Exceptional service. Will definitely be returning. I didn't have an appointment. They took me as…read moresoon as I walked in. And had me out in no time. Thank you, ETD! One happy customer.

Came to service a flat had to replace because of sidewall damage. He claimed we have to replace all…read morefour tires and would not change just one. He claimed it was company policy. My son had to look for another place. Thanks for your great service ETD!!

Great place. I have used them for 10 years and many cars. They do my oil changes, brakes, tires,…read moreand tune ups. Very honest and always fair pricing. Highly recommend.

verpriced Go somewhere else. They broke something on my car…read more( the housing for the oil filter) while doing an oil change. They had my car for a week to fix it!!! The communication with me was terrible, I was the one who always had to ask for updates. When I finally lost my patience and told them that having the car for a week for an oil change is unacceptable I got an "Ok" in return. I've been unconvinced by other services before and when I do the manger/ owner do whatever they can to make sure they make it right but they could care less. Go somewhere else

Mike and his team are magical, I presented them a very difficult task of making the wrong part fit…read moreand become the right part. Unfortunately when dealing with a 40 year old vehicle, many parts are discontinued - so you have to get the best supplemental version. Mike seamlessly did the impossible. His team not only made it work but before chalking up a win - continued to check to ensure that the work was solid. And it was - it ALWAYS is.

I've been taking my Honda to Mike's Auto Care for over 10 years, and I wouldn't trust anyone else…read morewith my car. What really sets Mike apart is that he goes above and beyond. When one part on my car broke, instead of just repairing it and charging me, he took the time to call the dealership to see if there were any recalls. It turned out the part was covered under a recall, which ended up saving me several thousand dollars! Mike always takes the time to explain what's going on, never pressures you into unnecessary repairs, and wants to help. He cares about his customers and takes pride in his work. I highly recommend Mike. He's kept my Honda running great for years, and I'm grateful to have found someone so dependable.

Tom's Automotive Specialists is amazing. Cannot recommend highly enough…read more I had a breakdown over the weekend and my regular shop was booked all week (Anita Tire in River Vale) On a recommendation, I gave Tom's Automotive a call. Mark was extremely helpful over the phone and made time to take a look at my car the same day. I was afraid it would be a larger repair (catalytic converter) but he called back within 2 hours to let me know it was the spark plugs and coils. He gave me an estimate and his recommendation along with a cheaper option, in case I couldn't afford the more expensive repair. Work was done within 24 hours with great attention to detail. Mark, Tom, and the entire team were friendly, professional, and honest. In the interests of cost, I have driven pre-owned cars most of my life so I'm no stranger to the inside of an auto shop. These guys are the best.

I've been a customer since Tom got his first place, and would consider going anywhere else if you…read morepaid me. Both Tom and Marc are honest, knowledgeable and fair in their pricing. How many other shops could you say that about!

I have known and done business with this shop over the years -- they are, in my experience,…read moreswindlers first, charmers second, mechanics last. Bobby and his buddies have a whole formula for making their "customers" (victims seems a more apt term) feel like they're being taken care of: by giving you something inconsequential for free, and making you feel as if they're incredibly generous and working from the goodness of their hearts, or by complimenting you in the most generic fashion. Once they've gained trust, they often proceed to exaggerate problems in the car, implying they are of the utmost urgency. In the process of fixing that "problem," they're likely to "discover" something else, which they suggest is even more urgent (and expensive) than the original problem. They proceed to exorbitantly overcharge for all of these expenses. Here are two brief examples (of many) from over the years: In 2014, I had them replace a timing belt on my car, upon their insistence it needed to be replaced. Within 1,500 miles of driving, the timing belt had been completely torn to shreds as a result of their shoddy installation. They refused to replace the belt until my parents -- far more loyal customers who have hemorrhaged tens of thousands of dollars to them over the years -- threatened to stop patronizing the place. Only then were they willing to admit culpability and compensate me for their shoddy work. Then, in 2024, I noticed a charge on my credit card for approximately $850 from Park Ridge Auto. I called them, asked why they had charged me, and they informed me that it was a mistake -- they had meant to charge my father's card for work they'd done on his car. They apologized and informed me that they would fully refund my card. When I checked back two weeks later, I saw that the refund issued was $42.60 LESS than the original charge -- I was paying $42.60 for their mistake. When I proceeded to call them to ask why they didn't refund me in full, Bobby informed me that this was the credit card fee, and that the credit card fee wasn't their responsibility. They refused to issue this refund until my mother once again threatened to no longer do business there. When I showed up to get the $42.60, Bobby handed me 42 singles in an envelope. When I asked him if they had any twenties, he simply responded, "Go over to the Burger King, get change over there." The smoldering look in his eyes read plain-and-simple: "Fuck you, kid." I was 32 years old. Places like this reinforce negative stereotypes of mechanics as swindlers and thieves. I strongly recommend you stay away.

