Kept me posted with driver pic and arrival time. Got the job done at a price that was better than…read moreexpected and over $100 less than a competitor's quote. Couldn't be happier with their service and will definitely keep them on file for any future needs!

Sorry to say that this company sent us an arrogant representative to discuss a Generac…read moreinstallation. He was dismissive of our concerns and made it sound like they were doing us a huge favor by agreeing to install a generator as long as we did all the work for approval. We found another company that provided superior customer service. I don't know if it was just Paul (who came to our house) or the whole company but we were a million times happier with another Charleston based company

The technician was polite, friendly, punctual and very knowledgeable. They gave us a free estimate…read morefor installing a 220v induction cooktop. We did not 220v where the cooktop is. They did an awesome job on cutting only as little drywall as possible to install the 220v cable. The best part is that they also fixed the drywall perfectly! the wall are almost paint-ready. And the price was reasonable. What can you want more? We highly recommend this company.

Can't say enough about the level of service. A+ We had an extra line installed for our indoor lift…read more On time. Worked smooth. Couldn't be more pleased

I had ALL of my electric work replaced in an historic in downtown Charleston, SC. condo. They did…read morea great job; the cost in advance and are very responsive! Nathan was great; I can only describe them with superlatives.

I had an issue with some circuits in my home office that was causing the blowing the breaker. I…read moretried troubleshooting it myself, and found the limits of my capabilities. I gave EES a call, and they scheduled an appointment the same day. They gave me diagnosis fees, and hourly rates over the phone so that I knew the general cost scope for the repairs. They gave me a time that they would arrive, and were right on time. The electrician was very professional, uniformed, and wore a covid mask. He came in and got to work, and had the problem whipped in no time. He had everything he needed to do the diagnosis, and fix the problem on the spot. I was really happy with the over all cost of the trouble shooting and repair work. I was expecting it to me more. It was very reasonable for the amount of time and effort put into fixing the problem. I seriously spent at least 3 Saturdays trying to figure this out myself, and I'm kicking myself for not just calling these guys sooner. If you are reading this, you know that it can be very difficult to find skilled professionals in the low country. I not only recommend this company, but while he was here, we talked about 2 other jobs that I will be using them for in the future. I was very pleased with the experience, and highly recommend this company. 100%

Zack is a very pleasant young man that came to move a can light improperly installed and most…read moredefinitely not symmetrical with others in the room. I noticed that and it bothered me every time I walked in that room. He knew what to do and did it by cutting a hole in the proper place by climbing to the attic and walking carefully on the 2X4's Afterwards he cleaned the mess caused by the insulation that unavoidably ended up on the floor. They do not do sheetrock repair Will call them again for any electrical work

I called Power Plus Electric to get a dimmer switch installed on a ceiling/fan light. The guy I…read morespoke with quoted me a price that was twice as much as the previous time I had a dimmer switch installed by Power Plus Electric. I asked him why it couldn't be installed for the same price as before. He said he would look up my previous charges and get back to me but he never called me back, and will not accept my calls or return my calls. EXTREMELY UNPROFESSIONAL!!!

A third happy encounter with AAE…read more Wanted to add new lights installed, old lights replaced and a fan into a few bedrooms. Delighted with the work they did. They brought solutions to my problem than were better than what I was thinking. They communicated well, they worked quickly, cleaned up afterwards and did it all right.

Was scheduled the day before but was notified in a timely fashion the reason for the delay…read more Notified when in route and Arrived promptly as planned. Wade handled all our issues and found another potential issue as well and took care of that. Friendly and very professional tech who explained problems and solutions clearly

Signed a contract through Costco to have them install a generator…read more They had me call the Berkeley Electric coop to schedule a disconnect during the time it would take to do the install with the warning that in the event Berkeley Electric crews did not show up to disconnect I would be assessed a 250.00 fine. This was disclosed after signing the contract and it is not in the contract. Paid Costco's share (50%) six months ago. Way back in October 2021 the delivery was scheduled for a Tuesday in early February from 8 to 10am and that day after a couple of phone calls and emails the appointment had to be cancelled because it was 1:50 and they hadn't showed up and I had other commitments. Ok for them to not show up, not ok for me if the Electric Company does not show up. They wanted me to sign a release of liability in case their installers caused damage to the irrigation system as well as sheetrock damage to which I refused to. Not in the contract either. Nerve wracking experience, on the day of the install they showed up on time but it wasn't a smooth transaction mainly because of the County inspector. I am happy with the generator but for the few details that are out of the ordinary I can't give 5 stars. Had I not been on the phone for almost 2 hours trying to get the County issue a release so the Utility Company would reconnect it would have been a cold night for all of us at home. Took one star for all of the above. Very nice and friendly people and I would use them again and I would recommend them as well and they did all they could but it really came down to me calling a County Inspector that I knew from before and he took care of the reconnect right before 5PM otherwise I would have been left in the dark after the 10PM noise ordinance and temps did drop to 32 that night. Took another star because it took them 2 weeks to the day to send me a couple of documents via email on Feb 21 so I would get the Costco rebate, 2 weeks in addition to the 6 weeks it takes Costco to send the rebate, that should have been done the day I went with their share in the form of a check after the generator was installed. They charge 2% if I pay with credit card. In conclusion the electrical part is ok but management is lacking customer support or just plain neglect after they get their money. BTW they are also asking me to pay (again?) their share two weeks after they deposited the check. Get your ducks in a row please.

I can't say enough good things here. We had a plan to build a 2,565 sf home at Del Webb Nexton. The…read moredecision we had was whether to have Pulte do the pre-wiring and transfer switch. So I called Charleston Electric and they said it would be better to have them handle everything. They were fantastic to deal with. They provided a placement diagram that we sent to our HOA for approval. They installed the generator nicely situated near the gas line. Then they put the transfer switch INSIDE the garage, not bolted to the outside like Pulte would have done. The whole installation was very neat and they came when they said they would. Initially when I asked about choosing between 18KW and 22KW they were quick to say the 18KW would be fine. I'd recommend Charleston Electric, and if you're building a new home in a development like ours, have them handle the whole project. You'll be glad you did.

Jordan did a great job diagnosing my electrical problem and coming up with a solution that made…read moresense. very efficient! Jordan was easy to work with. I'm very happy with the final result!

Excellent team, scheduling worked well- communications were clear when things were delayed. The…read morehead electrician was amazing. His assistant/trainer was good - but forgot to clean up - so I had to do this myself. Put in several outlets and all work perfectly. A bit pricey, but negotiable. Overall very good experience.

Salesman was a nice guy, but I believe he wasn't trained properly. It appears that 1st Choice…read moreQuality Heating and Air uses inaccurate information to create more expense for homeowners. Their estimates are loaded with equipment not needed or removal of no existant systems. Lastly, the hvac estimate included equipment used for ductless systems, which should have been provided separately with a ductless installation estimate. This appears to be poorly assembled items and expenses meant for customers who lack understanding and knowledge of what constitutes a. HVAC while showing the contractor's lacking knowledge of ductless systems. Lastly, moments after the gentleman left, I got a call from a scheduler asking if I wanted to schedule a visit for 1st quality choice HVAC. Something's amiss.

Rodney McCullough was my technician. He was on time and spotted the problem right off. He explained…read moreeverything and was quick. Needed a new blower had the parts with him. Excellent price

Matt did a great job. Quick response, fair price, and excellent work. I highly recommend.read more

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