I rarely write negative reviews, but after a year of dealing with this sofa, I feel other buyers…read moreshould know about my experience. From the beginning, the seat cushions have been much too soft and have never provided proper support. When I sit on the sofa, I sink deeply into the cushions instead of being supported. The lack of firmness causes my hips to drop, leaving my lower back unsupported. It has become so uncomfortable that I have gotten up with significant back pain, and on one occasion I was literally doubled over after sitting on it. The company has replaced the foam cushions twice, but neither replacement solved the problem. The sofa continues to sag, and the seating support has never been what I expected from a new piece of furniture. The most disappointing part has been the lack of a permanent resolution. After multiple repair attempts, I expected someone to take ownership of the problem, thoroughly inspect the sofa, determine whether the issue is the foam, the cushion construction, or the support system underneath, and make it right. Instead, I still have a sofa that is uncomfortable to sit on despite repeated attempts to fix it. A sofa is a major investment, and I expected it to provide lasting comfort and support. Unfortunately, that has not been my experience. They have not stepped up or reached out to me to resolve this matter. I see that David L, the owner, stated 'glad to make your shopping experience pleasant. We look forward to seeing you again.' Well, my shopping experience wasn't pleasant and they made no attempt to rectify the problem and they definitely won't see me again.

A big heartfelt THANK YOU to David and Jesse at the Couch Potato from our family! It's a big deal…read moreto our family to spend on a large piece of furniture, especially on our limited budget. A lot of thought went into what and where to buy. We are so thankful we chose this place! First off, David and Jesse are knowledgeable and professional, and it's obvious they take pride in what they do and have great concern and care for their customers. It's not just a job for them! Jesse delivered the couch himself 3 days after we bought it. He was efficient and careful, and did it all with smiles and professionalism. Through no fault of the store, however, the couch we bought had a manufacturer defect and so did the replacement that was first sent. It took us about a week and a half to finally get the couch we paid for. With the impact on us financially due to the amount we invested in it, of course we were more than concerned and worried. But, through the whole situation, David and Jesse were prompt to get answers for us and were on the phone frequently with the manufacturer on our behalf. David called us several times himself to update and reassure us. He had great concern for us, and wanted to make sure we were happy and satisfied with our purchase. You just don't get this kind of customer service from a big box store, and especially not from the likes of Amazon. I always wondered why this small shop on the corner of Seaward and Main has been there for what seems like forever. Now I know why! I highly recommend The Couch Potato, and David and Jesse for your furniture needs - trustworthy, friendly, professional, and caring service. We will come here again when the need arises. Thank you, David and Jesse!

Excellent customer service, Brittany and Lynn are lovely, and so many fun and beautiful pieces at…read moredecent prices. I was so happy to find this Pier One dresser, but so sad to hear they're closing! August 25th is their last day. I had so much fun looking at everything, great selection.

Gone! Too bad, it was quite a fun store, and had many styles of furniture before the diversified…read moreinto clothes as well and more new items. Oh well.

I will say that this outlet can be really hit or miss if you're looking for bit furniture…read morepurchases. But, if you can find what you're looking for, you're going to get an incredibly high quality piece for a fraction of the price. One thing we do like to come here for are for smaller sized options. Towels, back to school backpacks, etc. They always have a good selection here and things are reasonably priced. And, once again, you know because these are Pottery Barn, they are very high quality so you are going to get a great lifespan out of what you are purchasing. Staff here is friendly, but often times are confined to the register area. If you are looking for some help, you might need to hunt around a bit to find someone. However, once you do, they are always very helpful and will go above and beyond to help you out.

I had an unpleasant experience with Monique on Sunday 6/28. So rude …read more I think one thing I used to like about this store was friendly , kind a a helpful staff. Apparently I interrupted her morning when she had to ring me up and bag my items. There was absolutely no line and no one in the store and she rudely pointed to the line que and said "the line starts over there but I guess I can help you !?" Then said nothing to me except " your receipts in the bag" .. Honestly someone needs to train Monique on customer service. I probably won't be back if this is the new trend in employees at Pottery Barn!

Amazing furniture store, lots of modern, mid century, beachy, contemporary, BoHo pieces to choose…read morefrom! Furniture accessories, artwork, fabrics, lighting, and amazing plants! I love being in the space, it's open and bright, great place to design one room or the entire home.

Impeccable with every detail…read more My husband and I are fashion designers, so it was important for us to find an established designer who would understand our unique vision. Antoinette has great presence, determination, but most importantly, she has a great fucking eye for design, and we would work with her and her team again. We redesigned our entire showroom from top to bottom with Antoinette, and we couldn't be more excited to have our clients experience the new space. We explained the vision for our showroom, and they let us be as involved as we liked, while also guiding us to make great decisions. From going over floor plans, choosing furniture, explaining inspirations, installing light fixtures, and paying for their services - everything was easier than anticipated. They handled the things we did not have time to do, and even source contractors for us. To say this was worth the investment, is an understatement. Throughout the whole process, there were no feelings of stress or anxiety, I knew that they could handle everything.

