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    C & D Towing

    3.7 (3 reviews)

    Services - C & D Towing

    Vehicle towing

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    8 years ago

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    Dale's Auto Body & General Repairs

    Dale's Auto Body & General Repairs

    (10 reviews)

    Dale's employees like Ed are a fixture of Athol, Orange, and this region of Massachusetts. When I…read moresay a fixture, I mean that they're a member of the community and aren't shy to show it. Just listen to how Ed helped me out when I needed a jump, a tow, and his expertise. So, there I was, at a Sunoco near Route 2. My battery and starter had finally given up the ghost after 10 years of a powerful battery finally being unable to crank my car one more time. But how was I supposed to know after it had jumped and started in the past? So, as I parked at Sunoco, expecting to jump my car, I was shocked by the bad news, and by not putting the positive connection on first. My car wouldn't start. In the cold, I asked my tow truck neighbor, parked, if he could try jumping me. I said I didn't have any money but I had an AAA membership. Ed, his name I learned later as he DID need to come back to tow me, wasn't about to ask for any help. His job was to first make sure people knew Dale's was there and that he was, too. Sure enough, his jumper pack didn't work, and Ed has the experience to boot. "I smell something," was his remark and our common experience. He was confident I had a problem bigger than my jump. So I asked if he could give me a tow with AAA, and he said, sure, as I had a premiere membership and they tow quite a long distance. I just had to call up and see if Dale's was assigned. After I had finally found my new membership card's number, I was relieved to see who was arriving to do my tow. It was Ed!! From Dale's!! He was only a few minutes away, and maybe he informed his dispatch that I'd be calling with a tow any minute. Thank goodness if this is true, because his dispatch caring more about a new call versus a definite need meant Ed had to travel only 10 minutes to get back to me. He had space in his truck to carry me and my child who was managing this displeasure very well this day! The good news for us was that I had a ride coming to get us, so Ed could take my car to a shop I had imagined might help instead of my house. I mentioned their name in Amherst (Gil's), and he knew them, and even told me where. Incredible. I felt like I was part of a support network thanks to Ed and Dale's being aware of the area. Inside the Sunoco, I met their local convenience support, who recognized my tow truck driver. "He's a great guy," was Julie's remark, which I was glad to hear her say. She had already entertained my child and could affirm Ed would get my car where I needed. I can't say if Dale's Auto Body can do a perfect job since they seem to be wearing a lot of hats in this area. However, they aren't some external corporate body, they're local people who care about their reputation and try to do their best with what they got. See what you can to work with them, and I hope you'll have other staff as quality as Ed helping you out. Thank you, Dale's.

    I would not recommend anyone doing business with Dale's Auto Body and Towing. I brought my car in…read morebecause it was shaking whenever I hit my brakes. I was told to bring the car into the shop either the night before or that day, and I chose the night before. The next time they called me, I was told that the car was fixed and ready to get picked up. I came in, paid for the service, and left with my car. However, the issue I had brought it in for was not fixed, The shaking was still happening when I used my brakes. I immediately went back and asked Dale to come with me on a drive so I can point out the issue. During the ride, he kept arguing that I needed front brakes instead of admitting that they didn't understand what I was asking for and just fixing what they wanted to. Dale would not fix the issue without me paying more money. In short, I brought my car in, and only wanted them to fix the shaking. They did work I didn't authorize, but did not fix my shaking issue. I was not given a diagnostic and I was not given a quote before these repairs were done. Very poor customer service, I would never trust them with my vehicle again.

