff. Resolved the challenge. Direct and effective. Reasonable pricing. Would hire again.

They told me I needed my tree cut down; that an excavator was needed to dig up a broken pipe that…read morethey quoted me for 5 to 6 thousand dollars. The tree didn't need to be cut down; an excavator was not needed and the total bill that I paid for a job that was done THAT day by a licensed, bonded plumber was $1,250. Mr. Rip-off!

Excellent company to work with for backflow preventer calibration. Honest and low price. Very…read moregood communication of timing for service. Also contributed for free toward input on another project a deduct meter. I tried to tip but refused and said that was the charge. Cant say enough good about this company and highly recommend using for your backflow preventer.

Nick and Scott were exceptionally friendly and helpful, and on top of that they were fast about…read moregetting out to my house and they have very fair rates, 100% would recommend

The tech Mr. Robert's was very professional and informative and explained in depth what he found…read moreand even showed pictures. He was patient and answered any questions I had too. Very happy with the service he provided.

I was called and offered a "complimentary whole home inspection" only for them to get to my house…read moreand say it was just the hot water heater. Great marketing technique, terrible waste of time and follow thru.

small hiccup with the appointment in the beginning but was resolved quickly. Great techs, even…read moreshowed me where the relay was burnt. replaced on the spot at a fair price. Cleaned everything. great company

It was Sunday evening when I discovered a plumbing problem at the house. I decided to put out a…read morerequest a quote through Yelp so I could see who was available and get some pricing for Monday morning. I've had this issue happen years ago so I was pretty confident in the fact that I needed my main line snaked/augered. I feel like the whole point of doing these requests is to get the info you need without a bunch of phone calls and visitors to the house, but it feels like pulling teeth trying to get a quote out of someone. I understand there are variables, but I'm including a description of what I need... at least give me a ballpark. While Holy City is one of the ones that would not offer any pricing, they did offer a free estimate and they also got back to me Sunday evening within minutes of putting in my request. I went back and forth on the app and set up an appointment for Monday morning between 10am-12pm and was told I would get a text 30 mins before to let me know someone was on the way. Well 10-12 came and went with no tech, no call, and no text. I did shoot them a message at that point letting them know that nobody came. A while later, they sent me a message saying that my appointment time had changed and would now be between 3-5pm. No apology or acknowledgement of the missed appointment from that morning. So I replied, "No thank you. You already no call/no showed our first appointment". I get no response on the app so I figure what's done is done. Then I get a text around 3:15pm letting me know a tech is on his way to my home. I responded with a shortened version from above and that I no longer wanted service. Then it seemed I was getting a new message from an Aaron D stating he canceled the appointment and was sorry for the confusion about my appointment. I pointed out that there was no confusion about the appointment and that I was ready and waiting the whole time to which their tech no call/no showed. Then they just reschedule me for 5 hours later with zero explanation or apology. At that point, the problem was already fixed by another plumber from another company who was more reliable. From there, Aaron did apologize for the inconvenience and acknowledged that the mistake was on their end and he would deal with it internally. Based on other reviews and the quick response to my initial inquiry, I was really looking forward to a great experience. Maybe this was a fluke for them, but I can only go off of the experience I had and it was quite disappointing. I'll add an extra star for Aaron reaching out to remedy the situation and acknowledging their mistake, but I won't be recommending them to anyone else.

Very nice service man Travis was so helpful in explaining everything to me and tried to save our…read moreunit but it was just too old. It died. He explained the choices we had in buying a new ac heating unit. So we will be getting a new one in a couple days. Thanks so much.

Jeff arrived promptly when expected. He was professional, knowledgeable and able to diagnose my AC…read moreunits issues quickly. As he worked he shared what he was doing and why he was doing it. It was all done with the utmost professionalism and I would not hesitate to recommend 1st Choice Heating and Air and Jeff as your HVAC repairmen. They're mine now.

Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.

We have used Servant Plumbing twice for our Mt. Pleasant home. They are responsive & terrific…read moreplumbers. I highly recommend them to anyone in the Charleston area.

Plumbing Professionals has been my plumber for the past 8 years. I had a rehab in a130 year old…read morehistoric house in Allentown. He replumbed the whole house since there was no usable plumbing. Also put in 21/2 baths. Pricing is reasonable and the work is done in a clean timely fashion. Mr Rosario is an honest and reputable tradesman, which is hard to find. I would never think of calling anyone else.

From the owner: We are an all inclusive plumbing company specializing in: Plumbing Repairs & Installation;…read more Tankless Water Heater Installation, Water Heater Replacement/Installation, Faucets, Garbage Disposal Repair/Installation, Carbon Filtration System, Gas Line Installation & Repair, Plumbing Video Camera Inspection, Reverse Osmosis Water Systems, Slab Leak Repair, Toilet Repair and Installation, Water & Sewer Line Repairs, Water Leak Detection and Testing, Water treatment Company, Water Filtration Systems, Showers and Bathtubs. Whether you need drain cleaning, a new toilet or a water treatment system installed, you have come to the right place! With a variety of offerings to choose from, we’re sure you’ll be happy working with us. Look around our website and if you have any comments or questions, please feel free to contact us. Call us anytime @ 843-291-9457 We are the plumbing experts !

The folks got to my home on the promised date and time. They did the testing and was on their way…read morein less than an hour. Also the technician cleaned up after himself and left no mess at all.

Do yourself a favor and call ANY other plumber than 1-Tom-Plumber in Charleston, SC! Our HOA…read morecontracted them to complete a mandated HVAC drainpipe cleaning for the complex. The guy cleaned the drain and then decided to open the T&P valve on our water heater. That unseated the valve, causing 9,000 gallons to drain out of the hot water heater before we finally identified and corrected it. Between the water bills, electricity to heat all the draining water, and leak detection agency we are out $1000+. What did regional manager David R have to say when asked to be reimbursed? It was MY fault that there was sediment in the tank. Hello, your guy SHOULDN'T have touched the valve.... asked 3 plumbers to confirm it. He even had the nerve to say his list showed our tank was in good condition. Why were they looking at it at all? They were supposed to be snaking the HVAC drain. Feels like they created a problem to drum up business for a new hot water heater installation. Are they reimbursing us for the costs incurred by their negligence? His words: take us to court. We've gone many times and have never lost. Do yourself a favor and avoid this company!!!

From the owner: Welcome to 1-Tom-Plumber, your trusted plumbing and drain cleaning experts in Ladson. We offer…read more24/7/365 service for both residential and commercial needs, specializing in leak resolution, drain clearing, and emergency plumbing services. Our commitment to reliable and responsive care ensures your satisfaction with every job. Contact us for fast, professional service in the Charleston community.