The lady who helped me was super nice and gave me tons of advice as a beginner sewer. There's also…read moremonthly events called "Make and Take" which are short 2-3 hour long classes where you learn how to make a small item. I plan on coming back and taking a quilting class soon since everyone was so welcoming and nice. Large selection all priced at 12.99/yard there was a small selection on clearance for 8.99. One other interesting is that they have a laser printer there and make little plastic patterns that could be re-used for years, along with other custom projects. Definitely a neat place to drop by and hangout/kill time if you're into sewing/quilting!

Great store to find quilting fabric. The ladiea were very helpful. I recommend this store to all.read more

Only open on Saturdays which limits availability to the public. Would greatly help customers for…read morethe store to be open additional days.

Peggy from silhouette patterns has opened a designer fabric store. She brings deeply discounted…read morehigh end designer fabrics. If you are ever in Dallas, do yourself a favor and check this place out. It's the next best thing than flying to the fabric district in NYC. She brings her sewing knowledge as well. She is more than happy to answer questions you may have with her patterns. Always willing to help with a smile.

I'm a beginner with sewing machines and had messed up the needle in my machine just trying to do a…read moretest run on some scrap cloth (so much that I thought the bobbin timing was the problem- the needle was bent and couldn't catch the thread). The gentleman kindly showed me what had happened, how to properly operate the machine, and repaired it. Very excited to come back and hoping to attend some classes here later! the lady at the desk is also so helpful and answered all my questions the day before. Wonderful place, highly recommend!

From the owner: Sewing Solutions Hub is your one-stop shop for all things sewing in Plano. We are an authorized…read moreHusqvarna VIKING Dealer. We offer expert sewing machine service and repairs on all makes and models of sewing machines, a variety of sewing & quilting classes, quality fabrics, accessories, and notions. We also do clothing alterations with care and precision to help you get the perfect fit. Whether you're just starting out or have years of experience, you'll find the tools, support, and community you need right here. Visit us today — where sewing meets solutions.

Preethy (the owner) was wonderful to work with--friendly, attentive, and very helpful throughout…read morethe process. They also have an in-house tailor, which made quick adjustments easy and convenient.

I had a great experience overall. The woman that helped me, assuming the owner, was helpful in…read morecolor and styles. She gave me a bunch of different styles to try on and did general alterations on the spot. There were two customers that came in the meanwhile and helped them with alterations on the spot! She was really great and I had a pleasant experience.

I took a T-shirt, making class at this store location. It was a very informative class and well…read moreworth the drive. 10 out of 10. I also love visiting quilt stores in DFW metroplex. Fantastic service to boot! I'll be back.

I have been searching for a specialized fabric pattern - breast cancer awareness and no one has…read moreit!! The kind ladies at Not Your Mama's Quilt Store got online and started doing a search for who might manufacture it and where I could possibly get it. I wanted to sew a scrub cap for my surgeon DIL and get it to her within the week in time for Breast Cancer Awareness month in October. I finally found some on Amazon that came in a short time. Etsy would print fabric on demand but not get here til mid month. The store is beautifully arranged with nice fabrics and quilting accessories and the prices seemed very reasonable. Anyway, I was so impressed with the helpfulness and kindness I received and I didn't even buy anything. It's so rare to come across a store/sales clerks that will go to that high of a customer service level! Anytime I need quilting fabric I am definitely coming here!

Great communication Nice well organized business…read morePatty is an Expert in her Quilt designs Looking forward to our quilt completed and returned

What a hidden gem! They have toys for every child's' interest! So happy to find this!read more

5/5 I would recommend and I would use again if I need to. Everything was great: from the online…read morequote, the front service lady (Bernice, I think is her name), the people that came to disassemble my head and foot board, the quick turnaround. I could not have asked for a better experience. Everyone was friendly and very professional. The workmanship is superb. I really like the way they re-upholstered my headboard and footboard. The ease in picking out fabric. The updates received from the front office in regard to my fabric getting in, the pick up and drop off time.