    Sirum Leon L - Counter

    Sirum Leon L

    (12 reviews)

    Women take note. It is possible to take your car to an auto repair shop and get an honest and fair…read moreprice without any additional charges. Leon Sirum is the place to go. For over two years I've been taking my car to Ben at his garage and he's never overcharged me or added on work that didn't need to be done. My baby is old and ready for retirement but I want her to last a little while longer. Ben was willing to put some work into her to make her safe. When she needed some extra attention he didn't charge extra money. He was honest about what needed to be done and what the expectations were. Edit: I decided to get my headlights buffed out at Leon Sirum, a service they offer for a super reasonable price. I wasn't driving at night because they were so cloudy. Leon Sirum did such an amazing job they looked brand new and I failed the state inspection because one of my headlights had been installed wrong all these years and we didn't know it. The inspector just couldn't tell because they were so darn foggy Anyway, I brought my car back to Ben and he quickly fixed it and didn't charge me. Thanks Ben!

    Finally I found an auto repair shop in the area that I can trust!…read more Last week I went in to Sirum Leon to fix my exhaust and to get a check engine light checked out. What was great is that this family owned business didn't rip me off. They quoted me half the cost of the bigger chains in Greenfield and were extremely polite and professional. Ben was great to work with. The work was done quickly and the staff was willing to explain exactly what needs to be repaired. This incredible repair shop is the place to go if you need your car fixed.

    Benny's Trucking & Towing

    Benny's Trucking & Towing

    (3 reviews)

    Amazing experience and Ben is a kind soul. He helped me out in the pouring rain and I will forever…read morebe grateful.

    We have had to use Bennys Trucking and Towing a handful of times through the years. Benny has…read morealways been there when he said he would be here. He is kind, patient, honest, reliable and has gone above and beyond when we needed him. Bennys is right here in Holland, Ma. And if he isn't available right away he will let you know. He's a busy guy and often times he's not available until the next day abut he takes you as the calls come in and he has always been here when he said he would be. I had a string of bad luck and my last 3 vehicles had serious issues. He also came another time because Imy youngest son locked my only set of keys in my truck. Sigh. Most recently, my GMC Terrain I purchased last year had some serious issues that lead me to calling Benny. Some of the issues with the truck made it difficult to lead the truck onto his truck bed. He found the issue and had to dismantle some of the shift case and what ever else. It was not an easy pickup and he was very fair to us! We are thankful to him. He takes the time to explain things to you and talks to you like a human being. We've come to know him somewhat and he has good family values and you can tell he comes from a good family. He was also very kind to my two special needs boys. We 100 percent recommend Bennys Trucking and Towing! We would call him again. I just hope not to call him again for a while. I have a new er car now and I hope I'm not Jinxing myself lol. Were your average "poor" family with kids, just barely getting by. And never have we ever felt that Benny took advantage of us. I know if we called other local towing companies we would have paid ALOT more for what he did for us. Call Benny! He's Great!!

    Ernie's Towing - Hard to tell but the wheel and tire are bent at an angle.

    Ernie's Towing

    (39 reviews)

    I was quoted $150 an hour on the phone The job was to remove my car off my grass on to the…read moredriveway. Basically move my car 30 feet from the snow which took less than 5 minutes. I was then told this was going to be well over $200. I told the driver my quote and he said that it would not be that low. He agreed to make it just under $200. Little things tell a lot about the company. I feel completely misled and price gouged. The first time using your service. Also the woman picked up the phone was not pleasant and like she was doing a favor speaking with me. I will not be using your service again.

    We were driving from New Hampshire to Philadelphia to see our son at Villanova. Our car was…read moredriving poorly, shaking and wobbling, so I pulled off Interstate 91 in Holyoke, MA. As soon as I did, the tire felt like it went flat but it actually snapped. We thought the axle or joints were busted but without being able to see underneath it's hard to tell. We had *just* had it inspected and the alignment corrected in NH the week prior to this because we registered the vehicle there as new residents, so we were surprised something this bad would happen so soon afterward. Our roadside assistance had dispatched another company that no-showed on us after 2 hours of waiting. Eventually a cop came behind us and asked about our issue and then said he would get us a tow in 10 minutes. Ernie's Towing was our knight in shining armor. He showed up in 10-15 minutes and took us to Firestone, where they learned it was just a couple of sheered-off studs. The driver was friendly and we appreciate his help! On to better car days!

    C & D Towing - towing - Updated May 2026

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