June 26, last day of school my daughter gets lice!!! I tried everything I could find on the…read moreInternet. I even combed my daughters hair for 3 days. A month goes by and their back!!!! Now After my step daughter who was here visiting got lice too I was desperate and stressed out. I searched and found Lily. She was inexpensive and I was a bit nervous. When she came, she did my step daughters hair which is FULL and thick curly hair. I even wrapped her hair in mayo for 4 hours, I dyed her hair all trying to kill the lice but I just couldn't mentally take another day combing two kids this time. So when she came She worked on her for about 2 hours without complaining. Then she checked my other daughters hair that I treated 3 times with OTC treatment and combed for days....well my daughter had eggs still. So not alot but she treated her hair too. She came to my house at 8pm. Its now 1130pm and it's my turn. Yup she found eggs. I dyed my hair, flat ironed, blown out with heat and still had the darn eggs..... I wanted to scream and cry, but I had no choice to get my hair treated too. She finally left at 1am. God bless her. I had no clue I had lice. Who would have combed me? Checked me? Well all I can say is these lice have now became true super lice and are resistant to any meds, and I even got prescription strength!!!! I highly recommend lily. She came back 5 days later to do follow up on my step daughter before she went back to Florida and she had zero eggs. I was confident she got everyone clean because her hair was the worst!

I was freaking out, obsessing over nits after getting lice from my kindergarten students - Lily…read morecame to my rescue and did a thorough and painless treatment on my hair. I am now nit and lice free and so relieved! Thank you Lily. Highly recommend.

Great experience at Lice Busters. I was able to get a same-day appointment, and we were seen right…read moreaway after explaining our situation. The staff was friendly, helpful, and very knowledgeable. They took their time to check everything thoroughly and explained what they were seeing, which gave me real peace of mind. I would definitely recommend them to anyone dealing with lice or even just a scare.

Having dealt with lice earlier this year, I'm on high alert for them and had a scare this weekend…read more Daniel immediately gave me peace of mind as he checked for me, even did a more thorough check with conditioner and blow dried my hair so I could walk outside. I will definitely be coming back and highly recommend them!

Used this service when my daughter caught lice from school. It's been a couple of months now and…read morewe're still clean! At home visit/service makes it very convenient as well. She gave us great advice and would most definitely use her again, possibly for in-school class checks (but hoping we will not need to:) Nice lady! Thank you for your service!!

From the owner: Appointments available on my website or call me at (631) 605-7161read more

We had a lice scare over the weekend and Lena was VERY prompt in identifying the problem via text…read morephoto and sending a technician to our home the same day. I was so appreciative. Svetlana, who came by, was lovely and so pleasant and set everyone at ease immediately. They were thorough and professional. We are so appreciative of the care we received and will certainly recommend Lice Free to others who need help!

SO GOOD!! Super responsive. A professional comes to your home--they are able to come next day (and…read morewe texted late the night before) and the technician arrived on time, was very quick, responsible, instilled great confidence, great with kids, it was fab. I had a follow up question about a possible nit, and they wrote back right away (like, within 30 seconds). It's definitely the BEST way to get checked / treatment, all toxin free. We would recommend these folks to everyone and anyone (and have!!).