Our ten year old sectional needed an update. I got a quote from jc's and they told me how much…read morefabric to order. I priced out new couches and the wait was 6 months and twice the price. Their service is great. They communicate via text and email. They had a wait time but they gave us the option of picking up the sectional when they were ready. So we were without the couch for less than a month instead of months while we were next in line. They made my sectional look brand new and contacted me about ways to make it look better. They did an outstanding job. They have delivery service as well. I love the idea of reusing instead of putting this into a landfill. I highly recommend this company. They have done a chair of mine in the past too.

Staff always is friendly and greeting you as you walk in. Pricing is competitive and service is…read moregreat. Nice selection of quality fabrics and notions!

I do not recommend ordering a machine with this company, they will take your money and cease…read morecommunication. I ordered a machine January 17th and was told it would take 3 to 4 weeks. I called at the 3 week mark and was told it would be another week. Called at the four week mark and was told to call the next day. Call the next day (saturday) and am told they were never provided shipping information, then Elias changed the story to they were provided tracking but it was only notions. We call back wanting to cancel and talk to Gail who lets us know we cannot cancel the order no exceptions per the policy and someone will update us. No one updates us and we call back that afternoon and speak to Gail again. Gail tells us that actually they got the machine we paid for in but they sold it and don't know when they will be able to get more. She then reminds us that they don't do refunds. At this point we send an email stating how unhappy we are and the email is ignored. No one ever responds to it or reaches out. At this point we decide we are not going to chase them anymore and file a chargeback with our CC company. We still hear absolutely nothing for a month, until yesterday when we receive a text that they have the machine in stock. My husband picks it up today and they offered absolutely 0 apology for the lack of communication, selling the machine we originally ordered or the 2 month wait. They will happily take your money, but once they have it they have 0 interest in providing good customer service, and will only get your product in once they recieve notice of the chargeback being filed. I will never buy from them again. I wish I had scrolled through the Google reviews initially before shopping with them to save myself the headache.

I had such a negative experience with the customer service from Rutherford's! It was disheartening…read morethat I had to sleep on it before writing my review. I have been shopping at Rutherford's for almost 25 years. I myself have owned my own business & consider myself a very understanding, positive person in almost every situation life brings upon us. That being said...I also believe the heart of our lives is our Home. More so today than ever before. Home is our safe place to be & recharge. I also entertain at home & many of my friends say I have the gift of hospitality. I am not the least bit pretentious. That saying treat the janitor the same as the CEO is exactly how I've been raised. Thank you, please & a friendly tone go a long way. Excellent Customer Service is so important in business. The human connection can truly save any situation, turn a negative into a positive. We all have that favorite server at our favorite restaurant that we feel are like much loved family. When we make a human connection with others, when they get us we should continue to share with them. In all my business encounters when I find a person who is passionate about their job & executes it with knowledge, friendliness & communication...that's customer service. I want to encourage that relationship by asking for their service, be it my restaurant server, the person I purchase a car, furniture or the person I choose for home decor. This past year I had a lampshade blinged up by Pamela, couldn't have been happier. She had perfect insight & suggestions on how to make my lamp enhance my home. She took into account my colors & my taste. Even though it was a small lamp & a tiny sale, Pamela treated my purchase with the same respect as if it was a million dollar sale. Returning to Rutherford's on Monday to have 3 lampshades blinged I was going to set up an appointment with Pamela. Against my better judgement I let an acquaintance talk me out of it. Should have gone with my gut instinct. Upon entering the store I pretty much had an idea what I wanted, but always love the designers insight cause they are the professionals. I made the choices for 2 out of 3 of my lamps completely by myself. The 3rd shade was more difficult to find a match. Finally I settled on a it will do choice, do I like it, yes...not in love with it. After an hour my brain was cooked. Pamela would have had it completed more timely, she & I were connected on the same color wheel. Ok, so I'm paying for my lampshade jewerly & this employee tells me Wednesday morning pickup. She will call me when my shades are ready. That's a longer turn around than I've ever had but I'm good. Happy to know Rutherford's is busy during this Pandemic. Wednesday morning works, my dinner guests were coming Wednesday night to taste test some new recipes for my future cookbook. Wednesday rolls around & it's 1:00, no phone call, so I call just to touch base. This employee is with another customer, no worries, I ask the person who answered the phone about my shades. She says they have no shades that she is aware of being done, ready for pickup. I leave a message for the employee who helped me, to call when she's available, no panic necessary. 2 1/2 hours later I have had no return phone call, so at 3:30 I call. She tells me she hasn't started my shades yet. No apologizes, no concern. Flat tone, she will have them done by 2:00 on Thursday. I never had tone, I was truly speechless. Ok, I feel like I've been kicked in the stomach, ouch! I'm so very disappointed. My naked lamps for my company to see the minute they enter my home. If I had known it was going to take over 3 days I would have done them myself. BTW, we all tasted some yummy food & we had some interesting dinner conversation. Thursday I never received a phone call either. Do you see the zero Customer Service??! Well, my Thursday was crazy, my Hubby & I raced to Rutherford's knowing they close at 5:30. There's also tons of construction on Lovers. We get there with 3 minutes to spare but the door is already locked. Employees are still inside so I'm about to ring them on my phone when dear Pamela sees us & comes to the door. She recognizes me, she's says your shades look beautiful, you made some excellent choices. We enter the store to pickup my shades & I want to give them a look over. The employee who waited on me...no acknowledgement of me at all! No hope you like your shades, no apologize, not even a hello!!!! NO CUSTOMER SERVICE!!!!!!! The whole time Pamela is waiting on me. It's difficult for me to be critical, but I share with Pamela I'm disappointed that the ribbon on my entry shade is done incorrectly. On the top ribbon it was supposed to be half the size & it's crooked. Pamela offers to fix it but I'm concerned the fabric glue will show. I'll just live with it. Thank You Pamela, you were wonderful, can't say the same for the other woman who gave me zero Customer Service!

