I'm extremely sad to leave a bad review and even more sad at the state of my scalp right now. I really wanted to like this place and was ecstatic when I found out it was in the Valley where in live. If I would've left this review the night of getting my hair done it would've been a five star. I needed my hair done last minute and was able to schedule an appointment last minute with Nisa. She was more than accommodating and started on my hair right away. My experience while getting my hair done was pleasant. Nisa was sweet, lovely and professional and was wowed by how flat and natural looking my weave was. This was due to the very small braiding technique used. I wasn't crazy about the "style" of the finished result, which wasn't a huge deal because I can always restyle at home. The only annoying thing was the abundance of hairspray used which I ended up having to wash out a couple of days later. I didn't ask about pricing before booking my appointment which was my mistake. When Nisa told me I owed $355 I was a little shocked considering the location of the salon, and the fact that I took down and washed my own hair at home. I have gotten my hair done at Dolling Hair in Beverly Hills before and paid the same, but that included a take down and wash. With tip we're at about $400. Nevertheless, I needed my hair done and I really appreciated her squeezing me in last min. Two weeks after having my hair done, I notice loose strings at the side of my hair. Two and a half weeks I notice one long string while brushing. I feel around and notice that the back track is coming out. I call her by the end of the week and very nicely explain to her my tracks are coming out, and it's only been about three weeks since having my hair done. I hear silence on the other end, followed by a long sigh. "Can you come in Monday at 10:30?"
I answer "Sure, no problem."
I show up at 10:30 on Monday. I'm greeted with a... Well actually I'm not greeted at all. Nisa is clearly annoyed that I called her to fix my hair. I sit down and Nisa snaps at me "Can you take your hair down?!!!!" I am having a WTF? moment. If anyone should be annoyed it should be me, right? $400 in and having to take the time to come back to fix what should've been done properly the first time, is more than enough to make anyone irate. Nevertheless I remain calm and in control of my day, trying to keep things light and a smile on my face. (Thank-you Xanax) I guessed she'd booked someone at the same time she told me to come, because she was rushing doing the sloppiest job fixing my tracks; not knotting the ends of the strings tangling my hair up. Whatevs. She finishes, (takes about 10 min) I offer her a $20 with the slightest glimmer of hope she would turn it down... (I know dumb.)
Without hesitation she accepts, and her demeanor immediately changes. She isn't annoyed with me anymore and tells me to 'Have a great day!' A couple of days after this fiasco I notice a spot that was previously a little sore feeling a little smooth to the touch, and upon further examination, I notice a significant amount of balding between tracks. I haven't taken down the rest of my install yet but am terrified to see the results. I can feel more smooth parts of my scalp that weren't previously there prior to this install. Small braids are great for a flat seamless look, but if you are care at all about the overall, long-term health of your hair and scalp, or are looking for a weave that will last, I wouldn't suggest going here. A good weave uses braids perfectly sized that can support the weight of the tracks. read more