Great service! All the girls are very friendly and well versed with the products! Created a great experience for us! read more

The time was very close to closing when I went in for a gift. I called ahead for directions and was guided to their parking lot. Upon arrival I was greeted by the retail specialists who began to help me choose the perfect scent. There was no rush to get me in and out and they even offered gift wrapping. I was also blessed with some sample scents on my way out. This was my first visit and I'm looking forward to my next! read more

I'm going to align myself with the other reviewers by giving five well-deserved stars to BYREDO. A few months ago, a friend wanted something from here for her birthday and I had sent what she wanted via their website. I had no idea what I was getting her (Rinse Free Hand Wash in Suede) but she seems happy with it. When I looked up the brand on here, I was happy to see they had a boutique on Melrose near Robertson. Parking in this area is rough, especially in the afternoon, but after driving around a couple of times, I found a hidden spot next to some construction in front of Craig's. When I walked in, I didn't initially see anyone, but I heard a hello come from somewhere, and a nice girl appeared from the back area. I told her I wasn't familiar with the brand but I did my research online so I wanted to see what they had to offer. I was initially interested in Mojave Ghost as the one I really wanted to try, but Melissa gave me a full-on BYREDO experience with their fragrances. It's a little awkward trying to smell things through a mask, but I was able to get enough from each scent card that was made to eliminate what I didn't like. This store also carries their line of cosmetics, accessories as well as Byproduct (shoes, eyewear, home, things that aren't their fragrances, etc.) I left with a few samples and from here, I'm going to try narrowing my selection down. I understand this will be different on the skin as opposed to a piece of paper, so I'm looking forward to testing them out. Excellent service by Melissa, I would ask for her again when I am ready to purchase something. read more

BYREDO Los Angeles Melrose - Leather Goods Near Me - West Hollywood, California

Had brunch across the street and noticed this location and was super excited. Michael was so helpful and showed me a lot of different fragrances that he thought I would enjoy I came in specifically for the Mojave coast which is my all-time favorite scent. I was very excited to be introduced to new fragrances Michael was so helpful professional and went above and beyond to assist me. I really enjoyed stopping inside the store to see all of the wonderful goodies they have to offer. I highly recommend this brand it smells incredible and the fragrance lasts all day. Ask for Michael he will not disappoint. What I really love is that as soon as I walked in the door Michael immediately greeted us with an amazing energy and was so welcoming. He wasn't trying to upsell me or try to be pushy he gave me lots of options and took his time and was very sweet and hospitable. 5 stars all the way! I will definitely be coming back. Love Love Love Byredo!! read more

BYREDO Los Angeles Melrose - This scent is incredible - Leather Goods Near Me - West Hollywood, California

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I've been trying to find a new fragrance and it's really hard for me to find something perfect. I like clean, fresh scents, that are unique yet comforting and refreshing. Basically a Perfum that isn't a perfume. I also don't want to smell like every girl at the mall. It's nearly impossible to find- I used to wear Le Labo but wanted a change. THIS IS IT!!! Never have I found a brand with so many scents I love. I discovered them at Saks Fifth Ave but when Saks wouldn't give me a sample to take home and wear, I found the boutique on Melrose and called. Their sales staff is soooo helpful, and they set aside the sample scents I asked for, free of charge. They have parking in the back, off the alley behind the store (which is rare for Melrose) and getting in and out was easy. They have home scents and some accessories and leather goods too - really great high end unique luxury gifts. Now I just need to figure out which scent I want to buy!!! I'm thinking about trying the travel set since it has two of my favorite scents. You must try Blanche and Bal D'Afrique! Mojave Ghost is also amazing... you can't go wrong! read more

BYREDO Los Angeles Melrose - Leather Goods Near Me - West Hollywood, California

Michael helped me with a perfume purchase and provided me with a fabulous customer service experience. The store is spacious, clean and aesthetically pleasing. Parking is in the back. read more

Beware of the store manager BEBE. She is very rude and has an unprofessional tone. I contacted the store the other day because a candle i was gifted from the Melrose store shattered when i took it out of the box. I asked if they could possibly exchange or provide a suggestion for repairing. Bebe's response was very aggressive and rude and basically said that although we are in a pandemic, where many people were not going out, we will not exchange an opened broken product. No suggestions were provided and when i asked for her supervisor she refused to provide a person to contact. I will not purchase any byredo candles in the future and those of you that do, be cautious because they break and shatter everywhere when they fall. I've owned many luxury candles and this has never happened before. I'll stick with your sister store diptique. read more

Today we had the most wonderful experience shopping at Byredo. Chase M. was so patient, helpful and knowledgeable about different fragrances and what notes work best for your skin. Please give him a raise. Chase did an excellent service to the brand that we've never heard of before. Can't say anymore great things about our Weho Byredo experience. read more

BYREDO Los Angeles Melrose - Byredo purchase! - Leather Goods Near Me - West Hollywood, California

I LOVE this place. I was very curious about the scents and haven't gotten the chance to try any especially during the pandemic. If you need anyone to assist you, ask for Bebe. She was so sweet, patient as I tried so many scents, and knew the types of scents that I liked immediately. I was so touched by how welcoming and sweet she was. She gave me free samples of perfumes and hand lotion and even added me to the mailing list. The whole time I was at the store I didn't feel uncomfortable for sampling so many products but felt so welcomed. The store itself is beautiful with its display of beauty products and small leather goods. I highly highly recommend if you're shopping on Melrose Avenue. read more

I've always loved byredo and decided to check out the Melrose store upon moving to LA. I HAD A TERRIFIC EXPERIENCE. I need to mention Chase Martin who was the sales associate. He was extremely helpful, welcoming and all around fantastic. I found the right product and was beyond happy with how everything went today. Great job guys. read more

Love the fragrances .... Beautiful store and very personal service -- as it should be with perfume. Michael was terrific help !

I came to this location after reading one of the reviews that explained how they were able to call the store to set aside a selection of samples they wanted to try out for easy in person pick up. Given the price point of a full size BYREDO fragrance, it makes sense for a customer to want to try out a sample before committing to purchasing a full size bottle. When I arrived at the store, a woman was able to help me out and sprayed a handful of fragrances on cards and allowed me to test them in that manner (I wish I had gotten her name). I knew which ones I felt more drawn to, but stated that I wasn't sure if I was ready for that much of a commitment without being able to test it out on my skin first for at least a couple of days. I then proceeded to ask if they gave out samples for their customers to try... she said they give "up to 3 samples with purchase"... so I asked if could purchase the samples I wanted (I've purchased a couple of samples for $6 each from Le Labo so I thought it was the same type of transaction), until I realized she meant they give out samples WITH A PURCHASE. Correct me if I'm wrong, but the whole purpose of having samples manufactured to begin with is to help customers really get a feel of something before committing to purchasing the actual item in its full capacity. Not sure if I was being profiled because I'm a petite little Asian and naturally look like I'm 15, but ma'am... you work at a retail store... sit down!!! I obviously wasn't just coming in to mooch off their samples given that I was open to purchasing the samples as I've done with other fragrance houses, but even if someone were to come in with that intention, who cares?!?! The samples aren't coming out of your pockets honey!! LONG STORY SHORT, SAVE YOUR TIME AND GAS - go to Nordstrom instead!! The associates there are much nicer and give samples to their customers with so much more generosity!! From all the mixed reviews, seems like this location definitely treats their customers depending on whether or not they're going to get commission out of them. 10/10 would NOT recommend!!! Don't support this location and purchase from Nordstrom instead. This store doesn't deserve to meet their quota! Period. read more