Totally loved the place. Needed tassles for tying back curtains. Not exactly an every day request…read more Luckily I have friends who know this stuff. So off we went to Rutherfords. They let us check out a few - interesting what you can do with mismatched tassles, but I digress. While there I saw some reading glasses with built in LEDs so that the light shines onto whatever you are looking at. Added a whole new meaning to high beams.... Anyhow, we found the tassles we wanted, returned the samples and have ordered them. Very nice people in the store and an array of beautiful things.

1st and foremost, the girl (I mean girl) helping explained nothing that we understood. she spoke…read morefast / talked as if we knew what she was talking about and would just walk away as we are still trying to understand. we made cut glass bowls and once a man came over and really helped us to understand what we were doing. the girl never told us half of the products available to us to use and left us asking ourselves questions. we had to fill out an index card with our information on it (i was guessing they would call us when ready) but never did. i just called the girl that answered the phone said yes its ready, never asked my name, never asked when I came in and stated we don't text or call anyone when the projects are ready. for what we spent ( I spent as it was my friends bday) was not even close to the service we were given and I will never go back there again and I will tell everyone I know my experience.

I love this place - really amazing spot to spend hours having fun (both adults and kids!). They…read morehave so many pieces to pick from, and prices are pretty reasonable. I've been twice and had a great time both instances. They are BYOB and have snacks available for purchase. I've never struggled to find a table, but it does get busy on the weekends! -1 star because -Unlike Color Me Mine, the employees bring you paint (up to 6 colors per person), and during busy hours, you have to wait for a while to get a refill/anything if needed -There is a color in the blue section that shows as a gorgeous blue (on the pencil holder you can see end-product colors on), but really turns out more purple post-fire. I think it's 54? I wouldn't have picked it for my mug the first time I went if I had known the color would change -I asked someone working if I could get something to draw really fine white lines. She gave me a squeeze bottle that came out really thick. I saw others bottle had a thin metal piece coming from the top, but she refused to let me use that because it was "too hard to take off" from another bottle. To me, it just felt like she didn't want to put in the effort to help me Overall, it's a lot of fun! The studio fee is $8 per person, but 2x a week they have deals to save on this.