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    C & C Fabrics

    4.0 (4 reviews)

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    16 years ago

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    15 years ago

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    11 years ago

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    10 years ago

    Was thinking this was upholstery fabric, but this is more for clothing from what I could tell.

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    The Stitch House - Jessica and hubby - LOL Hubby was in the middle of saying something so his face  - Jessica is a great person, owner and business lady!

    The Stitch House

    2.6(32 reviews)
    4.2 mi

    Staff always is friendly and greeting you as you walk in. Pricing is competitive and service is…read moregreat. Nice selection of quality fabrics and notions!

    I do not recommend ordering a machine with this company, they will take your money and cease…read morecommunication. I ordered a machine January 17th and was told it would take 3 to 4 weeks. I called at the 3 week mark and was told it would be another week. Called at the four week mark and was told to call the next day. Call the next day (saturday) and am told they were never provided shipping information, then Elias changed the story to they were provided tracking but it was only notions. We call back wanting to cancel and talk to Gail who lets us know we cannot cancel the order no exceptions per the policy and someone will update us. No one updates us and we call back that afternoon and speak to Gail again. Gail tells us that actually they got the machine we paid for in but they sold it and don't know when they will be able to get more. She then reminds us that they don't do refunds. At this point we send an email stating how unhappy we are and the email is ignored. No one ever responds to it or reaches out. At this point we decide we are not going to chase them anymore and file a chargeback with our CC company. We still hear absolutely nothing for a month, until yesterday when we receive a text that they have the machine in stock. My husband picks it up today and they offered absolutely 0 apology for the lack of communication, selling the machine we originally ordered or the 2 month wait. They will happily take your money, but once they have it they have 0 interest in providing good customer service, and will only get your product in once they recieve notice of the chargeback being filed. I will never buy from them again. I wish I had scrolled through the Google reviews initially before shopping with them to save myself the headache.

    Photos
    The Stitch House - Maddie and us! She is so sweet, full od energy and always willing to show you the features on any machine!

    Maddie and us! She is so sweet, full od energy and always willing to show you the features on any machine!

    The Stitch House - Ms Jackie teaching me about my new Bernina L890! She is so great and a great teacher!

    Ms Jackie teaching me about my new Bernina L890! She is so great and a great teacher!

    The Stitch House

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    Rutherford's Design-Fabrics-Gifts - Welcome to our showroom.

    Rutherford's Design-Fabrics-Gifts

    3.9(7 reviews)
    10.1 mi
    $$$

    I had such a negative experience with the customer service from Rutherford's! It was disheartening…read morethat I had to sleep on it before writing my review. I have been shopping at Rutherford's for almost 25 years. I myself have owned my own business & consider myself a very understanding, positive person in almost every situation life brings upon us. That being said...I also believe the heart of our lives is our Home. More so today than ever before. Home is our safe place to be & recharge. I also entertain at home & many of my friends say I have the gift of hospitality. I am not the least bit pretentious. That saying treat the janitor the same as the CEO is exactly how I've been raised. Thank you, please & a friendly tone go a long way. Excellent Customer Service is so important in business. The human connection can truly save any situation, turn a negative into a positive. We all have that favorite server at our favorite restaurant that we feel are like much loved family. When we make a human connection with others, when they get us we should continue to share with them. In all my business encounters when I find a person who is passionate about their job & executes it with knowledge, friendliness & communication...that's customer service. I want to encourage that relationship by asking for their service, be it my restaurant server, the person I purchase a car, furniture or the person I choose for home decor. This past year I had a lampshade blinged up by Pamela, couldn't have been happier. She had perfect insight & suggestions on how to make my lamp enhance my home. She took into account my colors & my taste. Even though it was a small lamp & a tiny sale, Pamela treated my purchase with the same respect as if it was a million dollar sale. Returning to Rutherford's on Monday to have 3 lampshades blinged I was going to set up an appointment with Pamela. Against my better judgement I let an acquaintance talk me out of it. Should have gone with my gut instinct. Upon entering the store I pretty much had an idea what I wanted, but always love the designers insight cause they are the professionals. I made the choices for 2 out of 3 of my lamps completely by myself. The 3rd shade was more difficult to find a match. Finally I settled on a it will do choice, do I like it, yes...not in love with it. After an hour my brain was cooked. Pamela would have had it completed more timely, she & I were connected on the same color wheel. Ok, so I'm paying for my lampshade jewerly & this employee tells me Wednesday morning pickup. She will call me when my shades are ready. That's a longer turn around than I've ever had but I'm good. Happy to know Rutherford's is busy during this Pandemic. Wednesday morning works, my dinner guests were coming Wednesday night to taste test some new recipes for my future cookbook. Wednesday rolls around & it's 1:00, no phone call, so I call just to touch base. This employee is with another customer, no worries, I ask the person who answered the phone about my shades. She says they have no shades that she is aware of being done, ready for pickup. I leave a message for the employee who helped me, to call when she's available, no panic necessary. 2 1/2 hours later I have had no return phone call, so at 3:30 I call. She tells me she hasn't started my shades yet. No apologizes, no concern. Flat tone, she will have them done by 2:00 on Thursday. I never had tone, I was truly speechless. Ok, I feel like I've been kicked in the stomach, ouch! I'm so very disappointed. My naked lamps for my company to see the minute they enter my home. If I had known it was going to take over 3 days I would have done them myself. BTW, we all tasted some yummy food & we had some interesting dinner conversation. Thursday I never received a phone call either. Do you see the zero Customer Service??! Well, my Thursday was crazy, my Hubby & I raced to Rutherford's knowing they close at 5:30. There's also tons of construction on Lovers. We get there with 3 minutes to spare but the door is already locked. Employees are still inside so I'm about to ring them on my phone when dear Pamela sees us & comes to the door. She recognizes me, she's says your shades look beautiful, you made some excellent choices. We enter the store to pickup my shades & I want to give them a look over. The employee who waited on me...no acknowledgement of me at all! No hope you like your shades, no apologize, not even a hello!!!! NO CUSTOMER SERVICE!!!!!!! The whole time Pamela is waiting on me. It's difficult for me to be critical, but I share with Pamela I'm disappointed that the ribbon on my entry shade is done incorrectly. On the top ribbon it was supposed to be half the size & it's crooked. Pamela offers to fix it but I'm concerned the fabric glue will show. I'll just live with it. Thank You Pamela, you were wonderful, can't say the same for the other woman who gave me zero Customer Service!

