Emily did a great job. I'm a nurse and thought I was educated about lice, but I wasn't! Emily not…read moreonly treated me but educated me on how to keep it away and prevent it! My girls and I will be forever grateful!

Alexis was awesome. She was so informative and thorough with our whole family. If you have a lice…read moreinfestation, definitely use her to remediate the situation. She kept me calm and was so friendly and nice to all of us. My daughter felt at ease in the chair while she was getting treated. She actually opened up for us on a snow day!!

We were quoted in writing: "a lice treatment & nit removal for her $270 (flat rate)."…read more Once the technician arrived at our home, the price escalated dramatically. The invoice was initially $1,347.39 and was only reduced to about $1,100 after we disputed the charges and removed some products. A "flat rate" quote turning into four figures once someone is already in your home is not transparent pricing. From the moment the technician was in our apartment, the entire experience became high-pressure. We were told various add-ons and products were "mandatory," and the total kept climbing in real time. We also felt pressured because the technician would not leave until payment was received. This is not how a reputable service should operate, especially in a family's home. We were explicitly told that both parents being checked was required as part of the process. We initially refused, because we had already checked ourselves and were confident this was a school exposure and that our daughter had likely picked it up that morning. We were then told they would not proceed with treating our daughter unless we agreed to be checked, and only after that pressure did we eventually reluctantly comply. Both my husband and I were checked. Neither of us had lice. Yet the bill still ballooned from $270 to an initial $1,347.39 (and then about $1,100 after dispute). We also dispute the "severe" classification, but regardless, clarity matters: if there are severity tiers, surcharges, home-visit fees, and "mandatory" products, those need to be disclosed clearly before anyone shows up--not after you are already in a stressful situation. Additional serious concerns: * We specifically requested a female lice expert because we are religious and the patient is a young girl. They sent a man anyway. This should have been clearly communicated in advance so we could make an informed decision, not discovered at the door. * The technician barely spoke English, and whenever we asked a question or needed clarification about what was being done or what we were being charged for, he would suddenly stop speaking English altogether. That made it extremely difficult to understand what we were supposedly agreeing to in real time. Clear communication matters, especially in a stressful situation involving your child. * They do not accept credit cards. We were told payment had to be made via cash, Zelle, or Venmo only. For a New York company with a website and significant marketing, refusing credit cards removes standard consumer protections and makes it much harder to dispute charges. In our case, that payment setup amplified the pressure and left us feeling cornered. This ended up being a day where we were so stressed by the escalating bill and refusal to leave without payment that we were close to calling 911 just to get the situation de-escalated. That alone should tell prospective customers what they need to know. To be clear: our daughter did have lice, and we do not dispute that treatment was necessary. What we do dispute is the lack of upfront disclosure, the bait-and-switch style escalation from a $270 quote to four figures, and the high-pressure tactics used in our home. Parents should be aware that the advertised "flat rate" may have very little relationship to what you are actually charged once someone is in your home.

My sister who lives in Rhode Island, she came with her three daughters to spend the summer in NYC,…read moreand after a couple of days, they started scratching their heads like crazy, of course they sleep over with my two daughters and we discover the youngest one with lots of bugs in her hair, we freaked out and look online and found this company, Eliana and a colleague came over to my house and they were just amazing and extremely knowledgeable about lice in general, they gave us the piece of mind we were hoping for and educated us in practical ways to prevent lice in the future. We are so happy to be lice free and we are just grateful to have found these wonderful lice ladies. Thank you so much guys! You were our life savers.

We had an outbreak at school and wanted peace of mind that both my littles were lice free. She…read moreresponded to me right away and was able to come the same day! Was super sweet with both of my kids and hopefully won't have to use again but if I do will definitely call her again!

I would highly recommend using Jessica, she came to my house within a few hours of my call to her,…read more she checked my whole family for a fair price, and was kind with my kids, she definitely put my mind at ease, she will be my go to if I ever have to deal with lice again!

Hazel is incredibly helpful, knowledgeable and professional and I would recommend her and this…read morecompany to anyone who needs it - truly couldn't have asked for a better experience during such an awful time. Thanks Hazel!

From the owner: K.O. Lice mobile service will remove head lice from your hair and home! Our treatments are all…read morenatural, discreet, and effective. We also offer head checks, friend checks, home lice clearing, and school referral programs. Our rates are great for individuals or for the whole family. We have discounts for veterans and senior citizens. Call us today if you need treatment or just some lice advice!