We were quoted in writing: "a lice treatment & nit removal for her $270 (flat rate)."…read more Once the technician arrived at our home, the price escalated dramatically. The invoice was initially $1,347.39 and was only reduced to about $1,100 after we disputed the charges and removed some products. A "flat rate" quote turning into four figures once someone is already in your home is not transparent pricing. From the moment the technician was in our apartment, the entire experience became high-pressure. We were told various add-ons and products were "mandatory," and the total kept climbing in real time. We also felt pressured because the technician would not leave until payment was received. This is not how a reputable service should operate, especially in a family's home. We were explicitly told that both parents being checked was required as part of the process. We initially refused, because we had already checked ourselves and were confident this was a school exposure and that our daughter had likely picked it up that morning. We were then told they would not proceed with treating our daughter unless we agreed to be checked, and only after that pressure did we eventually reluctantly comply. Both my husband and I were checked. Neither of us had lice. Yet the bill still ballooned from $270 to an initial $1,347.39 (and then about $1,100 after dispute). We also dispute the "severe" classification, but regardless, clarity matters: if there are severity tiers, surcharges, home-visit fees, and "mandatory" products, those need to be disclosed clearly before anyone shows up--not after you are already in a stressful situation. Additional serious concerns: * We specifically requested a female lice expert because we are religious and the patient is a young girl. They sent a man anyway. This should have been clearly communicated in advance so we could make an informed decision, not discovered at the door. * The technician barely spoke English, and whenever we asked a question or needed clarification about what was being done or what we were being charged for, he would suddenly stop speaking English altogether. That made it extremely difficult to understand what we were supposedly agreeing to in real time. Clear communication matters, especially in a stressful situation involving your child. * They do not accept credit cards. We were told payment had to be made via cash, Zelle, or Venmo only. For a New York company with a website and significant marketing, refusing credit cards removes standard consumer protections and makes it much harder to dispute charges. In our case, that payment setup amplified the pressure and left us feeling cornered. This ended up being a day where we were so stressed by the escalating bill and refusal to leave without payment that we were close to calling 911 just to get the situation de-escalated. That alone should tell prospective customers what they need to know. To be clear: our daughter did have lice, and we do not dispute that treatment was necessary. What we do dispute is the lack of upfront disclosure, the bait-and-switch style escalation from a $270 quote to four figures, and the high-pressure tactics used in our home. Parents should be aware that the advertised "flat rate" may have very little relationship to what you are actually charged once someone is in your home.

My sister who lives in Rhode Island, she came with her three daughters to spend the summer in NYC,…read moreand after a couple of days, they started scratching their heads like crazy, of course they sleep over with my two daughters and we discover the youngest one with lots of bugs in her hair, we freaked out and look online and found this company, Eliana and a colleague came over to my house and they were just amazing and extremely knowledgeable about lice in general, they gave us the piece of mind we were hoping for and educated us in practical ways to prevent lice in the future. We are so happy to be lice free and we are just grateful to have found these wonderful lice ladies. Thank you so much guys! You were our life savers.

Professional and very thorough service. This is a very clean, private little studio. Daryl is…read morevery thorough and does an excellent job. The service also includes 2 follow up appointments to endure everything was removed. I would definitely recommend.

From the owner: Hair Angel New York is your trusted solution for fast, effective, and stress-free head lice…read moreremoval. Our expert team provides professional treatments in a comfortable environment, ensuring a hassle-free experience for the whole family. We offer a flat-rate pricing model with no hidden fees.

Horrible. Rona was…read morenice on the phone and text, explained that they charge $199 for the first hour and then it's charged in 15 minute intervals at $50. I asked how long it usually takes and she said maybe an hour and a half for long hair. We were desperate, so I said okay. The woman was half an hour late. She doused us in olive oil and combed for 3 and a half hours. She left used gloves out and oil all over the floor and they charged out credit card $706. Now Rona is unresponsive. predatory, playing on fears and desperation. Avoid!

We had a lice infestation so we called Lilbuggers and within 2 hours we had a professional lice…read moretech treating all of 4 of us using only natural products which is a plus since I don't like all those chemical products. the process was very efficient and fast. Highly recommended!!!

The service itself works. It's hard to argue that point, however there are a lot of services that…read moreremove lice and don't price gouge.They charge a crazy amount, and charge by the hour. If they were efficient it wouldn't be as bad, but they are not. While we were there someone had to run out to buy paper towels, and the person doing my hair was on the phone almost the entire time. They were also not terribly knowledgable about lice, telling me that there is no such thing as a dead egg in hair. Anyone who has gone through this knows otherwise. The worst part - they did not come forward with correct pricing at the beginning of the session, and when I pushed back they played a recording from their phone of them telling me the correct pricing schedule (but couldn't because the woman didn't actually communicate it). I understand that NY is a state that allows conversations to be recorded but it is completely indicative about the type of business that they are in that they do it without informing their customers. They ended up charging me what I understood it to be because they could not prove otherwise, but having a receptionist pull out her iPhone with a recording of our conversation was just insane.

Went to the Park Slope location of Licenders for a follow up / check-up (included as part of the…read morecost) and their associates Natasha and Margaret were extremely gently, thorough and kind with me and my family in pursuing any remaining critters, of which there were none. So happy with this service and worth the cost.