Came to have my car repaired last week,,everything was done perfectly, replaced a sensor, checked…read moremy tires, oil change, & my brakes were repaired,, I came in frazzled, & left in peace,,, drove today to a car like new! Very professional place,, THANK YOU

The team at J & J Auto is wonderful. They got me in to do a pre-purchase used car inspection right…read moreaway, and they didn't charge me anything. They gave me an honest and knowledgable report without any kind of upsell or surprise fees. They are knowledgable, professional and friendly. Thank you all so much!

I stopped in to J&J to have my 2021 Jeep Wrangler serviced in preparation for an upcoming…read moreoff-roading weekend excursion. They performed an Oil Change and Tire Rotation. Cost of Service was $90 which was on par with my local dealer and way more convenient! Following the event, I dropped my jeep off the next week for inspection of my vehicle for any undercarriage damage i may have sustained. They performed the survey, tightened my shocks and springs to the proper torque and aired up my tires to the proper air pressure at No Charge! I have a new go-to, trusted mechanic and will be using them again.

I always use ETD in Hillsdale for all my car needs…read more... Billy and the guys there are always honest about what services my car needs and they are always very reasonably priced!! I have been going there for at least 10 years and will never go any where else!!

Steer clear of this place unless you're looking to be ripped off…read more Quoted $400 more than my regular mechanic for breaks and rotors. Lied to me about needing break fluid. Had the nerve to charge me a $40 "diagnostic fee" for the time they spent trying rip me off. Told them I wouldn't be back if they charged me $40. They couldn't care less about losing a repeat customer. Also, last time I scheduled an oil change first thing in the morning and got there early. Had to sit there for thirty minutes before they even bothered to bring my car in. What's the point of scheduling a change if they don't do it when you're scheduled.

Been coming here for years. Work is reasonably priced. Never had an issue of them making…read moreunnecessary recommendations for repairs.

I recently had Alexander's check out my mother's 20 yr old Pontiac Vibe which had a horrible sound…read morecoming from the brakes which her mechanic said could not be fixed. I wanted to ensure that the car was still road worthy for her safety, so I asked that Alexander Bros look it over and assess the brakes. They communicated with me all of what they found and what they needed to do and solved the problem in no time at all! Same day, in and out and at a really great value! It's important to me that a mechanic is honest and the team here was exactly that. Super helpful, responsive and thorough. I would absolutely return.

I recently had a nail in one of my tires that required a simple removal and patch. I stopped by…read moreyesterday around 4 PM but was told they were too busy at the time. I understood and made an appointment to return today at 4 PM, as the tire was only slowly losing air. When I came back as scheduled, I left my car with the expectation that it would be completed within about an hour, as advised. Unfortunately, even after waiting, the service had not yet been started. While I was prepared to accept the quoted price of $46 plus tax for the repair, I did expect that the work would be completed within the promised timeframe. Given the delay and lack of follow-through, I've decided to take my car elsewhere--likely to Norwood BP Gas Station, where I had a similar repair done efficiently for $15 just last month. The staff were courteous and pleasant, which I do appreciate. However, based on this experience, I don't think I would choose to return in the future.

I am grateful that the new manager, Arnold is knowledgeable and his team are great. I was informed…read moreon what I needed and everything including the time where I left and came back. I would definitely come back and bring my Mercedes to this place again.