    Totally loved the place. Needed tassles for tying back curtains. Not exactly an every day request…read more Luckily I have friends who know this stuff. So off we went to Rutherfords. They let us check out a few - interesting what you can do with mismatched tassles, but I digress. While there I saw some reading glasses with built in LEDs so that the light shines onto whatever you are looking at. Added a whole new meaning to high beams.... Anyhow, we found the tassles we wanted, returned the samples and have ordered them. Very nice people in the store and an array of beautiful things.

    Photos
    Rutherford's Design-Fabrics-Gifts - Interior Design Fabric photo: roldanrivasphotography.com

    Interior Design Fabric photo: roldanrivasphotography.com

    Rutherford's Design-Fabrics-Gifts - One of several beautiful designed rooms

    One of several beautiful designed rooms

    Rutherford's Design-Fabrics-Gifts

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    Quiggly's Clayhouse

    Quiggly's Clayhouse

    3.4(110 reviews)
    1.4 mi

    1st and foremost, the girl (I mean girl) helping explained nothing that we understood. she spoke…read morefast / talked as if we knew what she was talking about and would just walk away as we are still trying to understand. we made cut glass bowls and once a man came over and really helped us to understand what we were doing. the girl never told us half of the products available to us to use and left us asking ourselves questions. we had to fill out an index card with our information on it (i was guessing they would call us when ready) but never did. i just called the girl that answered the phone said yes its ready, never asked my name, never asked when I came in and stated we don't text or call anyone when the projects are ready. for what we spent ( I spent as it was my friends bday) was not even close to the service we were given and I will never go back there again and I will tell everyone I know my experience.

    I love this place - really amazing spot to spend hours having fun (both adults and kids!). They…read morehave so many pieces to pick from, and prices are pretty reasonable. I've been twice and had a great time both instances. They are BYOB and have snacks available for purchase. I've never struggled to find a table, but it does get busy on the weekends! -1 star because -Unlike Color Me Mine, the employees bring you paint (up to 6 colors per person), and during busy hours, you have to wait for a while to get a refill/anything if needed -There is a color in the blue section that shows as a gorgeous blue (on the pencil holder you can see end-product colors on), but really turns out more purple post-fire. I think it's 54? I wouldn't have picked it for my mug the first time I went if I had known the color would change -I asked someone working if I could get something to draw really fine white lines. She gave me a squeeze bottle that came out really thick. I saw others bottle had a thin metal piece coming from the top, but she refused to let me use that because it was "too hard to take off" from another bottle. To me, it just felt like she didn't want to put in the effort to help me Overall, it's a lot of fun! The studio fee is $8 per person, but 2x a week they have deals to save on this.

    Photos
    Quiggly's Clayhouse
    Quiggly's Clayhouse
    Quiggly's Clayhouse

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    C & C Fabrics - fabricstores - Updated May 2026

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