Called to inquire about the business since I saw that it was new. Customer Service is definitely…read morespot on. The representative on the phone was super friendly and answered all of my questions. I didn't have a lice problem haha! But after my phone experience id recommend.

From the owner: Better than a Lice Removal Clinic, we come to you! At Eye Spy Lice, we’re not your average lice…read moretreatment service — we’re a system that works. We specialize in after hour treatments, education supported by science, and provide peace of mind with our 6 week guarantee. Same-day appointments are available! Affordable options! & unlimited support! Don’t wait until the mystery deepens! Book your appointment today and let us handle the investigation!

They fit us in within hours if calling. Debbie came to our house. She was delightful, friendly and…read morevery professional. Taught us a lot and was here for two hours for myself and my two daughters. Definitely recommend.

The review says whoohoo! As good as it gets! and we concur. From the minute that Angela got to our…read morehome until she left 3 hours later, we knew we were in excellent and expert hands. She has been with the company for years and it showed. She is calm and calming and patiently answered every question that we threw at her. She was also really good with my kids who are not the easiest to get to sit down and stay down! Last year we had taken our kids to a salon which charged twice as much which is absurd. If we have to face lice ever again, I will for sure call LiceDoctors!

We had a lice scare over the weekend and Lena was VERY prompt in identifying the problem via text…read morephoto and sending a technician to our home the same day. I was so appreciative. Svetlana, who came by, was lovely and so pleasant and set everyone at ease immediately. They were thorough and professional. We are so appreciative of the care we received and will certainly recommend Lice Free to others who need help!

SO GOOD!! Super responsive. A professional comes to your home--they are able to come next day (and…read morewe texted late the night before) and the technician arrived on time, was very quick, responsible, instilled great confidence, great with kids, it was fab. I had a follow up question about a possible nit, and they wrote back right away (like, within 30 seconds). It's definitely the BEST way to get checked / treatment, all toxin free. We would recommend these folks to everyone and anyone (and have!!).

If you think you have lice, if you know you have lice, if you think you were exposed and just want…read moreto be sure, GO HERE. I cannot recommend this place enough. Rafi and Margarita were excellent. They explained what they were looking for, what they were doing, how long it would take, next steps, etc. The facility is clean, we were seen just an hour after calling, and given personal attention and care. In total, 2 children and 2 adults were thoroughly checked and 1 child and 1 adult had to be treated. This all took just about an hour and a half. Please, PLEASE don't think you can deal with lice on your own. Rafi and Margarita showed us what they pulled out of the hair and these bugs/eggs are TINY. Leave this to them, the professionals, and I guarantee you won't be disappointed. Oh, and their work is guaranteed! Thank you to the team for helping my family through what could have been a nightmarish, insanely stressful ordeal had we gone it alone.

Amazing service, they gave me peace of mind even when I didn't have lice thank you, Eli.read more

June 26, last day of school my daughter gets lice!!! I tried everything I could find on the…read moreInternet. I even combed my daughters hair for 3 days. A month goes by and their back!!!! Now After my step daughter who was here visiting got lice too I was desperate and stressed out. I searched and found Lily. She was inexpensive and I was a bit nervous. When she came, she did my step daughters hair which is FULL and thick curly hair. I even wrapped her hair in mayo for 4 hours, I dyed her hair all trying to kill the lice but I just couldn't mentally take another day combing two kids this time. So when she came She worked on her for about 2 hours without complaining. Then she checked my other daughters hair that I treated 3 times with OTC treatment and combed for days....well my daughter had eggs still. So not alot but she treated her hair too. She came to my house at 8pm. Its now 1130pm and it's my turn. Yup she found eggs. I dyed my hair, flat ironed, blown out with heat and still had the darn eggs..... I wanted to scream and cry, but I had no choice to get my hair treated too. She finally left at 1am. God bless her. I had no clue I had lice. Who would have combed me? Checked me? Well all I can say is these lice have now became true super lice and are resistant to any meds, and I even got prescription strength!!!! I highly recommend lily. She came back 5 days later to do follow up on my step daughter before she went back to Florida and she had zero eggs. I was confident she got everyone clean because her hair was the worst!

I was freaking out, obsessing over nits after getting lice from my kindergarten students - Lily…read morecame to my rescue and did a thorough and painless treatment on my hair. I am now nit and lice free and so relieved! Thank you Lily. Highly recommend.