After visiting about 8 other furniture stores in my area, GRW Furniture had a Best selection. I…read moreneeded a new entertainment stand to hold my new 65" television. After viewing their computer catalog, I found what I was seraching for. It was delivered within the suggested time frame. The price was right and affordable. Although I really liked another entertainment stand equally as much at a different furniture store, I did not want to wait 9 weeks for the delivery. Attached is a photo I shot with my phone, so forgive the hazziness but as you can clearly see, it's long enough to hold my 65" television and 48" soundbar.

Smart owner! Store has no ambiance. Just sofas all over the…read moreplace. But nice ones!!! Lots of fabrics to choose from.

This company hires wonderful employees that go out of their way to help you. One employee even sent…read moreme pics on her cell phone to show me a mattress since I was out of state! The next day when I had questions she happily answered them even though she was off work! I didn't realize that she was off work until she told me to call the store to give them my credit card info to complete my purchase. The man that helped me was also wonderful. I highly recommend this company for fairly priced and inexpensive yet very comfortable mattresses.

Horrible customer service. Deliveries do not get dropped off at the agreed upon time and they do…read morenot follow through with arrangements. Save yourself the hassle and headache and find furniture elsewhere.

I have had the most amazing experience with Matt and Courtney at Folke! I've been a customer since…read more2019, and have purchased several pieces of furniture (couch, desk, table, chairs, etc.) and also commissioned a custom bookshelf and surfboard rack. Matt is a true craftsman. The level of detail he puts into restoration and custom work is immaculate. I'm consistently blown away by the quality and how Folke's work holds up over the years. I'll always be a loyal customer.

Before I begin my own review of Folke, I have to address a review that somebody else posted- They…read moresaid they felt discriminated against there, because they're Mexican--?! How can that be, when Folke literally has an employee who has worked there for over 3 years, and is full Mexican? So I don't know what's up with the salty review, "G Money". Anyways, I first bought a set of beautiful vintage walnut side tables here about a year ago or so. Last week, I went in to buy some candles, and the owners were as sweet and easy to talk to as ever. In an age full of online shopping and cheap garbage, it's refreshing to me to find a store with meticulously curated products, beautifully styled. It's like a museum in there with all of the amazing designer vintage pieces by Eames, George Nelson, Saarinen, etc. I'll continue to support this small business, and recommend them to my friends and family. Keep up the good work, guys.

We were on the hunt for a new couch and kitchen dining table for our new home. We were down in…read moreVenture for a car show and I found this place on the map near us. We decided to check it out and it was just what we needed! Ryan was fantastic and super helpful. They have anything and everything in their shoe rooms to decide the cushion material, couch material and style. We were able to discover what our taste was and Ryan answered all our questions with great detail. I am extremely picky when it comes to feel of a couch and this place gives me extreme confidence that I can get just what I want. They will customize the couch in any way shape or form you want. And all for a reasonable price plus they are US made. The price is very comparable to off the shelf couches at other furnishing stores which makes this an extremely attractive deal to get exactly what you want.

Mark and Ryan both helped me with my new sofa selection. I…read morehad lots of concerns and I've had trouble in the past with making a good decision. I really wanted to pick a sofa that I could see already made rather than a custom order. They had a nice selection at very reasonable prices. There sofas are made in Los Angeles. My husband and I must have spent about an hour sitting on the sectional we liked and spoke with Mark all about the manufacturing and our options. We were able to get the floor model at a big savings. The best part was it was delivered the very next day! Their delivery man, Al took our old sofa out to our garage and brought the new one in. Very professional. I recommend this company! And love our new sofa!

Really nice teak wood furniture shop on Main St. Ventura. There are some really beautiful pieces of…read morefurniture. The value is in the eye of the beholder. The beauty of the unique piece we saw were truly remarkable. Some may consider them a bit pricey.

Staff and owner very friendly. Furniture all hand made and very solid. Lot of sale prices and…read morethey are generous on discontinued remaining inventories, too.

Cool new store featuring a mix of old and new. Beautifully curated items ranging from furniture to…read moreglasses to art work to clothing. A wonderful addition to the Ventura shopping landscape. It's becoming a destination! The stuff isn't cheap, but it will charm you all the same. Feel like you stepped into Sunset Magazine circa 1960s.

Best ever! Love this place! I highly recommend supporting a local business that supports facts &…read morescience during a global pandemic. their insistence on masks makes me feel safe and comfortable. i'll be supporting them forever.