Response to owners reply on Google: Original post first,…read morethen read my reply: Original post : I am very disappointed with my experience at this Wellness Spa. I was overcharged for a simple consultation fee, and the value of the service did not match the price. What made matters worse was the attitude of the owner--aggressive, unprofessional, and dismissive when I questioned the charges.Before arriving, I had even called the day before to confirm the $75 consultation fee, yet I was still overcharged. When I raised concerns, the owner's response was aggressive, unprofessional, and dismissive. She even went so far as to say my "energy" was wrong--despite not being in the front of the building when I arrived, and only reviewing me over cameras. It felt more like she was defending the receptionist, who had already given me incorrect information, rather than addressing the real issue. I admit I did walk out due to price change, refusing to pay the remaining amount because it went from $75-$85 dollars. The receptionist was wrong and I can prove it. It only made matters worse. The owner definitely was aggressive about her coins and I'm not upset about that is business but it's how you conduct business.From my perspective, the pricing appears less about the quality of care and more about covering the cost of a high-end location, expensive equipment, and the "luxury" image the spa wants to project. Unfortunately, this comes at the expense of fairness and customer trust. I later discovered that I am not alone--many other customers have also reported being overcharged and experiencing the same unprofessional behavior from the owner. I came expecting a professional and relaxing wellness experience, but instead left feeling frustrated, disrespected, and financially taken advantage of. Until major changes are made in both management and customer service, I cannot recommend this spa. Reply: The consultation I booked was clearly listed as 1 hour, not 30 minutes--and I can prove this with the time slot I scheduled. To say otherwise is misleading. Additionally, I would never sit and tell my "life story." That is a complete fabrication. What I expected was a professional consultation, not personal storytelling. And on the subject of professionalism, as an aesthetic provider, it is standard practice to present your skin honestly so clients can see real results. Wearing full makeup during a consultation undermines credibility--clients should be able to see your actual skin, not rely only on pictures. For the record, this was never about money. I could have easily paid the amount twice over. The issue is with integrity and how clients are treated. The deposit itself even changed from $75 to $85, which raises serious concerns about consistency in your business practices. As a business owner myself, I know that if a front desk staff member makes an error, the professional response is to "eat the cost," not push it onto the client. Also, let's be clear: the fact that you changed your consultation policy afterward speaks volumes. If everything was as smooth and clear as you claim, there would be no reason to change your policy. Clearly, there have been several complaints about consultation pricing and inconsistencies, otherwise your policy would have stood as it was. Instead of addressing those issues, you're deflecting by accusing me of being rude--when in reality, your tone as the owner came across as aggressive and unprofessional. Lastly, I was not rude at all during my visit. Respect goes both ways, and just because someone is the "owner" does not excuse being dismissive toward clients.

Great first visit. Danielle was awesome! Did a thorough facial! I see the difference in my skin…read morealready.

It's been 5 months since my initial review of Body Beautiful, and I've remained a steady return…read morecustomer. In addition to finishing my last few laser hair removal sessions, I've also continued seeing Maria for some electrolysis, and another IPL laser procedure used to lighten a very dark birthmark that's been an annoyance to me since I was a kid. Despite the fact that all of these things involve some degree of discomfort (as the quote goes, "beauty is pain"), Maria and her staff really make the experience as pleasant as possible. They are so friendly, and make the whole visit as comfortable as they can. I always know exactly what she is doing in the procedure, and throughout she keeps frequent tabs on how I am feeling and making sure the pain level is not too much. She is sensitive to not only how it feels at the time, but to how my skin reacts in the days after. After my first electolysis session, my skin was red and bumpy for a few days afterwards. When I told her this, she easily adjusted some settings for my second session, and my skin was back to normal much quicker that time. It's very clear she knows what she's doing. I love that I always feel like their attention is 100% on me - before, during, and after my visit. The treatments really are customized to each client's individual hair color and skin type. You'll feel like you are getting worked on by a friend - only a friend who is super knowledgable and highly trained in her field. The next time American Laser Centers rolls out yet another Groupon offering to zap Big Foot hairless for only $10 in Monopoly money, fight the urge...when someone is holding a laser next to your skin, you don't want the bargain, you want the best! And Body Beautiful is just that.

I absolutely love coming here! Lindsey and Maria are both so kind and so amazing at what they do!…read moreIt is such a good and clean environment. They always make me feel so well taken care of! If you need ANY hair removal done I recommend coming here !

I'm so happy I found this place. Let me start by saying Ashley was the nicest! I found Sugared…read moreCoated by searching on yelp and Ashley was able to get me in the next day. The location was very nice and I felt very comfortable. Ashley seemed very knowledgeable about and walked me through everything she was doing. I have been waxed before but never with sugar wax and she explained everything to me.

Great service and the decor is simple yet beautiful- Erica who completed my eyebrows today was…read moreextremely talented , professional, and time efficient!

Jaz is great! I have been going to her for my Brazilian wax for awhile now. She is very personable…read moreand quick. The suite is always super clean and parking is never a problem.

I got an underarm wax! I experienced a professional and efficient service! Definitely going back!read more

Super cute vibe as soon as you walk in. I had the honor of being serviced by the owner at my…read moreappointment. She was quick, efficient and friendly. When you first walk in you are asked to sanitize your hands then complete a questionnaire about your skin health. I love a good waxing place that is quick and gets the job done right plus it is a BLACK OWNED business! Will be booking again

Always looking for my go to eyebrow spot. And I think I found it!…read more Booking online was super easy and simple. I have always wanted to know what was inside that building/house especially with that gorgeous curved front door. Passed it so many times on University. Parking was easy and nice to have designated parking spots for Bare Philosophy. Walked in and had no idea that you had to take your shoes off. I get for cleanliness sake and winter bringing water/salt, but I wasn't expecting it. I walked in and noticed another patron standing inside with her socks on so I followed suit. I didn't notice behind me that they provide slides to wear after you take off your shoes. There was no staff downstairs so no one to greet me or give instructions. There was a sign that said they were short staffed and to help yourself. It was the day before Christmas Eve. Really pretty inside and welcoming. Lots of areas to look at product. There was a coffee machine. Old historical charm throughout! The other client got brought back and I just was standing around. I finally heard someone in the foyer area and was checked in at that point and brought back to a large room for my eyebrow appointment. We spoke a bit about eyebrow shape and how she likes to keep things natural/follow your natural shape. Can always take off more later if I wanted. I think my eye wax was all of five minutes. Trimming, a few strips of waxing, and then tweezing and that's it. Let me have a look in the mirror and I was happy for the most part. I should've asked to trim my eyebrows a little more. But overall content with the shape. I wish there was something to put on my skin afterwards to calm it down since I get red easily. Again, the whole process was super quick, didn't feel overly personalized with an eye brow shaping/waxing but the job got done. The staff who did my brows was very nice and we made conversation throughout my service. I felt comfortable and no pain with the waxing/tweezing. Afterwards, she checked me out and you can give a tip on a card. $20 is a fair price for an eyebrow wax, what I was paying for at another place in the area.

Katie is a miracle worker! I've been getting Brazilians since I was 18 and facial waxes since 13,…read moreand let me tell you, Katie changed everything I thought I knew about waxing. Those red splotches after waxes that I thought were just part of getting waxed? Nonexistent with Katie. I am genuinely convinced she is magic because I never knew a wax could be this painless before AND after! Also as a gal who has always struggled with intense ingrown hairs, ones that doctors told me could only be fixed with laser, I was stunned when Katie took the time to get all of them out and coached me on how to prevent them in the future, truly above and beyond! She's is the most thorough esthetician I've ever been to, and she creates such a warm and welcoming environment that I am actually looking forward to my next wax!

Honestly one of the most uncomfortable experiences I've had getting my nails done. The owner is…read moresuch a sweetheart and full of life, and had I encountered her in the wild I'm sure it would have been pleasant. But she kept stopping service to talk, and got really personal. Like, she talked about God almost the whole time and tried to give me unsolicited diet advice. And ragged on me for not driving an electric car even though she doesn't either?? It was the opposite of relaxing. And she cut my toenails waaaaaaay too short-- just my sock on my big toe is irritating to the point of pain. She also has her dogs in the salon, which is fine if you're a dog person, but a heads up seems like an obvious curtesy. Very glad I used a groupon because I would have been so pissed to pay full price for such a stressful experience.

The owner is a very disturbed woman. She immediately started talking about her personal life, and…read morewas on the phone for much of the time. I did get decent enough service, but it was not a calm, relaxing experience. She clearly needs help.

Went for a facial. Milly did a fantastic job. She is friendly, enthusiastic and knows her stuff. My…read moreskin felt fab after her treatment. But the treatment room was v. tiny, and could feel claustrophobic. The woman at the front was friendly and welcoming. A nice place, but need to make the rooms a little larger, to they don't feel like they are closing in on you.

Ok if i could give this place zero stars i would !!! First off I'll say that the lady that did my…read morewax was very nice but she just didn't know what she was doing !!! She left hair , i could tell that her wax wasn't hot enough . I will not be returning or referring anyone ..

Terrible. Went to get a wax and she missed a bunch of hair first of all. She full on scammed me,…read morewebsite said overall the price would be around $60, got charged $90.

Went for the first time today to get my eyebrows threaded and Melody was kind, efficient, and did a…read morefantastic job! Her studio was very clean and welcoming. Will be going again!